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All properties in Machu Picchu, Cusco (region), Peru

Susanna Inn Machu Picchu Hotel

Mountain hotel within easy reach of Aguas Calientes Hot Springs

  • Free buffet breakfast and free WiFi
From
ZAR 688

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Property renovations and closures

  • This property is closed from August 3 2020 to November 15 2020 (dates subject to change).
  • Mountain View
  • Mountain View
  • Guest Room
  • Guest Room
  • Mountain View
1 / 41Mountain View
9,2.Superb.
  • The location is great and rooms are clean. The room do not have fans or an AC system so…

    Nov 25, 2020

  • A nice property for those looking to have a basic room. The price is right. There is…

    Mar 11, 2020

See all 87 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • 24 hours gap period enforced between guest stays
  • Individually-wrapped food options are available

Guests rated location

Walkable
Convenient
Safe
Dining options
Transport options
  • Free WiFi
  • Non-smoking

Property highlights

Main amenities

  • 6 smoke-free guestrooms
  • Daily housekeeping
  • 24-hour front desk
  • Laundry service
  • Luggage storage
  • Free buffet breakfast and free WiFi

What’s around

  • Aguas Calientes Hot Springs - 12 min walk
  • Historic Sanctuary of Machu Picchu - 1 min walk
  • District Municipality of Machupicchu - 6 min walk
  • Cerro Machupicchu - 11 min walk
  • Butterfly Farm of Machu Picchu - 22 min walk
  • Manuel Chavez Ballon Site Museum - 26 min walk
This property is closed from August 3 2020 to November 15 2020 (dates subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Twin Room, Mountain View
  • Superior Double Room, Mountain View
  • Superior Triple Room, Mountain View
  • Classic Double Room
  • Classic Twin Room
  • Family Triple Room, Mountain View
  • Standard Double Room
  • Basic Room

Location

  • Aguas Calientes Hot Springs - 12 min walk
  • Historic Sanctuary of Machu Picchu - 1 min walk
  • District Municipality of Machupicchu - 6 min walk

What’s around

Landmarks

  • Aguas Calientes Hot Springs - 12 min walk
  • Historic Sanctuary of Machu Picchu - 1 min walk
  • District Municipality of Machupicchu - 6 min walk
  • Cerro Machupicchu - 11 min walk
  • Butterfly Farm of Machu Picchu - 22 min walk
  • Manuel Chavez Ballon Site Museum - 26 min walk
  • Temple of the Condor - 45 min walk
  • Huayna Picchu - 3 mi / 4.8 km
  • Cocal Mayo Hot Springs - 8.2 mi / 13.2 km

Getting around

  • Alejandro Velasco Astete Intl. Airport (CUZ) - 47.1 miles/75.8 km
  • Machu Picchu Station - 5 min walk

At a glance

Hotel size

  • This hotel has 6 rooms

Arriving/leaving

  • Check-in time noon-11:00 PM
  • Check-out time is 9:00 AM

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (3 years old and younger) not allowed
  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Luggage storage

Languages Spoken

  • English
  • Spanish

In the room

Sleep well

  • Hypo-allergenic bedding available

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping

Small print

Also known as

  • Susanna Inn Machu Picchu
  • Susanna Inn Machu Picchu Hotel Hotel
  • Susanna Inn Machu Picchu Hotel Machu Picchu
  • Susanna Inn Machu Picchu Hotel Hotel Machu Picchu

Policies

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast and through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (18%) may be charged upon check-out to citizens of Peru regardless of length of stay and to foreigners staying in the country for 60 consecutive days or more. Foreigners who present a valid passport and Andean Migration Card (Tarjeta Andina de Migración) at check-in are exempt from this tax. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Susanna Inn Machu Picchu Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed from August 3 2020 to November 15 2020 (dates subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and requires staff to wear personal protective equipment. Please note that this information has been provided by our partners.
  • Sorry, there's no onsite parking at Susanna Inn Machu Picchu Hotel.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from noon - 11:00 PM. Check-out time is 9:00 AM. Contactless check-out is available.
  • Yes. Nearby restaurants include La Boulangerie de Paris (4-min walk), Tupana Wasi (5-min walk), and Coca Qantu (5-min walk).
9,2.Superb.
  • 10,0.Exceptional

    Hotel was very nice, the employees were very friendly and helpful.

    Claude, 1 night trip, Mar 10, 2020

    Verified Expedia guest review

  • 6,0.Good

    Experiência ruim.

    A hospedagem é simples. Cama e travesseiros satisfatórios. O barulho é péssimo, ficamos ao lado do trem, e escuta quando ele passa, mesmo com a janela fechada. O horário do check-in é 12:00 hrs e o check out 09:00 hrs. Ou seja, você paga uma diária, mesmo ficando menos de 24 horas. Fomos para Machu Picchu, e retornamos as 10:40hrs da manhã. Pretendíamos tomar um banho para pegar o trem. Quando chegamos, eles haviam tirado nossas coisas do quarto, alegando que tinha outras reservas. O que parecia uma inverdade, já que não tinha movimento no hotel. Experiência ruim. E preço até alto pelo que oferecem. Café da manhã também normal.

    1 night trip, Feb 27, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    These are cute rooms next to the river. Our room had river view and noise! A great breakfast was included. Overall, a great value and perfect for a one or two night stay. The ONLY problem was mold beginning to form due to constant dampness. A dehumidifier in each room would easily take care of that.

    1 night family trip, Feb 22, 2020

    Verified Expedia guest review

  • 8,0.Very good

    Esta muy bien ubicado, el personal es muy amable y te brindan buena información acerca de restaurantes y como tomar los autobuses a Machu Picchu, sirven el desayuno desde muy temprano para quienes tienen acceso a las 6:00 am, recomendado!

    Bibiana, 1 night trip, Feb 21, 2020

    Verified Expedia guest review

  • 8,0.Very good

    This hotel is located at the end of the “strip” in Aguas Calientes. Very quiet and clean. We selected a mountain view room and loved the view of the rushing river through our window (unique and great!!). Hotel staff very helpful. They prepared us a “breakfast to go” once we explained that we were leaving for Machu Picchu at 5am the next day. There were 2 brown bags filled with fruit, water, bars, buns and snacks ready for us at reception. This was greatly appreciated.

    NMJK, 1 night romance trip, Feb 18, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Everything was great! Nice people and the breakfast was delicious!

    1 night family trip, Feb 8, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The staff was extra friendly and accommodating. Allowed us to wait downstairs in the dining area while we waited for our train and dried out from the rain. We did have an issue where we were double charged, I emailed the hotel and they responded immediately and resolved the matter. Took about 1 week for my charge to be refunded.

    Todd, 1 night romance trip, Feb 7, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The people were so kind and helpful! The breakfast was delicious and the hotel was very clean. This was the perfect place to stay when visiting Machu Picchu.

    1 night family trip, Feb 4, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Susanna Inn was everything we could have hoped for. Walking distance to any where in town. Very close to the Machu Picchu bus pickup. Susanna was extremely helpful - she can recommend good restaurants and places to see as well as telling you all the need to know info for Machu Picchu.

    1 night romance trip, Feb 3, 2020

    Verified Expedia guest review

  • 4,0.Fair

    First, the staff were friendly and very helpful. The breakfast area and food were quite satisfactory. Now, the noise was impossible as it is next to the train station. The trains would idle and then rev up. It would start at about 6a.m. And last into the late evening. There were some breaks. The river rages outside, but it is a constant rumble and not as bad. The room is spartan with nowhere to put clothes. The hair dryer didn't work, they forgot to clean our room after asking us to leave our key at the desk so they had access. No back up key?? And the wifi was very poor, in the room and the lobby. I really hate to provide this poor review, as the people were so very nice.

    Rick, 2 night family trip, Feb 2, 2020

    Verified Expedia guest review

See all 87 reviews