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All properties in Charlotte, North Carolina, United States of America
1 room, 2 adults

Tru by Hilton Charlotte Airport Lake Pointe

2,5-star2,5 stars
2227 Cascade Point Blvd Suite, Charlotte, NC, 28208, United States of America

Hotel with outdoor pool, near Billy Graham Library
  • Free buffet breakfast, free WiFi, and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This place was great! The staff was wonderful and really over and above helpful. Apr 30, 2021
  • Awesome Apr 7, 2021

Tru by Hilton Charlotte Airport Lake Pointe

from ZAR 1,328
  • Room, 1 King Bed
  • Room, 1 King Bed, Accessible (Roll-In Shower)
  • Room, 1 King Bed, Accessible (Hearing)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, Accessible, Bathtub
  • Room, 2 Queen Beds, Accessible (Roll-In Shower)
  • Room, 2 Queen Beds, Accessible (Hearing)

What’s around Tru by Hilton Charlotte Airport Lake Pointe

Landmarks

  • Charlotte Regional Farmers Market - 34 min walk
  • Renaissance Park - 2.4 mi / 3.9 km
  • Carolinas Aviation Museum - 2.4 mi / 3.9 km
  • Bank of America Stadium - 4.6 mi / 7.4 km
  • Charlotte Convention Center - 5.1 mi / 8.2 km
  • NASCAR Hall of Fame - 5.4 mi / 8.7 km
  • EpiCentre - 5.5 mi / 8.8 km
  • Spectrum Center - 5.9 mi / 9.5 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 7 min drive
  • Concord, NC (USA-Concord Regional) - 26 min drive
  • Charlotte Station - 10 min drive
  • Gastonia Station - 23 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)

Parking

  • Free onsite self parking

  • Onsite extended parking (USD 25 per week)

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Coffee/tea in a common area
Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities
Working away
  • 24-hour business center
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage
Facilities
  • Year Built - 2020
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Visual fire alarm
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls

Tru by Hilton Charlotte Airport Lake Pointe’s small print

Also known as

  • TRU Charlotte Airport
  • Tru By Hilton Charlotte Pointe
  • TRU BY Hilton Charlotte Airport LAK
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel
  • Tru by Hilton Charlotte Airport Lake Pointe Charlotte
  • Tru by Hilton Charlotte Airport Lake Pointe Hotel Charlotte

Policies

The seasonal pool is open from May to October.

Pool access available from 9:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Optional extras

Extended parking costs USD 25 per week

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Tru by Hilton Charlotte Airport Lake Pointe

  • Does Tru by Hilton Charlotte Airport Lake Pointe offer free cancellation for a full refund?
    Yes, Tru by Hilton Charlotte Airport Lake Pointe does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Tru by Hilton Charlotte Airport Lake Pointe?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Tru by Hilton Charlotte Airport Lake Pointe?
    Yes, there's free self parking.
  • Is there a pool at Tru by Hilton Charlotte Airport Lake Pointe?
    Yes, there's a seasonal outdoor pool. Guests have pool access from 9:00 AM to 10:00 PM.
  • Are pets allowed at Tru by Hilton Charlotte Airport Lake Pointe?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Tru by Hilton Charlotte Airport Lake Pointe?
    You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Are there restaurants at or near Tru by Hilton Charlotte Airport Lake Pointe?
    Yes. Nearby restaurants include Mr. G's (2.2 mi), Popeyes Louisiana Kitchen (2.6 mi), and IHOP (2.9 mi).
  • Is airport shuttle service offered by Tru by Hilton Charlotte Airport Lake Pointe?
    Yes, a free airport shuttle is available.
  • What is there to do at Tru by Hilton Charlotte Airport Lake Pointe and nearby?
    Tru by Hilton Charlotte Airport Lake Pointe has an outdoor pool and a fitness center.

Recent reviews

Superb 9,2 From 183 reviews

Exceptional 10,0
It was good.
us1 night family trip
Very good 8,0
Had a few great experiences with the front staff and then one bad experience with a front staffer I hadn’t seen before. My room was nice but
Andrew, us3 night trip
Exceptional 10,0
Love it here
Have
color, us1 night trip
Fair 4,0
Room was very small, almost claustrophobic, very disappointed for a Hilton property.
John, us1 night business trip
Exceptional 10,0
We will be back
This is our new favorite hotel. The front desk folks (Hi Makayla) are always helpful and kind. I like that seem to be enjoying the job. The room was clean and large. It isnt in the heart of everything but close enough to get there.
Jodie, us1 night trip
Exceptional 10,0
Modern, clean and comfortable
Clean hotel, room had a very modern and simple layout that was perfect for our overnight stay. Breakfast was excellent with plenty of options and to-go containers available that allowed one of us to get everything and bring back to the family (to aid with social-distancing measures) Would definitely stay here again if passing through Charlotte.
Thomas, us1 night family trip
Exceptional 10,0
long layover
Just what we needed for a long layover on our way home. Clean, modern, and simple. The shuttle driver that picked us up from the airport and the desk staff were super helpful and friendly. Desk staff helped us to find late night delivery of food.
Kimberly, us1 night family trip
Exceptional 10,0
Must stay
Incredible hotel
Zachary, us1 night business trip
Very good 8,0
Very clean great staff
Kayla, us3 night trip
Exceptional 10,0
TRU-tastic!
Clean, quiet, warm and inviting. It was a brief stay, but we'll definitely be back. Our family felt safe and comfortable. We enjoyed the upgraded flooring and bathroom most. The extra attention to cleanliness and pleasant staff was the icing on the Tru Cake!
us1 night family trip

Tru by Hilton Charlotte Airport Lake Pointe