Embassy Suites Omaha - Downtown/Old Market

Photo gallery for Embassy Suites Omaha - Downtown/Old Market

Primary image
Indoor pool
Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace
Fridge, microwave, coffee/tea maker

Overview of Embassy Suites Omaha - Downtown/Old Market

Embassy Suites Omaha - Downtown/Old Market

3.5 star property
3.5-star hotel with indoor pool, near Holland Performing Arts Center

8,2/10 Very good

1 005 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Parking available
  • Pool
  • Internet access
  • Pet-friendly
  • Gym
Map
555 S 10th St, Omaha, NE, 68102
Main amenities
  • Weekly housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • WiFi in the lobby
  • Fitness center
  • Valet parking
  • Self parking
  • Coffee shop/cafe
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Front desk safe
For families
  • Free cribs/infant beds
  • Kitchenette
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Downtown Omaha
  • Henry Doorly Zoo - 41 min walk
  • CHI Health Center Omaha - 1 min drive
  • Charles Schwab Field Omaha - 4 min drive
  • Creighton University - 3 min drive
  • Harrah's Council Bluffs Casino - 5 min drive
  • Horseshoe Council Bluffs - 6 min drive

Getting around

  • Eppley Field Airport (OMA) - 8 min drive
  • Omaha, NE (MIQ-Millard) - 18 min drive
  • Omaha Station - 11 min walk

About this property

Embassy Suites Omaha - Downtown/Old Market

Embassy Suites Omaha - Downtown/Old Market puts you 4.1 mi (6.7 km) from the airport and within a 10-minute drive of Henry Doorly Zoo. The indoor pool is a great spot to take a dip, and guests can grab a bite to eat at Falling Water Grille, which serves American cuisine and is open for lunch and dinner. A bar/lounge and a fitness center are offered, and in-room conveniences include refrigerators and microwaves. Fellow travelers say good things about the helpful staff and location.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

At a glance

Hotel size

  • 249 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Minimum check-in age - 21
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed (dogs and cats only, 2 per room)*
  • Service animals welcome

Internet

  • WiFi in public areas*
  • WiFi and wired Internet access in rooms*

Parking

  • Onsite self parking (USD 21.00 per day)
  • Onsite valet parking (USD 27.00 per day)
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free continental breakfast 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Free daily reception

Traveling with children

  • Grocery/convenience store

What to do

  • Free use of nearby fitness center
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1997
  • ATM/banking
  • Safe-deposit box at front desk
  • Fitness center
  • An indoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages

  • English

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchenette

More

  • Weekly housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Falling Water Grille - This restaurant specializes in American cuisine and serves lunch and dinner.
Water's Edge Bar - Onsite bar. Open daily.
Starbucks - Onsite coffee shop. Guests can enjoy drinks at the bar. Open daily.

Fees & policies

Optional extras

  • WiFi is available in guestrooms for USD 10.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 15.00 per 24-hour period (rates may vary)
  • Wired Internet access is available in guestrooms for USD 10.95 (rates may vary)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 75 per accommodation, per stay

Parking

  • Self parking costs USD 21.00 per day
  • Valet parking costs USD 27.00 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards, debit cards and cash.

Also known as

Embassy Suites Market Hotel Omaha Downtown/Old
Embassy Suites Omaha Downtown/Old Market
Embassy Suites Omaha Downtown/Old Market Hotel
Embassy Suites Downtown/Old Market Hotel
Embassy Suites Omaha Downtown/Old Market Hotel
Hotel Embassy Suites Omaha - Downtown/Old Market Omaha
Omaha Embassy Suites Omaha - Downtown/Old Market Hotel
Hotel Embassy Suites Omaha - Downtown/Old Market
Embassy Suites Omaha - Downtown/Old Market Omaha
Embassy Suites Downtown/Old Hotel
Embassy Suites Omaha Downtown/Old Market
Embassy Suites Downtown/Old
Embassy Suites Downtown Old
Embassy Suites Omaha - Downtown/Old Market Hotel
Embassy Suites Omaha - Downtown/Old Market Omaha
Embassy Suites Omaha - Downtown/Old Market Hotel Omaha

Frequently asked questions

Overall score and ratings

8,2

Very good

8,5/10

Cleanliness

8,6/10

Staff & service

8,1/10

Amenities

8,3/10

Property conditions & facilities

8,6/10

Eco-friendliness

6/10 Good

Chris, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent
John, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jolynn, 1-night trip
Verified Hotels.com guest review

2/10 Poor

nathan, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Bret, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christine, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Horrible potentially dangerous location.
Have stayed at this property multiple times over the years. Even before it was Embassy Suites. I will NOT stay here again as long as it’s owned or staffed by the current people. Should have realized when I heard multiple excuses for room issues with others checking in before me. Paid for valet parking yet it was virtually unstaffed. When leaving for our evening event the valet that WAS working asked where we were going. Then said, we’ll see you upon your return. When we did return there was no valet parking available, they were closed for the evening. This after both the front desk and the valet herself said they were available prior to our leaving. I ended up leaving my wife at the lobby and driving off premises to a dark, off-site parking lot near midnight. Being a Saturday night in an entertainment district there were multiple encounters with less that sober individuals. Fortunately there were no issues as I was extra cautious being discrete. When I complained to the desk clerk about paying for valet parking when there was none he said he’d credit my room-which never happened. The bed was extremely comfortable but the cooling system so loud my wife couldn’t sleep. There were a few other inconceivable disappointments but the crowning event was a 2+ year old little girl got her sandal caught under the powered revolving door. The few staff just stood there while we stopped the door and freed the child. She could have been killed as it drug her around. Stay far away from here.
1-night trip
Verified Hotels.com guest review

6/10 Good

sherri, 1-night family trip
Verified Hotels.com guest review

6/10 Good

James, 1-night trip
Verified Hotels.com guest review