Auténtico Hotel

Photo gallery for Auténtico Hotel

Primary image
Outdoor pool, open 6 AM to 9 PM, free cabanas
Terrace/patio
Terrace/patio
In-room safe, individually decorated, desk, laptop workspace

Overview of Auténtico Hotel

Auténtico Hotel

3.0 star property
3-star hotel with outdoor pool, near National Stadium of Costa Rica

8,2/10 Very good

553 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Non-smoking
  • Air conditioning
Map
Ave 5 and 7, Calle 40, Sabana Norte, San José, San Jose, 0
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Room service
  • Conference center
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Garden
  • Front desk safe
For families
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays
  • Hand sanitiser provided

Choose dates to view prices

About this area

What's nearby

  • Heart of San José
  • National Stadium of Costa Rica - 15 min walk
  • Sabana Park - 2 min drive
  • Multiplaza Mall Escazu - 13 min drive
  • Ojo de Agua Spa Park - 22 min drive

Getting around

  • San Jose (SYQ-Tobias Bolanos Intl.) - 17 min drive
  • Juan Santamaria Intl. Airport (SJO) - 24 min drive
  • San Jose Contraloria Station - 13 min walk
  • San Jose Cemetery Station - 20 min walk
  • San Jose Sabana Station - 24 min walk
  • Airport shuttle (surcharge)

About this property

Auténtico Hotel

Auténtico Hotel is just 3.7 mi (5.9 km) from the airport and offers a shuttle (available 24 hours) for CRC 17700 per person one-way. Guests can take a dip in the outdoor pool or grab a bite to eat at Mastico, which serves breakfast, lunch, and dinner. Other highlights include a bar/lounge, a terrace, and a garden. Fellow travelers say good things about the helpful staff and breakfast.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 81 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Transfers

  • Airport shuttle on request (available 24 hours)*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Ecotours nearby
  • Golfing nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Free pool cabanas

Facilities

  • 1 building/tower
  • Built in 1985
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Grab bar near toilet

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 32-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Mastico - Overlooking the pool and garden, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of CRC 6000 for adults and CRC 6000 for children (approximately)
  • Airport shuttle service is offered for an extra charge of CRC 17700 per person (one-way)
  • Safes in guestrooms can be used for an extra charge

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Shuttle services

Pool, spa, & gym (if applicable)

  • Pool access available from 6 AM to 9 PM

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Policies

Only registered guests are allowed in the guestrooms.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

Also known as

Auténtico Hotel
Auténtico Hotel San Jose
Auténtico San Jose
Autentico Hotel Costa Rica/San Jose
Auténtico Hotel Hotel
Auténtico Hotel San José
Auténtico Hotel Hotel San José

Frequently asked questions

Does Auténtico Hotel offer free cancellation for a full refund?
Yes, Auténtico Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Auténtico Hotel?
As of 16 August 2022, prices found for a 1-night stay for 2 adults at Auténtico Hotel on 22 August 2022 start from R1 260, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Auténtico Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Auténtico Hotel?
Yes, there's an outdoor pool. Guests have pool access from 6 AM to 9 PM.
Are pets allowed at Auténtico Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Auténtico Hotel?
Yes, there's free self parking. Parking spots may be limited.
Is airport shuttle service offered by Auténtico Hotel?
Yes, an airport shuttle is available. The charge is CRC 17700 per person one-way.
What are the check-in and check-out times at Auténtico Hotel?
You can check in from 2:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
What is there to do at Auténtico Hotel and nearby?
Auténtico Hotel has an outdoor pool and a picnic area, as well as a garden.
Are there restaurants at or near Auténtico Hotel?
Yes, Mastico offers garden views. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change). Nearby restaurants include Las Mañanitas (3-min walk), Central Pub (4-min walk), and Moksha Indian Restaurant (5-min walk).
What's the area around Auténtico Hotel like?
Auténtico Hotel is in the heart of San José, a short 6-minute walk from Sabana Park and 15 minutes' walk from National Stadium of Costa Rica. Travelers say this hotel is in a good location.

Overall score and ratings

8,2

Very good

8,6/10

Cleanliness

8,6/10

Staff & service

8,7/10

Amenities

8,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

4/10 Fair

No rooms were available when I arrived. Was sent to another hotel with no pool, or restaurant that they had booked, only thing they offered was a shuttle to get me there.
1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Petrus, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emilio, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

M, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

AMAZING Staff!
This is really a solid hotel for the price. The staff is what stands out the most...they were great during my stay. Restaurant staff had a super positive attitude and were very friendly. The reception was very friendly and helpful. They are really what made the experience positive. It is a little bit noisy, and you can hear suitcases and luggage being hauled up and down the hallways. Other than that, it was great. The bed was comfortable, the AC worked, room was clean, etc. I would easily stay here again.
Bryson, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Nice place away from the congestion
Nice place with very helpfull staff,good resaurant and a quieter area but close to main roads with secure parking. I have been staying here for many years.
William, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Had a great stay here. Quiet and clean. Hot water and AC and super friendly staff! The pool was nice and the breakfast was delicious.
Devin, 4-night trip
Verified Expedia guest review

8/10 Very good

Thein, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Kay, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Cristina, 9-night trip
Verified Expedia guest review