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All properties in Townsville, Queensland, Australia
1 room, 2 adults

Hotel Grand Chancellor Townsville

4,5-starThis property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.
Great for familiesThis property has good facilities for families.
334 Flinders Street, Townsville, QLD, 4810, Australia

4.5-star hotel with outdoor pool, near Magnetic Island Ferry Terminal
  • Free WiFi
  • Collect nightsYou can collect™ Rewards nights here
  • This was a very disappointing stay at the Hotel Grand Chancellor. We had stayed there…Jan 2, 2020
  • I’m Second time staying at hotel Grand chancellor , this time with my family for my…Dec 24, 2019

Hotel Grand Chancellor Townsville

from ZAR 1,146
  • Standard Twin
  • Standard King
  • Executive Suite
  • Executive King
  • Apartment, 1 Bedroom

What’s around Hotel Grand Chancellor Townsville


  • Heart of Townsville
  • Magnetic Island Ferry Terminal - 14 min walk
  • Perc Tucker Regional Gallery - 3 min walk
  • Maritime Museum of Townsville - 8 min walk
  • Museum of Tropical Queensland - 9 min walk
  • Catholic Diocese of Townsville - 9 min walk
  • Cultural Centre Townsville - 9 min walk
  • ReefHQ Aquarium - 10 min walk

Getting around

  • Townsville, QLD (TSV) - 11 min drive
  • Townsville Station - 24 min walk

At a glance

Key facts

Hotel size

  • This hotel has 200 rooms
  • This hotel is arranged over 20 floors

Check-in and check-out

  • 24-hour check-in
  • Check-out time is 11 AM
  • Express check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Self parking *

  • Discounted offsite parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Scuba diving nearby
  • Snorkeling nearby
Working away
  • Conference space
  • Meeting rooms
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Year Built - 1976
  • Elevator
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Moldovan
  • Romanian
  • Russian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Pay movies
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Sugar Shaker Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Hotel Grand Chancellor Townsville’s small print

Also known as

  • Holiday Inn Hotel Townsville
  • Hotel Grand Chancellor Townsville Hotel Townsville
  • Grand Chancellor Townsville
  • Townsville Holiday Inn
  • Holiday Inn Townsville Hotel Townsville
  • Holiday Inn Townsville Hotel
  • Holiday Inn Townsville
  • Grand Chancellor Townsville
  • Hotel Grand Chancellor Townsville Hotel
  • Hotel Grand Chancellor Townsville Townsville


Free WiFi is limited to 250 MB for 2 devices, per day. A surcharge applies for additional usage. For more details, please contact the property using the information on the reservation confirmation received after booking.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Parking height restrictions apply.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge (subject to availability)

Self parking costs AUD 15.00 per day with in/out privileges

Rollaway beds are available for AUD 40.0 per day

Buffet breakfast is offered for an extra charge of AUD 19 for adults and AUD 10 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8,6 From 482 reviews

Exceptional 10,0
Great condition
Large, modern and clean room. Nice restaurant attached to the hotel. Pool on the top floor, but no heating or jaccuzzi
Anu, au1 night trip
Poor 2,0
Security deposit via credit card warning!!!!!
We were treated like royalty. Only big hiccup was that our security deposit via credit card on the Sunday still has not been re deposited into our account, now nearly 80 hours later! Reception said it would take 24 hours FROM check in. This is a paramount lie as on checkout reception said nothing was owing. We now face credit card interest because of the hotel slack processing procedure with our bank provider. Chancellor you have blemished your usual high standard of efficiency.
Garry J, au1 night trip
Exceptional 10,0
Always good to stay here
Great service and location. Great people on the desk. I've been coming to this hotel for over 10 years now and it is always refreshing.
Warren, au1 night business trip
Very good 8,0
Get away from home break
Hotel well situated next to a mall and across the road from the Cowboys Leagues Club which is very handy as the area within walking distance lacks Cafes and restaurants . Meals within Hotel itself are great but dinner pricey if on a budget. Bus service to major shopping centres close by. A good brisk walk to the Strand which is worth the walk eating places there
John H, au4 night trip
Exceptional 10,0
Weekend getaways
Great stay , nice staff , comfortable room . Quiet place right in the center of town
david, au2 night trip

Hotel Grand Chancellor Townsville

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