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Eden Plaza Kensington

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Exterior detail
Quadruple Room, Multiple Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Economy Twin Room, 1 Bedroom, No Windows | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
Executive Double Room, 1 Double Bed | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board
View from room

Overview of Eden Plaza Kensington

Eden Plaza Kensington

3.0 star property
3-star hotel with restaurant, near Natural History Museum

7,6/10 Good

915 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
  • Bar
Map
68-69 Queen's Gate, South Kensington, London, England, SW7 5JT
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Airport shuttle
  • Area shuttle
  • 24-hour front desk
  • Coffee/tea in a common area
  • Computer station
  • Front desk safe
  • Laundry service
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Private bathroom
  • Television
  • Daily housekeeping
  • Elevator
  • In-room climate control (air conditioning)

Room options

About this area

What's nearby

  • In London City Centre
  • Natural History Museum - 3 min walk
  • Royal Albert Hall - 10 min walk
  • Hyde Park - 13 min walk
  • Marble Arch - 36 min walk
  • Oxford Street - 36 min walk
  • Buckingham Palace - 37 min walk
  • Piccadilly Circus - 44 min walk
  • Kensington High Street - 1 min drive
  • Harrods - 2 min drive
  • Kensington Palace - 3 min drive

Getting around

  • Heathrow Airport (LHR) - 33 min drive
  • Luton Airport (LTN) - 45 min drive
  • London City Airport (LCY) - 50 min drive
  • Gatwick Airport (LGW) - 84 min drive
  • Kensington (Olympia) Underground Station - 4 min drive
  • Kensington (Olympia) Station - 4 min drive
  • West Brompton Station - 21 min walk
  • Gloucester Road Underground Station - 4 min walk
  • South Kensington Underground Station - 6 min walk
  • Earl's Court Station - 15 min walk
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • Pizzetta - 4 min walk
  • Oddono's Gelati - 4 min walk
  • Ceru - 4 min walk
  • Nando's - 4 min walk
  • Zetland Arms - 4 min walk

About this property

Eden Plaza Kensington

Putting you in a great location within a 15-minute walk of Natural History Museum and Hyde Park, Eden Plaza Kensington offers an airport shuttle (available 24 hours) for GBP 99 per vehicle one-way. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Also, Buckingham Palace and Oxford Street are within a short drive. Fellow travelers like the location for the sightseeing and because it's just a short walk to public transportation: Gloucester Road Underground Station is 4 minutes and South Kensington Underground Station is 6 minutes.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - 3:00 AM
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite parking limited
  • Offsite parking within 328 ft (GBP 50 per day)

Transfers

  • Airport shuttle on request (available 24 hours)*

Offsite

  • Area shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Working away

  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Built in 2010
  • Safe-deposit box at front desk
  • Bicycle parking

Accessibility

  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

Languages

  • English

Room amenities

Be entertained

  • 22-inch LED TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired Internet
  • Phone

Food and drink

  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • LED light bulbs

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of GBP 9.95 for adults and GBP 5.95 for children (approximately)
  • Airport shuttle service is offered for an extra charge of GBP 99 per vehicle (one-way, maximum occupancy 3)
  • Area shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 50 (subject to availability)

Renovations and closures

This property is closed from April 13 2022 to December 31 2022 (dates subject to change).

Children & extra beds

  • Airport shuttle service for children up to age 10 costs GBP 99 (one-way)
  • Guests must contact this property in advance to reserve cribs/infant beds

Parking

  • Parking is available nearby and costs GBP 50 per day (328 ft away)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Policies

Only registered guests are allowed in the guestrooms.

Onsite parties or group events are strictly prohibited.

Guests can rest easy knowing there's a smoke detector and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Eden Plaza
Eden Plaza Hotel
Eden Plaza Hotel London
Eden Plaza London
Hotel Eden Plaza
Eden Plaza Kensington Hotel London
Eden Plaza Kensington London, England
Eden Plaza Kensington Hotel
Eden Plaza Kensington
Eden Plaza Kensington Hotel
Eden Plaza Kensington London
Eden Plaza Kensington Hotel London

Frequently asked questions

Is Eden Plaza Kensington currently open?
This property is closed from April 13 2022 to December 31 2022 (dates subject to change).
Does Eden Plaza Kensington offer free cancellation for a full refund?
Yes, Eden Plaza Kensington does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at Eden Plaza Kensington?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Eden Plaza Kensington?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Eden Plaza Kensington?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Eden Plaza Kensington?
Yes, an airport shuttle is available. The charge is GBP 99 per vehicle one-way.
What are the check-in and check-out times at Eden Plaza Kensington?
You can check in from 2:00 PM - 3:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 50 (subject to availability). Contactless check-out is available.
What is there to do at Eden Plaza Kensington and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming.
Are there restaurants at or near Eden Plaza Kensington?
Yes, there's an onsite restaurant. Nearby restaurants include Pizzetta (4-min walk), Oddono's Gelati (4-min walk), and Ceru (4-min walk).
What's the area around Eden Plaza Kensington like?
Eden Plaza Kensington is in London City Centre, a short 4-minute walk from Gloucester Road Underground Station and 13 minutes' walk from Hyde Park. The local area is considered walkable as well as being good for public transport.

Overall score and ratings

7,6

Good

8,1/10

Cleanliness

7,7/10

Staff & service

7,1/10

Amenities

7,4/10

Property conditions & facilities

7,6/10

Eco-friendliness

8/10 Very good

not bad
Kadriia, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Perfect location. Walking distance to just about everything. Tiny room, but cozy and clean. I’d stay again.
Outside
Bed
Lobby
Lobby
Tiffany, 18-night trip
Verified Hotels.com guest review

10/10 Exceptional

The place is clean and the service is good, but there is no view, and there is a little noise from some of the neighboring rooms.
Nawaf, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Good London Hotel
As with most hotels in London the rooms are small but that's not a problem. Although small the rooms were comfortable. The staff were friendly and the hotel location was only a couple minutes walk from Gloucester Road Station with shops and pubs around. The History Museum is directly across the road if that's your thing. All in all I would recommend the hotel and consider staying here again.
James, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very friendly and helpful front of house staff and location is great. Would stay again.
1-night trip with friends
Verified Expedia guest review

8/10 Very good

Stephen, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Valentin, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

My Stay at Eden Plaza Kensington
From when I walked into Eden Plaza Kensington it looked beautiful, what wasn’t beautiful was the receptionist attitude! I asked a simple question “How do you get to the rooms?” As I had never stayed at this hotel before but he had such a bad attitude just pointing and said “The lift is over there, your on the fifth floor!”. Anyway to the room, it was very clean and tidy especially the bathroom and was impressed with the shower. I had a view of a tree out the window but that wasn’t important to me. The bed was very comfortable when sleeping but I’d point out that there was a lot of traffic making noise through the night so if your a soft sleeper I’d wouldn’t recommend. I slept well and the pillows too were really comfortable and not too soft. In the morning there was a lot of noise with people checking out so if your someone who wants to sleep in then again I wouldn’t recommend. I was impressed with the great value I got especially being somewhat close to Central London. All in all, a great stay! Only that receptionist attitude on Check In disappointed me!
Simon, 1-night trip
Verified Hotels.com guest review

4/10 Fair

I liked the place because of the location but the staff is a bit rude and unhelpful. When you ask them something they answer in a really rude tone.
2-night trip
Verified Expedia guest review

6/10 Good

beware of tiny family rooms
Location of the hotel is superb. The room was really tiny, it was a triple occupancy family room and it was way too small and absolutely not fit for purpose. This made the overnight stay really uncomfortable. However the person at the reception was very friendly and helpful, with his help we were able to select al much better quadruple occupancy family room for our 2nd night.
Valentin, 1-night family trip
Verified Hotels.com guest review