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1 room, 2 adults
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Best Western Plus The Charles Hotel

2.5-star2.5 stars
1425 South 5th StreetSt. CharlesMO63301United States of America

Riverfront St. Charles hotel with indoor pool
  • Free hot/cold buffet breakfast, free WiFi, and free parking
Very Good8.2
Breakfast
Tasty breakfast
Location
Great location
Service
Fantastic service
Cleanliness
Clean
393See all 393 Hotels.com reviews
From 679 reviewsTripAdvisor Traveller Rating

Best Western Plus The Charles Hotel

from ZAR 1,213
  • Standard Room, 2 Queen Beds, Accessible, Bathtub
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator
  • Deluxe Room, 1 King Bed, Non Smoking, Jetted Tub
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
  • Standard Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

At a glance

Key facts

Hotel size

  • This hotel has 133 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM
  • Express check-in

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking

  • Car charging point

  • Free RV/bus/truck parking

Offsite

  • Free area shuttle

  • Casino shuttle *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • Fitness facilities
Working away
  • Business center
  • Conference space
  • Meeting rooms 2
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
  • Washer/dryer
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Dennys - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Best Western Plus The Charles Hotel’s small print

Also known as

  • Best Western Plus Charles
  • Best Western Plus Charles Hotel

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Rollaway beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 18.00 per pet, per night

Casino shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Best Western Plus The Charles Hotel

Landmarks

  • Lewis & Clark Boathouse and Nature Center - 12 min walk
  • First Missouri State Capitol Historic Site - 19 min walk
  • Lindenwood University - 31 min walk
  • Family Arena - 41 min walk
  • Jaycee Park - 2.5 mi / 4.1 km
  • Historic Main Street - 0.8 mi / 1.3 km
  • Hollywood Casino Amphitheatre - 3.4 mi / 5.5 km
  • Westport Plaza - 3.6 mi / 5.8 km

Getting around

  • St. Louis, MO (STL-Lambert-St. Louis Intl.) - 12 min drive
  • St. Louis, MO (SUS-Spirit of St. Louis) - 24 min drive
  • Kirkwood Station - 22 min drive
  • St. Louis Gateway Station - 28 min drive
  • Free self parking
  • Free RV, bus, and truck parking
  • Free area shuttle
  • Casino shuttle (surcharge)

Recent reviews

Very Good 8.2 From 393 reviews

Best Western Plus The Charles Hotel
Exceptional10.0
The staff was extremely friendly and helpful. Nice olace to stay and price was really good too. Would definitely stay here again
Tisha, us1 night trip
Best Western Plus The Charles Hotel
Exceptional10.0
100% best hotel I’ve been at in a long time!
The breakfast was awesome! The kindness and friendliness of the staff was remarkable! And the suite we stayed in was wonderful and accommodating
Kayla, us1 night trip
Best Western Plus The Charles Hotel
Very Good8.0
Hard to get to from the main road
A Traveller, us1 night trip
Best Western Plus The Charles Hotel
Exceptional10.0
Wonderful stay
Very comfortable beds, very clean, staff was very friendly. I had a king suite and it was excellent.
A Traveller, us3 night trip
Best Western Plus The Charles Hotel
Good6.0
Broken Promises
We stayed at the Best Western after a Cardinals game in St. Louis. The heat didn't work in the first room we were given. A maintenance guy was sent up to basically tell us what we already knew and that the whole unit would have to be replaced. We were given another room and promised a discount on our bill for the inconvenience. At check out the next morning, we were informed that we couldn't be given a discount since we had prepaid for the room. I can't believe this since they still had our card number and could easily put money back on the card. However, we were then told that we were given 1000 points on our account and that was almost enough for a free stay next time or at other Best Western hotels. We don't even have a rewards account with Best Western so I was unsure how this was going to work. Lo and behold, I looked online and couldn't find our points. I sent an email to Best Western but got no response, hence the reason for my review. You could tell the hotel had been remodeled. Therefore I will say that it was clean, well kept, the free breakfast was good and the service was decent too. I just don't like being told things that don't actually happen. For what you pay for hotels anymore, I expect better.
Jon, us1 night trip

See all reviews

Best Western Plus The Charles Hotel

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