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All properties in Osaka, Osaka Prefecture, Japan

The Ritz-Carlton, Osaka

Luxury hotel with full-service spa, connected to a shopping center, near LUCUA Osaka

  • Free WiFi
From
ZAR 8,358

Image gallery

  • Pool
  • Pool
  • Deluxe Room, 1 King Bed, Non Smoking, City View (Guest room, Club Level) - City View
  • Deluxe Room, 1 King Bed, Non Smoking, City View (Guest room, Club Level) - City View
  • Pool
Pool. Image 1 of 86.
1 / 86Pool
2-5-25 Umeda, Kita, Osaka, 530-0001, Osaka, Japan
9,4.Exceptional.
  • We had a group of 8 adults and 1 child so we constantly have to contact the concierge to…

    Jan 29, 2020

  • This is an amazing hotel, the most helpful staff, great restaurants and food (breakfast…

    Dec 11, 2019

See all 255 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Safe
Shopping
Walkable
Transport options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 291 guestrooms
  • Daily housekeeping
  • 4 restaurants and bar/lounge
  • Full-service spa
  • 1 indoor pool
  • Breakfast available

For families

  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • In Umeda
  • LUCUA Osaka - 10 min walk
  • Festival Hall - 11 min walk
  • Hankyu Umeda Main Store - 11 min walk
  • Umeda Sky Building - 14 min walk
  • Grand Front Osaka Mall - 14 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Superior Room, 1 King Bed
  • Executive Suite, 1 Bedroom, City View
  • Deluxe Room, 1 King Bed, City View, Corner
  • Junior Suite, 1 King Bed, City View, Corner
  • Deluxe Room, 1 King Bed, Non Smoking, City View (Guest room, Club Level)
  • Superior Room, 1 King Bed, Non Smoking (SkyView)
  • Deluxe Room, 1 King Bed, Corner (SkyView)
  • Junior Suite, 1 King Bed, Non Smoking (Sky View)
  • Club Suite, 1 Bedroom, Non Smoking (1 Bedroom Suite, Club level)
  • Junior Suite, 1 King Bed, Non Smoking (Club Level)
  • Presidential Suite, 1 King Bed, Non Smoking (Ritz-Carlton Suite)
  • Superior Room, 1 King Bed, Non Smoking (Club Level)
  • Suite, Multiple Beds, City View (Japanese Suite)
  • Deluxe Room, 2 Queen Beds, Non Smoking, City View (Club Level)
  • Junior Suite, 1 Bedroom, Non Smoking, View (Skyview, 2 Queen)
  • Club Suite, 1 Bedroom, Non Smoking (Club level)
  • Superior Room, 2 Twin Beds, Non Smoking (Superior Room, Club level, Guest room)
  • Deluxe Room, 2 Queen Beds, City View, Corner
  • Superior Room, 2 Twin Beds, Non Smoking, View (Skyview)
  • Deluxe Room, 2 Queen Beds, View, Corner (Skyview)
  • Executive Suite, 2 Twin Beds, City View
  • Superior Room, 2 Twin Beds

What’s around

Landmarks

  • In Umeda
  • LUCUA Osaka - 10 min walk
  • Festival Hall - 11 min walk
  • Hankyu Umeda Main Store - 11 min walk
  • Umeda Sky Building - 14 min walk
  • Grand Front Osaka Mall - 14 min walk
  • Osaka International Convention Center - 16 min walk
  • NU Chayamachi - 19 min walk
  • Umeda Arts Theater - 22 min walk
  • Orix Theater - 31 min walk
  • Amerikamura - 37 min walk

Getting around

  • Kansai Intl. Airport (KIX) - 39 min drive
  • Itami Airport (ITM) - 9 min drive
  • Kobe Airport (UKB) - 26 min drive
  • Kitashinchi Station - 6 min walk
  • Shin-Fukushima Station - 8 min walk
  • Watanabebashi Station - 11 min walk
  • Nishi-Umieda Station - 5 min walk
  • Umeda Station (Hanshin) - 8 min walk
  • Fukushima Station - 9 min walk
map
See on map
2-5-25 Umeda, Kita, Osaka, 530-0001, Osaka, Japan

At a glance

Hotel size

  • This hotel has 291 rooms
  • This hotel is arranged over 37 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Up to 12 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite self parking (JPY 2100 per night)
  • Onsite valet parking (JPY 5400 per day)
  • Wheelchair-accessible parking on site
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • Full breakfast daily (surcharge)
  • 4 restaurants
  • Bar/lounge
  • Coffee shop/café
  • 24-hour room service

Things to do

  • Number of indoor pools - 1
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Fitness facilities
  • Number of spa tubs - 1
  • Steam room
  • Sauna

Working away

  • 24-hour business center
  • Business center
  • Conference space
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
  • Fireplace in lobby

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Visual alarms in hallways
  • Portable bathtub seat
  • Lowered locks/deadbolt
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Bathroom emergency pull cord

Languages Spoken

  • Chinese
  • English
  • French
  • German
  • Italian
  • Japanese
  • Korean
  • Spanish
  • Vietnamese

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Turndown service
  • Frette Italian sheets

Things to enjoy

  • In-room massage available

Freshen up

  • Private bathroom
  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • 55-inch plasma TV
  • Cable TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Ritz-Carlton Spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Dining

La Baie - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Reservations are required.

Xiang Tao - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Hanagatami - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Reservations are required. Open daily.

Splendido - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

The Bar - Onsite bar. Open daily.

Fees & policies

Mandatory feesPay at property

You'll be asked to pay the following charges at check-in or check-out:

  • A city tax may be collected at the property, effective January 1, 2017. The city tax ranges from JPY 100-300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Full breakfast is offered for an extra charge of JPY 5047 for adults and JPY 2517 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra bedsPay at property

  • Rollaway beds are available for JPY 12650.0 per day

ParkingPay at property

  • Self parking costs JPY 2100 per night
  • Valet parking costs JPY 5400 per day

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards and cash.

Also known as

  • Osaka Ritz-Carlton
  • The Ritz-Carlton, Osaka Hotel Osaka
  • Ritz-Carlton Hotel Osaka
  • Ritz-Carlton Osaka
  • Ritz-Carlton Osaka Hotel
  • Osaka Ritz Carlton
  • Ritz Osaka
  • Ritz-Carlton Osaka Hotel Osaka
  • The Ritz-Carlton, Osaka Hotel
  • The Ritz-Carlton, Osaka Osaka

*See fees & policies for additional details or extra charges

FAQs

  • Yes, The Ritz-Carlton, Osaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs JPY 2100 per night. Valet parking costs JPY 5400 per day.
  • Yes, there's an indoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
  • Yes, there are 4 onsite restaurants, featuring French cuisine. Nearby restaurants include Xex West (4-min walk), Matsuya (4-min walk), and オステリア・ダ・パオロ(Paolo) (4-min walk).
  • The Ritz-Carlton, Osaka has a spa and an indoor pool, as well as a 24-hour fitness center and a garden.
9,4.Exceptional.
  • 10,0.Exceptional

    Super high class of service standard

    Many thanks to all the staff at concierge for their extra miles service to help us reserve restaurants before our arrival. And many thanks to all the staff for their high standard of service and guidance on how to go to places of interest. We will come back to Ritz Carlton when we visiting Osaka again. Thank you

    Hoo Lee, 3 night family trip, Dec 9, 2019

    Verified Hotels.com guest review

  • 4,0.Fair

    A little bit for from big shipping centers . Two much price /room compared with everything

    4 night trip, Dec 9, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Outstanding service

    Its not my first stay at this wonderful hotel , everything about this hotel is perfect , their breakfast, their service, the rooms and the location as well.

    Ahamd, 3 night family trip, Dec 9, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    The Schitz-Carlton Osaka

    Because I had chosen the "Pay at the hotel" option when booking I expected to pay in local currency (Yen) when I checked out. Upon check-in I was asked to put down a credit card, I did not want to incur any charges on that card so I asked the girl checking us in if there would be a hold placed on the card; she assured me that there would be no hold on my credit card and that only any future charged amenities would be charged to that account at check out. This was a Lie, they put a hold on the full amount of my anticipated stay ($1,650) and did not remove the hold for another six days after I had checked out and paid my bill in full in cash. This caused me to incur a number of overdraft service charges due to unavailable funds and considerable inconvenience in necessary explanations. When I told them about this they just blew it off as a "teachable moment." In the future I will avoid having their employee incompetence become my accounting nightmare by booking with their competitor. The Imperial Hotel Osaka is a little out of the way, but they really care about their customers.

    JOHN, 3 night business trip, Dec 1, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great place!

    Amazing property. Great service and good location to train station. Love the old school feel!

    Frank, 4 night trip, Dec 1, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Best luxury hotel!!

    Paulo, 1 night trip, Oct 19, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excellent hotel with good location

    Excellent hotel. Had a really enjoyable stay. Staff were friendly and welcoming and very good location too.

    6 night family trip, Oct 17, 2019

    Verified Hotels.com guest review

  • 2,0.Poor

    Lacing Atmosphere and Overpriced

    Pricing of food and drink in this hotel can only be described as predatory. It has an old fashioned, confusing and fusty layout. The bars are deadly boring with a crushing dull atmosphere. For a 5 star hotel, the breakfast service is an absolute disgrace with long queues for food, a cheap cafeteria ambience and, given the room and breakfast rates, should be enlarged and overhauled in the immediate future. Based on ou experience in Osaka, I would be very hesitant about staying in any Ritz Carlton Hotel again.

    David, 2 night family trip, Oct 13, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Friendly Staff to help you get around throughout the check-in and check-out process. Great location to get around Osaka.

    Kong, 1 night romance trip, Oct 10, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The level of service at this hotel is insane. I’m not sure if it’s a Ritz-Carlton thing or a Japan thing or both, but I have never had such impeccable service at any hot

    3 night trip, Oct 10, 2019

    Verified Expedia guest review

See all 255 reviews