Ibis Birmingham New Street Station Hotel

Photo gallery for Ibis Birmingham New Street Station Hotel

Primary image
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board

Overview of Ibis Birmingham New Street Station Hotel

UNESCO Sustainable Travel Pledge

Ibis Birmingham New Street Station Hotel

2.5 star property
Hotel with restaurant, near Bullring Shopping Centre

7,8/10 Good

1 006 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Connecting rooms available
  • Restaurant
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Conference center
  • 7 meeting rooms
  • UNESCO Sustainable Property
  • 24-hour front desk
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
For families
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Birmingham City Centre
  • Broad Street - 12 min walk
  • Bullring Shopping Centre - 1 min drive
  • The Mailbox - 9 min drive
  • University of Birmingham - 8 min drive
  • Arena Birmingham - 10 min drive
  • Cadbury World - 17 min drive
  • Villa Park - 17 min drive
  • Resorts World Birmingham - 27 min drive
  • National Exhibition Centre - 32 min drive
  • Drayton Manor Theme Park - 35 min drive

Getting around

  • Birmingham Airport (BHX) - 26 min drive
  • Coventry (CVT) - 51 min drive
  • Birmingham New Street Station - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Moor Street Station - 8 min walk

About this property

Ibis Birmingham New Street Station Hotel

When you stay at Ibis Birmingham New Street Station Hotel, you'll be 0.6 mi (1 km) from Broad Street and 3.9 mi (6.2 km) from Cadbury World. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Fellow travelers say great things about the location and nearby shopping.


Arabic, English, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 159 rooms
  • Arranged over 4 floors


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • Pets allowed (1 per room)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Secured covered onsite self parking (GBP 15 per night)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • 7 meeting rooms
  • Coworking spaces
  • Conference center


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage


  • Safe-deposit box at front desk
  • Television in common areas


  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Vibrating pillow alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance


  • Arabic
  • English
  • French
  • Greek
  • Hindi
  • Italian
  • Latvian
  • Polish
  • Portuguese
  • Spanish
  • Thai

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Heating (climate-controlled)
  • Fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 10.50 per person (approximately)


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night


  • Covered self parking costs GBP 15 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The photos in this description reflect the brand standard and are provided for illustrative purposes only.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

Overall score and ratings






Staff & service




Property conditions & facilities



10/10 Exceptional

john, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Annaliese, 1-night trip
Verified Hotels.com guest review

8/10 Very good

No eggs
The stay was fine u ntil breakfast where I was informed i couldn't have fried eggs as they didn't have any eggs after informing someone on the management side he immediately sent someone to buy some it was too late then as I had eaten
1-night trip
Verified Hotels.com guest review

6/10 Good

Like a hostel
The room was like a hostel room, small, basic, tiny bathroom, very hot, very small beds. It was worth £50.00 or £60.00 per night not £100.00. Would be difficult if not impossible to use in a wheelchair. A family member used a walking aid, we could hardly fit it in the room. Way too hot, don't go in the summer! The cooked breakfast however was easily a 5 star breakfast. The choice of cereal was lacking but overall great breakfast, great chef.
Miss A, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Great location and would stay again
We stayed for the Commonwealth Games. The interior in the room was a little dated but fine and not damaged. I am a big fan of having windows open, and that was a little struggle. Bed was comfy and the shower good. Breakfast area was more modern and breakfast was good. Friendly staff, and great location near New Street station and the Bull Ring.
Fredericus, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Rooms need USB sockets
The public areas had USB points but unfortunately there wasn’t any USB points in our room. The USB plug I bought with me did not work so I had to go out a buy a new one!
Jennifer, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Andrew, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Very basic Hotel & not worth the money!
I stayed in room 114, twin room, it was a small room on the first floor. Walls very thin, could hear people talking on either side of my room and could hardly move around. Loads of noise throughout the night, with slamming doors. Hardly slept the night and definitely wasn’t worth £100 for one night stay. Breakfast was ok, staff very friendly and helpful.
Sabina, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very hot but otherwise comfortable
Sue, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Generally good condition, comfy and good location (much night life noise but double windows you can close if you're sensitive to noise). Some sloppiness with regards to cleanliness (no shower gel, a really dusty fan in the room that hadn't been used in a while, juice machine for breakfast hadn't been cleaned for a while), but all in all good.
3-night trip with friends
Verified Hotels.com guest review