Ibis Birmingham New Street Station Hotel

2.5 star property
Hotel with restaurant, near O2 Academy Birmingham

Choose dates to view prices

Ibis Birmingham New Street Station Hotel

Photo gallery for Ibis Birmingham New Street Station Hotel

Bar (on property)
Property entrance
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Reception

Overview of Ibis Birmingham New Street Station Hotel

7,8 out of 10 Good
7,8/10 Good

Property highlights

  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Bar
Map
21 Ladywell Walk Arcadian Centre, Birmingham, England, B5 4ST
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Conference center
  • 7 meeting rooms
  • 24-hour front desk
  • Front-desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Luggage storage
Feel at home
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

About this area

What's nearby

  • In Birmingham City Centre
  • Bullring Shopping Centre - 7 min walk
  • Broad Street - 20 min walk
  • O2 Academy Birmingham - 3 min drive
  • The Mailbox - 4 min drive
  • University of Birmingham - 6 min drive
  • International Convention Centre - 5 min drive
  • Utilita Arena Birmingham - 6 min drive
  • Victoria Square - 7 min drive
  • Villa Park - 9 min drive
  • Cadbury World - 10 min drive

Getting around

  • Birmingham Airport (BHX) - 24 min drive
  • Coventry (CVT) - 47 min drive
  • Birmingham New Street Station - 4 min walk
  • Birmingham (QQN-New Street Train Station) - 6 min walk
  • Birmingham Moor Street Station - 7 min walk
  • Grand Central Tram Stop - 8 min walk
  • Town Hall Tram Stop - 9 min walk
  • Corporation Street Tram Stop - 9 min walk

Restaurants

  • Birmingham Hippodrome - 1 min walk
  • Wagamama - 4 min walk
  • Asha's - 12 min walk
  • Damascena - 11 min walk
  • Tamatanga - 7 min walk

About this property

Ibis Birmingham New Street Station Hotel

Ibis Birmingham New Street Station Hotel puts you 0.4 mi (0.6 km) from Bullring Shopping Centre and 1 mi (1.7 km) from Broad Street. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. The property is just a short walk to public transportation: Grand Central Tram Stop is 8 minutes and Town Hall Tram Stop is 9 minutes.

Languages

Arabic, English, Finnish, French, Greek, Hindi, Italian, Latvian, Polish, Portuguese, Spanish, Thai

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 159 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to make the booking will be requested at check-in and a GBP0.01 authorization will be placed for identification purposes.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (1 total)*
  • Service animals welcome
  • Pets must be supervised
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (GBP 15 per night)
  • Wheelchair-accessible parking and van parking on site
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Snack bar/deli

Working away

  • 7 meeting rooms
  • Coworking spaces
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Wheelchairs available on site
  • Grab bar near toilet
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Vibrating pillow alarm
  • Lever door handles
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Cable/satellite TV channels

Home comfort

  • Heating (climate-controlled)
  • Fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Restaurant dining guide

Fees & policies

Refundable deposits

  • Breakage deposit: GBP 50 per stay

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 12.00 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Parking

  • Covered self parking costs GBP 15 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Ibis Birmingham New Street
Ibis New
Ibis New Hotel Birmingham Centre Street
Ibis Birmingham Centre New Street Hotel
Ibis Birmingham City Centre Hotel Birmingham
Ibis New Street Hotel
Ibis New Street
Ibis Birmingham New Street Station Hotel Hotel
Ibis Birmingham New Street Station Hotel Birmingham
Ibis Birmingham New Street Station Hotel Hotel Birmingham

Frequently asked questions

Does Ibis Birmingham New Street Station Hotel offer free cancellation for a full refund?
Yes, Ibis Birmingham New Street Station Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Ibis Birmingham New Street Station Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Ibis Birmingham New Street Station Hotel?
Yes, pets are welcome, with a limit of 1 total. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Ibis Birmingham New Street Station Hotel?
Yes. Self parking costs GBP 15 per night.
What are the check-in and check-out times at Ibis Birmingham New Street Station Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Ibis Birmingham New Street Station Hotel and nearby?
Recommended spots to visit include O2 Academy Birmingham (6-min walk) and Bullring Shopping Centre (7-min walk), along with Symphony Hall (0.8 mi) and International Convention Centre (1 mi).
Are there restaurants at or near Ibis Birmingham New Street Station Hotel?
Yes, there's an onsite restaurant.
What's the area around Ibis Birmingham New Street Station Hotel like?
Ibis Birmingham New Street Station Hotel is in Birmingham City Centre, a short 8-minute walk from Grand Central Tram Stop and 6 minutes' walk from The Alexandra Theatre.

Reviews

7,8

Good

8,2/10

Cleanliness

8,4/10

Staff & service

7,4/10

Amenities

7,8/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

2/10 Poor

Felt dirty and very noisy location
Antony, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Khattaliya, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Fantastic customer service. Good people.
Dr Terfot A., 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ibis china town Birmingham
Lovely place, lovely view in china town in Birmingham would recommend this place
Tara, 2-night trip
Verified Hotels.com guest review

6/10 Good

Rebecca, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Delivered a good solution for my requirement.
The standard was what I expected for the price. The location was convenient for New Street Station and interesting being in China Town. Staff were efficient and polite.
Nicholas, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Good location - but noisy
Good location for Theatre, Chinatown and Gay Scene. Hotel is modern looking, and clean. The area is noisy - can’t get away from that, but rooms are quiet enough. Turnaround / cleaners are REALLY loud, so if you want a lie in past 09:00 - might be a problem!
Gareth, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Will, 1-night trip
Verified Hotels.com guest review

4/10 Fair

don't
The room itself was ok the problem was the nightclub next door that was blazing loud music from 8pm to after 2am - even with the windows closed you could hear the constant thump thump of the music
andrew, 2-night trip
Verified Hotels.com guest review

8/10 Very good

weekend trip
excellent location,friendly helpful staff,clean and comfortable room.only complaint being a shortage of shower gel,but no big deal,as i always take my own,just in case.
John, 1-night trip
Verified Hotels.com guest review