Le Bonne Entente

Photo gallery for Le Bonne Entente

Primary image
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Seasonal outdoor pool, pool umbrellas, sun loungers
Premium bedding, minibar, in-room safe, desk

Overview of Le Bonne Entente

VIP Access

Le Bonne Entente

4.5 star property
Suburban hotel with spa, near Laurier Quebec

8,4/10 Very good

961 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
Map
3400 chemin Sainte-Foy, Québec City, QC, G1X1S6
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Nightclub
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Self parking
  • Seasonal outdoor pool
  • Children's pool
  • Spa tub
  • Pool bar
For families
  • Babysitting (surcharge)
  • Children's pool
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Ste. Foy
  • Laval University - 42 min walk
  • Laurier Quebec - 45 min walk
  • Cegep de Sainte-Foy - 6 min drive
  • Aquarium du Québec - 8 min drive
  • Quebec Bridge - 4 min drive
  • Carie Factory Amusement Center - 4 min drive
  • University Laval Hospital - 10 min drive
  • Place Sainte-Foy - 5 min drive
  • Cegep Garneau - 9 min drive
  • Pierre Laporte Bridge - 6 min drive

Getting around

  • Quebec City Jean Lesage Intl. Airport (YQB) - 11 min drive
  • Quebec Sainte-Foy Station - 7 min drive
  • Quebec, QC (XFY-Sainte-Foy Train Station) - 8 min drive
  • Quebec Palace Station - 19 min drive

About this property

Le Bonne Entente

Just 4.6 mi (7.3 km) from the airport, Le Bonne Entente features a nightclub and puts you within a 10-minute drive of Laurier Quebec and Aquarium du Québec. Guests can visit the spa to be pampered with massages, aromatherapy, or mani/pedis, and Monte Cristo L'Original, one of 2 restaurants, serves dinner. This luxurious hotel also features a poolside bar, a 24-hour fitness center, and a spa tub. Fellow travelers love the breakfast and comfortable guestrooms.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of COVID-19 Guidelines (CDC)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast and dinner
On-site PCR COVID-19 testing is available for a CAD 99 fee
This information is provided by our partners.

At a glance

Hotel size

  • 160 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 7:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting*
  • Supervised childcare*

Pets

  • Pets allowed*
  • Service animals welcome
  • Food and water bowls available

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (CAD 19 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • 24-hour room service
  • Snack bar/deli

Taking the kids

  • Children's pool
  • Playground
  • Supervised childcare (surcharge)

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • Seasonal outdoor pool
  • Art gallery on site
  • Arcade/game room
  • Full-service spa
  • Nightclub
  • Spa tub
  • Sauna
  • Massage/treatment rooms

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Handrails in hallways
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • French

Room amenities

Be entertained

  • Flat-screen television
  • Cable TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board
  • Window screens

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Amerispa health center has 20 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a spa tub.

The spa is open daily.

Dining

Monte Cristo L'Original - This restaurant serves dinner only.
MC Lounge - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Napa Grill (De Saison) - This poolside steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: CAD 25 per accommodation, per night
  • Resort fee inclusions:
    • Pool access
    • Spa access (may be limited)
    • Spa tub access
    • Beach loungers
    • Beach towels
    • Health club access
    • Fitness center access
    • Shuttle service
    • Ski storage
    • Bicycle storage
    • Business center/computer access
    • Internet access (may be limited)
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee

Optional extras

  • Breakfast costs between CAD 10 and CAD 25 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 23:
  • Swimming pool

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Supervised childcare is available for an extra charge
  • Babysitting is available for an extra charge

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 75 per pet, per stay

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs CAD 19 per day with in/out privileges

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • The seasonal pool is open from May to October

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast and dinner.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

On-site PCR COVID-19 testing is available for a CAD 99 fee.

This property affirms that it adheres to the cleaning and disinfection practices of COVID-19 Guidelines (CDC).

Policies

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Bonne Entente
Bonne Entente Hotel
Bonne Entente Hotel Quebec
Bonne Entente Quebec
Chateau Bonne Entente Hotel Quebec City
Chateau Bonne Entente Sainte Foy
Hotel Le Bonne Entente Quebec/Quebec City
Le Bonne Entente Hotel
Le Bonne Entente Québec City
Le Bonne Entente Hotel Québec City

Frequently asked questions

Overall score and ratings

8,4

Very good

8,9/10

Cleanliness

8,8/10

Staff & service

8,4/10

Amenities

8,5/10

Property conditions & facilities

8,2/10

Eco-friendliness

8/10 Very good

Besoin de rigueur dans la maintenance
Nous venons au BE depuis longtemps. Nous aimons bien la localisation et le concept « resort ». Notre insatisfaction vient surtout qu’il y a « toujours » des bris dans notre chambre. Toilette qui s’evacue mal, douche à la main dont le support est brisé, cafetière qui répand toute son eau, etc. Nous sommes principalement dans la section Terzo.
Louis, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Valery, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stephanie, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Samantha, 5-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Linda, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jean, 1-night trip
Verified Hotels.com guest review

8/10 Very good

We have stayed at this hotel several times before. This time, we found that the high standards had fallen. There was water damage to the floors in our room and the duvet cover was just a sheet draped over the bed. The restaurant was not open for lunch and dinner service finished very early.
Elizabeth, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Vanessa, 1-night trip
Verified Expedia guest review

4/10 Fair

Beds were so uncomfortable!
Murat, 2-night family trip
Verified Expedia guest review

6/10 Good

Checkin was 1hr 45 min later than expected. No cleaning of the rooms between nights, staff was friendly but long wait times. Our food plates were left outside our door and not picked up for 2 days. We stayed here 12 years ago and wanted to bring the kids with us this time. On our way to outdoor hot tub they informed us it was broken. Phone and tablet in room were not working to book our food for breakfast and dinner so we had to go down to the restaurant to place the order.
HEATHER, 2-night family trip
Verified Expedia guest review