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All properties in Jacksonville, Florida, United States of America
1 room, 2 adults

Omni Jacksonville Hotel

4-star4 stars
Great for familiesThis property has good facilities for families.
245 Water St, Jacksonville, FL, 32202, United States of America

4-star hotel with outdoor pool, near Times-Union Center for the Performing Arts
  • Free WiFi in lobby
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Service
Fantastic service
Location
Great location
Amenities
Great amenities
WiFi
Regular internet service

Omni Jacksonville Hotel

from ZAR 1,619
  • Deluxe Double Room, 2 Double Beds
  • Deluxe Room, 1 King Bed
  • Deluxe Double Room, 2 Double Beds, Accessible
  • Executive Suite, 1 King Bed
  • Premier Room, 1 King Bed, River View
  • Deluxe Room, 2 Double Beds, Accessible
  • Deluxe Room, 1 King Bed, Accessible
  • Executive Room, 1 King Bed, River View
  • Premier Room, 2 Double Beds, River View
  • Suite, 1 King Bed (Hospitality Suite)
  • Premier Room, 1 King Bed

What’s around Omni Jacksonville Hotel

Top spots nearby

Recommended by this property

  • Times-Union Center for the Performing Arts (2-minute walk)
  • Jacksonville Landing (5-minute walk)
  • Florida Theatre (6-minute walk)

Getting around

  • Jacksonville, FL (JAX-Jacksonville Intl.) - 18 min drive
  • Jacksonville, FL (CRG-Jacksonville Executive at Craig) - 16 min drive
  • Jacksonville Station - 10 min drive
  • Free area shuttle

At a glance

Key facts

Hotel size

  • This hotel has 354 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-2:00 AM
  • Check-out time is noon

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • 2 per room (up to 25 lbs)

Internet

  • Free WiFi in public areas

  • WiFi in rooms *

Transport

Parking

  • Valet parking *

  • RV/bus/truck parking

Offsite

  • Free area shuttle within 2 mi

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool 1
  • 24-hour fitness facilities
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Fitness facilities
  • Use of nearby fitness center (discount)
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 14000
  • Conference space size (meters) - 1301
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1987
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • 42-inch LCD TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

JBar - This bar specializes in American cuisine and serves lunch and dinner. Happy hour is offered.

Juliettes Bistro - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Omni Jacksonville Hotel’s small print

Also known as

  • Hotel Omni Jacksonville
  • Jacksonville Omni
  • Jacksonville Omni Hotel
  • Omni Hotel Jacksonville
  • Omni Jacksonville
  • Omni Jacksonville Hotel
  • Omni Jacksonville Hotel Hotel
  • Omni Jacksonville Hotel Jacksonville
  • Omni Jacksonville Hotel Hotel Jacksonville

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 7:00 AM to 9:00 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Mandatory fees

    Pet deposit: USD 100.00 per stay

    Optional extras

    Self parking costs USD 14.00 per night

    Valet parking costs USD 20 per night with in/out privileges

    Extended parking is available for an extra charge

    Breakfast costs between USD 10 and USD 25 per person (approximately)

    Pets are allowed for an extra charge of USD 100.00 per accommodation, per stay

    WiFi is available in guestrooms for USD 9.95 per 24-hour period (rates may vary)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Very good 8,4 From 1 350 reviews

    Fair 4,0
    My stay
    joyce, us1 night business trip
    Exceptional 10,0
    Wonderful Hotel
    The hotel was clean and the staff was amazingly friendly. We stayed 4 nights and only encountered wonderful, helpful staff, from the valet, the front desk, to the restaurant, to the bar. Everyone was great and very welcoming.
    Jessica, us4 night trip
    Good 6,0
    Zero water pressure.
    Zero water pressure in the shower. 14th floor. Other than that it was ok.
    us2 night trip
    Very good 8,0
    Great room decent view
    Everything was amazing about our stay except for breakfast. It was $22 a person and a lot of the buffet food was horrible. Burnt sausage gravy, dry biscuits, eggs tasted pretty bad. The fruit was fresh and good tho. The room was clean and spacious. The staff were friendly and inviting. I would recommend this hotel but go elsewhere for breakfast :) The view would have been better if the windows were cleaned outside.... but the view was still nice
    Amber, us1 night trip
    Poor 2,0
    Is it 1980’s
    This was our first time staying in an Omni hotel and will probably be our last. I couldn’t believe how outdated the room was. They don’t have enough outlets in room and the ones they had barely worked. It was very outdated thought I went in Time machine to the ‘80’s. I was very disappointed with the restaurant choices in restaurant and around the hotel. We ended up having to eat room service due to no other options. Why would restaurant only be RSVP. Don’t you think you would want to accommodate customers new to area and needing a place to eat. It makes no sense for a large hotel like Omni to turn people away. The only positive was room service food was quick and good service. The other complaint is why is WiFi upcharged in room use. I tip would be to have free WiFi in rooms and not charge 30 for on demand movies. Prices were way over more than if I went to movies and had popcorn and candy. I’m sure no one will even read this but the reason why this hotel is so outdated is probably because what you are charging on top of room charge.
    Mark, us1 night family trip

    Omni Jacksonville Hotel

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