Comfort Inn San Juan

Photo gallery for Comfort Inn San Juan

Primary image
Beach nearby
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Outdoor pool, open 8:00 AM to 11:00 PM, sun loungers
Balcony

Overview of Comfort Inn San Juan

Comfort Inn San Juan

3.0 star property
3-star hotel with outdoor pool, near Casino del Mar at La Concha Resort

7,6/10 Good

1 001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Pool
  • Free WiFi
  • Gym
  • Air conditioning
  • Refrigerator
Map
Calle Clemenceau 6, San Juan, 00907
Main amenities
  • Daily housekeeping
  • Near the beach
  • Outdoor pool
  • Fitness center
  • Free beach club nearby
  • Spa tub
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Self-serve laundry
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • In Condado
  • Casino del Mar at La Concha Resort - 3 min walk
  • Condado Beach - 11 min walk
  • Puerto Rico Convention Center - 30 min walk
  • Pan American Pier - 9 min drive
  • Port of San Juan - 11 min drive
  • Plaza las Americas - 10 min drive
  • Carolina Beach - 11 min drive
  • Jose Miguel Agrelot Coliseum - 12 min drive
  • San Juan Gate - 19 min drive
  • Balneario de Carolina - 17 min drive

Getting around

  • Luis Munoz Marin Intl. Airport (SJU) - 17 min drive

About this property

Comfort Inn San Juan

When you stay at Comfort Inn San Juan, you'll be within a 15-minute walk of Casino del Mar at La Concha Resort and Condado Beach. You can get a morning swim in at the outdoor pool, and the spa tub makes for a relaxing end to the day. Also, Puerto Rico Convention Center and Port of San Juan are within a short drive. The helpful staff and beach location get good marks from fellow travelers.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 56 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Offsite parking within 500 ft (USD 20 per day), from 7:00 AM to midnight

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free full breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free

What to do

  • Free beach club nearby
  • Beach nearby

Working away

  • Business center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1960
  • Safe-deposit box at front desk
  • Fitness center
  • An outdoor pool
  • Spa tub

Accessibility

  • Elevator
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Languages

  • English
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Crib/infant bed (surcharge)
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Breakage deposit: USD 150.00 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 21.80 per accommodation, per night
  • Resort fee inclusions:
    • Partner property beach club access
    • Beach loungers
    • Beach towels
    • Children's club/arcade access
    • Phone calls (may be limited)
    • In-room safe
    • In-room coffee

Optional extras

  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Renovations and closures

The following facilities or services will be unavailable until September 1 2022 (date subject to change):
  • Dining venue(s)

Children & extra beds

  • Cribs/infant beds are available for USD 10.0 per night
  • Rollaway beds are available for USD 25.0 per night

Parking

  • Parking is available nearby and costs USD 20 per day (500 ft away; open 7:00 AM to midnight)

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 11:00 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Comfort Inn Hotel San Juan
Comfort Inn San Juan
San Juan Comfort Inn
Comfort Hotel San Juan
Comfort Inn Toa Baja
Toa Baja Comfort Inn
Comfort Inn San Juan Hotel
Comfort Inn San Juan Hotel
Comfort Inn San Juan San Juan
Comfort Inn San Juan Hotel San Juan

Frequently asked questions

Overall score and ratings

7,6

Good

8,0/10

Cleanliness

8,2/10

Staff & service

7,1/10

Amenities

7,1/10

Property conditions & facilities

7,5/10

Eco-friendliness

6/10 Good

Clean, spacious but noisy.
The room was very spacious and comfortable. However, there was this terrible noise, like a compressor going on and off all night long! I couldn’t get a good night sleep. I don’t recommend to light sleepers.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

No parking, small old room. Had to pay to park and no parking
lester, 1-night family trip
Verified Hotels.com guest review

8/10 Very good

Exceeded my expectations
My stay was better than I expected. Employees were friendly, helpful and respectful. Great location!
Carmen, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Jose R, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great check in staff. 6-14-22
James, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Great place to stay in the Condado
Overall a good stay. Was worried reading previous reviews for hotels in the area. But enjoyed this visit very much. Clean room. Pleasant service. Great selection for breakfast. Very minor things could have been done to make it a perfect 5 stars.
Axel, 6-night family trip
Verified Hotels.com guest review

8/10 Very good

magali, 4-night trip
Verified Hotels.com guest review

6/10 Good

Average stay but accesible.
Stay was average. Service was fine, but there were ants in the room, all along the edge of the cabinet near the window. We were only there one night, and forgot to mention as we had a very early checkout. Floor felt a bit sticky/grimy. It was a mostly comfortable bed, but the light from the microwave's clock burned brighter than the 4th of July.... seemed almost obnoxious. Close to the best part of Ashford, so that's a plus.
Julian, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Hanif, 3-night trip
Verified Hotels.com guest review

2/10 Poor

Bad hotel
The hotel was shabby, rooms dirty, the hallways very loud at all times with yelling customers
ihsan, 1-night family trip
Verified Hotels.com guest review