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All properties in Playa del Carmen, Quintana Roo, Mexico
1 room, 2 adults

Hotel Yukon

3-star3 stars
Calle 4 norte, #12 entre 50 avenida, Playa del Carmen, QROO, 77712, Mexico

3-star hotel with outdoor pool, near Quinta Avenida
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

Mexico may have travel restrictions in place due to COVID-19. 

  • The staff was friendly and nice. But that’s as good as it gets. The hotel was very old…Jan 19, 2021
  • Was a simple easy to check in and my stay was comfortable. Would stay again.Jan 15, 2021

Hotel Yukon

from ZAR 340
  • Standard Room
  • Standard Room, 2 Twin Beds

What’s around Hotel Yukon

Landmarks

  • In Ejidal
  • Quinta Avenida - 16 min walk
  • Playa del Carmen Main Beach - 19 min walk
  • Playa del Carmen Maritime Terminal - 20 min walk
  • Mamitas Beach Club - 29 min walk
  • Nuestra Senora del Carmen Catholic Church - 21 min walk
  • Playacar Golf Club - 38 min walk
  • Plaza Las Americas - 40 min walk

Getting around

  • Cancun Intl. Airport (CUN) - 51 min drive
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 18 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:00 PM
  • Check-out time is noon

Restrictions related to your trip

  • Mexico may have travel restrictions in place due to COVID-19.
The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (9 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • No onsite parking

Payment types at the property

  • Cash
* See small print for additional details or extra charges

In the hotel

Things to do
  • Outdoor pool
Services
  • Front desk (limited hours)
  • Luggage storage
Facilities
  • Designated smoking areas
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Ceiling fan
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • 32-inch Smart TV
  • Satellite TV channels
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water
More
  • Daily housekeeping

Hotel Yukon’s small print

Also known as

  • Hotel Yukon Hotel
  • Capital O Hotel Yukon
  • Hotel Yukon Playa del Carmen
  • Hotel Yukon Hotel Playa del Carmen

Policies

There is limited hot water on site.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Airport shuttle service is offered for an extra charge of MXN 1800 per person (one-way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Yukon

  • Does Hotel Yukon offer free cancellation for a full refund?
    Yes, Hotel Yukon does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Yukon?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Yukon?
    Sorry, there's no onsite parking at Hotel Yukon.
  • Is there a pool at Hotel Yukon?
    Yes, there's an outdoor pool.
  • Are pets allowed at Hotel Yukon?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Yukon?
    You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Hotel Yukon?
    Yes. Nearby restaurants include El Nero (4-min walk), La Floresta (4-min walk), and Alux Restaurant (6-min walk).
  • Is airport shuttle service offered by Hotel Yukon?
    Yes, an airport shuttle is available. The charge is MXN 1800 per person one-way.
  • What is there to do at Hotel Yukon and nearby?
    Hotel Yukon has an outdoor pool.

Recent reviews

Fabulous 8,8 From 27 reviews

Very good 8,0
A clean decent hotel, beds could be better but over all is not bad
Estelle, ca1 night trip
Fair 4,0
Avoid this hotel at all costs.
Lets start at the top... internet only works if you stand outside and to the southern end of the property. The staff leave massive bags of trash by entrance on the inside so you get a big smell while looking for internet signal to book another hotel. The beds... you can feel every spring pressing into your bones. There is no internet so forget about cable TV! Only over the air antenna. There is a back entrance into the rooms that the windows are clear and no way to block the view so you have ZERO privacy.
Kent, us2 night trip
Very good 8,0
mediocre
It was rated exceptional. I thought that meant accomodations , tho it represented value- and I wouldn't say it was exceptional.
David, mx7 night trip
Very good 8,0
Excelente ubicación mediocre hospedaje.
Sin servicio de cable, toallas muy viejas y alberca sucia. No ví que le dieran limpieza ni un solo día. Botes de basura rebosando en la entrada principal que nunca cierra a pesar que dicen cerrar después de 23:00 hrs
mx2 night trip
Exceptional 10,0
Always Great Service!
Always have a great stay here! The manager is always nice and does all that he can to make sure you have a great stay!
Kirkland, us1 night trip
Exceptional 10,0
Heavenly Rooms... Newly Renovated
Great stay! King-size bed for me and my Lord and Savior, Jesus Christ!
Kirkland, us1 night trip
Exceptional 10,0
I stayed here in June 2020 just as the hotels in the are were re-opening after being closed for 3 months for the pandemic. The 18-room hotel (3 floors, 6 rooms per floor) is new and very clean with tiled floors throughout and a good bathroom and shower (large, rain shower head) with hot water. Each room has a TV, a new AC, and a ceiling fan. The free WiFi worked very well my entire stay. Screens on the windows if you want to open your window at night. There 4 power outlets next to the bed for easy charging of your phone / laptop. A desk to work and a wardrobe with drawers, hangers, and shelves for clothes and books. There's a sink in the bathroom and another larger sink in the main room next to a small electric 2-burner stove top. The only things missing were a kettle and small fridge. The bed is very comfortable with two full body sized pillows. The small swimming pool is kept very clean and there's a patio area to eat by the pool. The property is a bit far from the beach, maybe 20 minutes walking, but that didn't bother me at all. Next door is an OXXO (small minimarket), and it's only 10-minute walk to a huge CHEDRAUI supermarket (perfect location), and maybe a 20-minute walk to Walmart and MEGA supermarkets. The two staff who were present during my stay, Felix and Manuel, were very helpful, welcoming, and friendly, and always made sure I had everything I needed. I highly recommend this hotel for it's excellent value for money and the cleanliness of this newer property.
Kerry, us5 night trip
Exceptional 10,0
Highly recommended
Amazing Staff, very friendly. The place is very comfortable and clean!! And the price is even better. I will stay there again every time I visit Playa del Carmen.
Ana, us2 night trip
Exceptional 10,0
For the price point , it was a great little hotel, good location and very comfortable bed
ca1 night trip
Exceptional 10,0
Very new hotel with great value
This hotel is very new, less than one year old probably. Very good condition, staff is friendly. Definitely will stay again. Thanks
Wendong, ca1 night family trip

Hotel Yukon