Guests
All properties in Cebu, Cebu, Central Visayas, Philippines
Aparthotel

Citadines Cebu City

4-star aparthotel in Cebu with outdoor pool and restaurant

  • Free WiFi in lobby

Restrictions related to your trip

  • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Citadines Cebu City
  • Citadines Cebu City
  • Pool
  • Executive Studio, 2 Twin Beds - Bathroom
  • Citadines Cebu City
Citadines Cebu City. Image 1 of 27.
1 / 27Citadines Cebu City
Baseline Center Juana Osmena Street, Cebu, Philippines
8,8.Fabulous.
  • This hotel just opened and it shows. My room was never cleaned even though the green…

    Jun 26, 2021

  • I had an awesome stay in this hotel,I book 3 units for 6 nights 2 studio type & 1…

    May 13, 2021

See all 51 reviews

Official standards

This property advises that it adheres to Bureau Veritas (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Property uses a professional cleaning service
  • Gap period enforced between guest stays - 72 hours
  • Individually-wrapped food options are available

Guests rated location

Safe
Walkable
Dining options

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • The following facilities are closed on Tuesday, Wednesday, and Thursday:
  • Outdoor pool
    • Pool
    • Free WiFi
    • Pet-friendly
    • Airport transfer
    • Gym
    • Kitchen

    Property highlights

    Main amenities

    • 180 smoke-free apartments
    • Housekeeping on weekdays
    • Restaurant
    • Outdoor pool
    • Breakfast available
    • Fitness center

    Feel at home

    • Free cribs/infant beds
    • Rollaway/extra beds (surcharge)
    • Kitchen
    • Cookware, dishware, and utensils
    • Stovetop
    • Microwave

    What’s around

    • St Patrick’s Square - 2 min walk
    • Mango Square - 3 min walk
    • Jose Rizal Memorial Library - 6 min walk
    • Cebu Doctor's University Hospital - 6 min walk
    • Fuente Osmena Circle - 7 min walk
    • Robinsons Plaza - 9 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    Guests
    • Executive Studio
    • Executive Studio, 2 Twin Beds
    • Executive Room, 1 Bedroom
    • Premier Room, 1 Bedroom
    • Premier Room, 2 Bedrooms

    What’s around

    Landmarks

    • St Patrick’s Square - 2 min walk
    • Mango Square - 3 min walk
    • Jose Rizal Memorial Library - 6 min walk
    • Cebu Doctor's University Hospital - 6 min walk
    • Fuente Osmena Circle - 7 min walk
    • Robinsons Plaza - 9 min walk
    • Chong Hua Hospital - 9 min walk
    • USC-North Campus - 11 min walk
    • Cebu Business Park - 17 min walk
    • Cebu Normal University - 20 min walk
    • University of San Carlos - 1 mi / 1.7 km

    Getting around

    • Mactan - Cebu Intl. Airport (CEB) - 14 min drive
    • Airport shuttle (surcharge)
    map
    See on map
    Baseline Center Juana Osmena Street, Cebu, Philippines

    At a glance

    Size

    • 180 apartments

    Arriving/leaving

    • Check-in time 2:00 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • Check COVID-19 restrictions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.
    • Due to COVID-19, this property’s food and beverage options may be limited.

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival. This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. At check-in, guests must provide a negative COVID-19 test result. Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in. Guests may be subject to health screenings for COVID-19 at the property.
    Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • One child (11 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets allowed*
    • Specific rooms only, restrictions apply*

    Internet

    • Free WiFi in public areas

    Transfers

    • Airport shuttle (available 24 hours)*

    Parking

    • Onsite parking available only on request

    Other information

    • Smoke-free property
    *See fees & policies for additional details or extra charges

    The manager

    Speaks: English, Filipino

    At the aparthotel

    Food and drink

    • To-go breakfast daily (surcharge)
    • Restaurant

    Things to do

    • Outdoor pool
    • Fitness facilities

    Working away

    • Business center
    • Meeting rooms

    Services

    • 24-hour front desk
    • Concierge services
    • Dry cleaning/laundry service
    • Laundry facilities

    Facilities

    • Elevator

    Accessibility

    • Braille or raised signage
    • In-room accessibility
    • Braille signage

    Languages Spoken

    • English
    • Filipino

    In the apartment

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Pillow menu
    • Down comforter
    • Soundproofed rooms

    Freshen up

    • Private bathroom
    • Shower only
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Satellite TV channels

    Stay connected

    • Desk
    • Phone

    Food and drink

    • Refrigerator
    • Microwave
    • Kitchen
    • Stovetop
    • Cookware, dishware, and utensils

    More

    • Housekeeping - weekdays only
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    ABACA DINING - This restaurant serves breakfast, lunch, and dinner.

    Fees & policies

    Optional extras

    • To-go breakfast is offered for an extra charge of PHP 500 for adults and PHP 750 for children (approximately)
    • Airport shuttle service is offered for an extra charge of PHP 900 per vehicle (one-way)

    Children & extra bedsPay at property

    • Rollaway beds are available for PHP 2025.38 per night

    PetsPay at property

    • Pet deposit: PHP 1000 per day
    • Pets are allowed for an extra charge of PHP 1000 per accommodation, per day
    • Contact the property at the number on the booking confirmation for details on pet restrictions and to request a pet-friendly room

    ParkingPay at property

    • Guests must contact this property in advance to reserve onsite parking

    Pool, spa & gym (if applicable)Pay at property

    • Pool access available from 9:00 AM to 5:00 PM

    Hygiene & cleanliness

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    The property is professionally cleaned; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    At check-in, guests must provide a negative COVID-19 test result.

    Guests providing a negative COVID-19 test result must have been tested no more than 72 hours prior to check-in.

    This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property before arrival at the number on the booking confirmation.

    This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted.

    Also known as

    • Citadines Cebu City Cebu
    • Citadines Cebu City Aparthotel
    • Citadines Cebu City Aparthotel Cebu

    *See fees & policies for additional details or extra charges

    FAQs

    • Yes, Citadines Cebu City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book. The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
      • Fitness facilities
    • This property confirms that guests must provide documentation related to COVID-19 at check-in and disinfectant is used to clean the property. Please note that this information has been provided by our partners.
    • Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 5:00 PM.
    • Yes, pets are welcome. There's a charge of PHP 1000 per accommodation, per day, and there's also a deposit of PHP 1000 per day.
    • You can check in from 2:00 PM - midnight. Check-out time is noon.
    • Yes, there's an onsite restaurant, ABACA DINING. The dining venue will be unavailable from July 1 2021 to January 1 2022 (dates subject to change). Nearby restaurants include Sa Kanunay Karinderya (3-min walk), La Lucha Taqueria (3-min walk), and Books and Brews Cafe (3-min walk).
    • Yes, an airport shuttle is available. The charge is PHP 900 per vehicle one-way.
    • Citadines Cebu City has an outdoor pool and a fitness center.
    8,8.Fabulous.
    • 6,0.Good

      Disappointed check-in experience

      With regards to cleanliness it was good, I thanked Paolo one of the receptionist during our check-in did his best to ask the management for us to used the pool, Lack of communication We never had thevright information from the hotel that Feb.16,2021 the pool is closed due to some repair. I was disappointed cause the pool is the only reason why we booked the hotel on the first place so my daughter will enjoy, it didn't make sense to spent that amount only to find out to stay in the room.The other issue was about the free breakfast upon booking the hotel free breakfast for two, no indication of the amount that only 500 php is limit per room So I end up paying php500.13 @Abaca restaurants which is the hotels dining is. Advertisements was not clear at all.

      Berthold, 1 night family trip, Feb 15, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      great place to stay at. Always enjoy citadines when i travel.

      4 night romance trip, Mar 4, 2020

      Verified Expedia guest review

    • 6,0.Good

      Nice pool. Friendly staff. The free buffet breakfast is one of the poorest I have had anywhere in the Philippines. After the 1st morning we did not eat there again. Slow WiFi in the room. Connection on and off.

      3 night romance trip, Mar 4, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      Overall I find the Citadines to be a great value. I wasn't a fan of the breakfast buffet food but I’m a pretty picky eater. The elevators are a bit slow at times with only three elevators and twenty plus floors.

      Paul John, 1 night trip, Feb 27, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      came a long way, baby!!!!

      Vinson was incredible! He found something valuable on the ground and promptly turned it over!! Have him a healthy tip for it-but really deserves a raise!!! Carmi was exceptional, demonstrating an object lesson and teaching moment in perfect customer service!!!!

      Mark Barbara, 1 night business trip, Feb 23, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      Ants in the room

      Alexis, 4 night trip, Feb 18, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Nice stay

      Staff super and hotel really nice really good location Asked for an extra few bottles of water one night to be sent to the room and it took an hour and had to call 3 times reminding them. Other than that it was perfect

      Alex, 1 night business trip, Feb 15, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      Clean and new, they're still working a few thing out. The restaurant was lacking unless your asian because all that was there that I could eat was eggs, bread and fruit. No bacon or breakfast meat. They said only one day a week, really. All in all it was ok.

      4 night family trip, Feb 12, 2020

      Verified Expedia guest review

    • 8,0.Very good

      Nice pool. Central location. If you want night life there’s plenty close bye. They also have a grocery shopping store in the complex aswell as a selection of restaurants and cafes.

      9 night family trip, Feb 8, 2020

      Verified Expedia guest review

    • 8,0.Very good

      Three cockroaches came out of my room. So... it was not good.....

      JINYOUNG, 1 night trip, Feb 7, 2020

      Verified Hotels.com guest review

    See all 51 reviews