Malmaison Cheltenham

Photo gallery for Malmaison Cheltenham

Primary image
Egyptian cotton sheets, in-room safe, desk, blackout drapes
Egyptian cotton sheets, in-room safe, desk, blackout drapes
Egyptian cotton sheets, in-room safe, desk, blackout drapes
Egyptian cotton sheets, in-room safe, desk, blackout drapes

Overview of Malmaison Cheltenham

Malmaison Cheltenham

4.0 star property
4-star hotel with restaurant, near Cheltenham Town Hall

8,4/10 Very good

562 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Bathtub
  • Restaurant
Map
Bayshill Road, Cheltenham, England, GL50 3AS
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • 24-hour room service
  • Business center
  • Terrace
  • 24-hour front desk
  • Library
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Free cribs/infant beds
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Choose dates to view prices

About this area

What's nearby

  • Cheltenham Town Hall - 7 min walk
  • Cheltenham Racecourse - 36 min walk
  • University of Gloucestershire - 1 min drive
  • Cheltenham General Hospital - 1 min drive
  • Pittville Park - 3 min drive
  • Cotswolds - 8 min drive
  • Kingsholm Stadium - 10 min drive
  • Gloucester Cathedral - 12 min drive
  • Tewkesbury Abbey - 14 min drive
  • Gloucester Docks - 12 min drive
  • Sudeley Castle - 27 min drive

Getting around

  • Gloucester Station - 11 min drive
  • Cheltenham Spa Station - 18 min walk
  • Toddington Railway Station - 19 min drive

About this property

Malmaison Cheltenham

Malmaison Cheltenham puts you within a 10-minute drive of Cotswolds and Cheltenham Racecourse. You can unwind with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. This upscale hotel is also within a short drive of Gloucester Docks. Fellow travelers say good things about the comfortable beds and helpful staff.

Cleaning and safety practices

Social distancing

Cashless transactions are available for all charges at the property
Contactless room service is available
This information is provided by our partners.

At a glance

Hotel size

  • 61 rooms

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only, 2 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (GBP 5.00 per stay)
  • Onsite parking limited

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7 AM–10 AM on weekdays and 8 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Taking the kids

  • Children stay free

Working away

  • Business center
  • Meeting rooms

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • Library

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages spoken

  • English

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Egyptian cotton sheets
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Onsite venue - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of GBP 18 for adults and GBP 9 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 30.0 per night
  • Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 20 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs GBP 5.00 per stay

Hygiene & cleanliness

This property advises that guest safety measures are currently in place.

Cashless payment methods are available for all transactions and contactless room service is available.

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Malmaison Cheltenham Hotel
Malmaison Cheltenham Hotel
Malmaison Cheltenham Cheltenham
Malmaison Cheltenham Hotel Cheltenham

Frequently asked questions

Overall score and ratings

8,4

Very good

8,9/10

Cleanliness

8,6/10

Staff & service

8,1/10

Amenities

8,5/10

Property conditions & facilities

8,2/10

Eco-friendliness

10/10 Exceptional

Excellent, honestly
From check in to departure…. EXCELLENT, really really good. J
Jonathan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Sonal, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great place to stay
Amazing hotel and room was more than adequate . Location very central
Ian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

CARLOS ARMANDO, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Pleasant Stay.
Check in staff were really nice. Our room was small & very dark especially the bathroom. However we did have a small outside balcony which was an added bonus. Breakfast was a little chaotic. Left standing for 10mins to be seated whilst staff walked by. We chose our own table in the end. Waiting staff not overly friendly but they may have been short staffed. Cooked breakfast was ok.
Alan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ann, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Dated and no hot water!
Nice hotel. Dated in areas and requires attention. Shower glass not sealed properly so water was all over the bathroom floor. No hot water in the morning due to boiler/pipe issues. However, the team did remove our bar bill for the inconvenience.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Alice, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Reception staff very friendly but room quite tired
Jane, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Perfect
Great location, very clean, lovely size room, friendly polite staff. Parking available, great. Had a wonderful stay, also very quiet, perfect.
stephanie, 1-night trip
Verified Hotels.com guest review