Guests
All properties in Johor Bahru, Johor, Malaysia

Hako Hotel Mount Austin

Johor Bahru hotel in entertainment district

  • Free WiFi
From
ZAR 422

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Image gallery

  • Mini Suite - Guest Room
  • Mini Suite - Guest Room
  • Mini Suite - Bathroom
  • Executive Family - Bathroom
  • Mini Suite - Guest Room
Mini Suite - Guest Room. Image 1 of 41.
1 / 41Mini Suite - Guest Room
17-02, 17-03, 17-04, Johor Bahru, 81100, Johor, Malaysia
8,4.Very good.
  • Location is convenient. Staff friendly and hotel is cleanliness is good

    Jul 20, 2020

  • It’s new hotel, nice design and clean, will stay again

    Jul 7, 2020

See all 27 reviews

Official standards

This property advises that it adheres to Safe & Clean (Malaysia) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Dining options
  • Free WiFi
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 45 smoke-free guestrooms
  • 24-hour front desk
  • Air conditioning
  • Snack bar/deli
  • Free WiFi

For families

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Elevator

What’s around

  • Austin Heights Water & Adventure Park - 4 min walk
  • Sunway College Johor Bahru - 7 min walk
  • Austin Hills Country Club - 19 min walk
  • Hospital Sultan Ismail - 35 min walk
  • Toppen Shopping Centre - 41 min walk
  • AEON Tebrau City - 44 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Dual Twin, No Windows
  • Solo Room, No Windows
  • Dual King, No Windows
  • Dual Twin, With Window
  • Dual King, With Window
  • Executive King
  • Executive Family
  • Mini Suite

What’s around

Landmarks

  • Austin Heights Water & Adventure Park - 4 min walk
  • Sunway College Johor Bahru - 7 min walk
  • Austin Hills Country Club - 19 min walk
  • Hospital Sultan Ismail - 35 min walk
  • Toppen Shopping Centre - 41 min walk
  • AEON Tebrau City - 44 min walk
  • The Mall - 6.9 mi / 11.1 km
  • Tiram Indoor Water Park - 7.5 mi / 12.1 km
  • KSL City Mall - 7.6 mi / 12.2 km
  • Tan Sri Hassan Yunus Stadium - 7.7 mi / 12.3 km
  • Plaza Pelangi - 7.7 mi / 12.4 km

Getting around

  • Changi Airport (SIN) - 42 min drive
  • Senai International Airport (JHB) - 24 min drive
  • Singapore (XSP-Seletar) - 29 min drive
  • JB Sentral - 19 min drive
map
See on map
17-02, 17-03, 17-04, Johor Bahru, 81100, Johor, Malaysia

At a glance

Hotel size

  • This hotel has 45 rooms

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 restrictions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Snack bar/deli

Services

  • 24-hour front desk

Facilities

  • Elevator

Languages Spoken

  • Chinese
  • English
  • Malay

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Smart TV

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning January 1, 2022. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia).

Policies

This property accepts Visa, Mastercard, debit cards and cash.

Also known as

  • Hako Hotel Mount Austin Hotel
  • Hako Hotel Mount Austin Johor Bahru
  • Hako Hotel Mount Austin Hotel Johor Bahru

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Hako Hotel Mount Austin does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Hako Hotel Mount Austin.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2:00 PM - anytime. Check-out time is noon.
  • Yes. Nearby restaurants include Mount Austin One Two Eat Cafe (5-min walk), Tastea (5-min walk), and Misoga Korean Restaurant (5-min walk).
8,4.Very good.
  • 8,0.Very good

    Overall it was a comfortable stay.

    Jeffrey Bok, 1 night business trip, Jun 23, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Comfy Stay

    Comfy mattress, pillow n comforter. Room was cleaned and well maintained. Highly recommended.

    Siew Hoon, 1 night business trip, Jun 22, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Mako hotel

    The experience was amazing, brand new hotel in a good location

    1 night trip with friends, Feb 27, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    The hotel design is great and very comfortable but the club at the back is noisy

    1 night trip with friends, Feb 5, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Will be back

    Housekeeping did not came in after our 1st night. Location was good but difficult to find parking lot.

    2 night trip, Jan 16, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Good location and staff is friendly. They have a 24 hours counter refreshment bar at lobby with coffee tea and biscuits. Toilet can be improved but overall still good. They offered to keep your bags for late checkout

    Cass, 1 night family trip, Jan 9, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Convenient location with many food options. KTV can be a little noisy but overall a decent 1 night stay.

    1 night romance trip, Dec 30, 2019

    Verified Expedia guest review

  • 6,0.Good

    Room with thin wall caused the bad sound proof condition and advised not to choose the room facing behind the shop lots as the ventilation hose from one of the shop outside is spoilt, noisy sound will happen from beginning of dinner time until around 11PM.

    1 night business trip, Dec 3, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Great service staff and in general a very clean and new hotel. Except that the TV's cannot be connected to internet and for some odd reason, sink do not have hand soap.

    1 night family trip, Nov 30, 2019

    Verified Expedia guest review

  • 6,0.Good

    New hotel, but Noisy room

    If you are light sleeper can’t stay in this hotel. Because karaoke in same building quite noisy. WIFI is terrible. Most Channels keep loading. The good thing was hotel is new. Room is without room slippers and safety box.

    OOI, 3 night trip, Nov 25, 2019

    Verified Hotels.com guest review

See all 27 reviews