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Raffaello Hotel Accommodation & Rooms

4 stars
201 E Delaware PlChicagoIL60611United States of America
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Excellent4.1 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Clean
Comfort
Rather comfortable
1253See all 1,253 Hotels.com reviews
From 1,924 reviewsTripAdvisor Traveller Rating

Raffaello Hotel Accommodation & Rooms

from ZAR 2,029
  • Deluxe Suite, 1 King Bed with Sofabed
  • Standard Room
  • Classic Room, 1 King Bed
  • Grand Suite, 1 King Bed with Sofabed
  • Double Room, 2 Double Beds
  • Complimentary Upgrade to Deluxe Suite

At a glance

Key facts

Hotel size

  • This hotel has 170 rooms
  • This hotel is arranged over 18 floors

Arriving/leaving

  • Check-in time starts at 4 PM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed

Extra people

  • Rollaway beds available, charges may apply*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Raffaello
  • Raffaello
  • Raffaello Chicago
  • Raffaello Hotel
  • Raffaello Hotel Chicago

Policies

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt with a 10 USD surcharge. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 50

Late check-out can be arranged for an extra charge of USD 60

Self parking costs USD 36.00 per night with in/out privileges

Valet parking costs USD 66.00 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 12 and USD 18 per person (approximately)

In the hotel

Food and drink
  • Breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Health club
  • Fitness classes on site
  • Water skiing on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Partially open bathroom
  • Rainfall showerhead
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
  • IPod docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Kitchenette
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Pelago - This restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner.

Glazed and Infused - This coffee shop specializes in American cuisine and serves breakfast only.

Raffaello Hotel Accommodation & Rooms’s small print

Also known as

  • Hotel Raffaello
  • Raffaello
  • Raffaello Chicago
  • Raffaello Hotel
  • Raffaello Hotel Chicago

Policies

Parcel deliveries will be accepted only for guests in house or checking in on the day of receipt with a 10 USD surcharge. Any deliveries received before or after a guest's stay will be returned. The hotel cannot be held responsible for lost or damaged goods. For more details, please contact the office using the information on the reservation confirmation received after booking.

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 100 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 50

Late check-out can be arranged for an extra charge of USD 60

Self parking costs USD 36.00 per night with in/out privileges

Valet parking costs USD 66.00 per night with in/out privileges

Rollaway beds are available for an additional charge

Breakfast costs between USD 12 and USD 18 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 1253 reviews

Raffaello Hotel Accommodation & Rooms
Outstanding5.0 / 5
This hotel's location is fantastic! They easily accommodated a late check-out We would stay again anytime!!!
1 night family trip
Raffaello Hotel Accommodation & Rooms
Good3.0 / 5
Elevators are very slow....
I was a bit surprised about the condition of the hotel based on the reviews I read before booking. The lobby is very small and not very welcoming. The worst part about the hotel is the elevators. We had a room on the 7th floor and ended up using the stairs more than the elevators. We stayed Friday-Sunday,and one of the elevators broke down Saturday evening and wasn't fixed on Sunday at noon. The elevators are VERY slow so you end up wasting a lot of time waiting. The carpet in our room was very old and needs to be replaced.
2 night family trip
Raffaello Hotel Accommodation & Rooms
Excellent4.0 / 5
Better than we expected
We took a day trip to Chicago, and picked this hotel based on its proximity to the Navy Pier and price. From looking at the building's picture, we thought that the hotel may be outdated. It wasn't. The room was very nice, and the bed was excellent. The staff was extremely friendly. It had plugs on the night stands for our phone chargers. Location was close enough to walk to several restaurants. Also, the Drumbar is on the roof of the building. Although we didn't get a chance to go, it was an added feature for the hotel. There were a few minor disappointments. The elevators were small and one wasn't working. However, the staff would let people use the service elevator to help get people to their rooms. You can valet park at the hotel or walk a couple of blocks to the self-park which also has a valet. Either parking was expensive and was an additional expense we weren't prepared for. The A/C in our room was OK. We cranked it very low, left for 8 hours, and when we got back, the room was cool, but not where we expected. Also, there were coffee mugs and coffee, but no coffee pot. I don't know if this was an oversight or if you have to request them to bring one up. We didn't bother finding out. However, these really were minor, and didn't diminish from how nice the hotel and room were. We would definitely consider choosing this place again.
1 night romance trip
Raffaello Hotel Accommodation & Rooms
Outstanding5.0 / 5
Awesome.
Great experience. Will stay there again.
3 night family trip
Raffaello Hotel Accommodation & Rooms
Good3.0 / 5
Staff good, everything else was not up to par
First of all, the check in time that was given to us was 1:00- when we arrived, the checkin time was actually 4:00. Service was very friendly in the respect of keeping our bags safe until we got back to our room at 10:00 at night. When we arrived in our room, we started to notice issues. The bathroom door had frosted glass for an inside- so if anyone went to the bathroom in the middle of the night, the whole room would light up. The lights in the bathroom were not finished with the cans- they were just lightbulbs in the cut out ceiling. Multiple outlets did not work or the would not hold a plug snugly enough ( like when I used my flat iron, it kept falling out of the wall, totally annoying). Amenities were not as advertised: the fitness room was the size of a hotel room with minimal equipment, the rooftop deck was nothing but a bare roof with empty food crates and insect killer, the lights in the lobby were burnt out here and there and the way the elevator worked was hit or miss. Needless to say, there are many maintenance issues making the rooms worth not feel like the money spent. Checkout was pleasant, again the staff were very nice.
1 night trip with friends

See all reviews

Raffaello Hotel Accommodation & Rooms

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