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1 room, 2 adults

The Park Lane Hong Kong, a Pullman Hotel

5-star5 stars
Great for families

Good to know

  • In-room childcare (surcharge)
  • Dry cleaning/laundry service
  • Elevator
  • Free WiFi
310 Gloucester Road, Causeway Bay, Hong Kong, Hong Kong SAR

Luxury hotel with 3 restaurants, connected to a shopping center, near Times Square Shopping Mall
  • Free WiFi
  • Great for families

    Good to know

    • In-room childcare (surcharge)
    • Dry cleaning/laundry service
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • The service was excellent however the room is very humid even the air conditioner was on.…May 6, 2021
  • Pleasant and helpful staff. Got upgraded.Apr 7, 2021

The Park Lane Hong Kong, a Pullman Hotel

from ZAR 2,021
  • Deluxe Room, 1 Queen Bed, City View
  • Deluxe Room, 2 Twin Beds, City View
  • Family Room, 2 Queen Beds, City View
  • Deluxe Room, 1 Queen Bed, View (Premium)
  • Family Room, 2 Queen Beds, View (Premium)
  • Superior Room, 2 Twin Beds, City View
  • Deluxe Room, 2 Twin Beds, View (Premium)
  • Suite, 1 King Bed, Business Lounge Access, Harbor View (Park Lane)
  • Deluxe Room, 1 Queen Bed, Business Lounge Access, City View (Executive, High Floor)
  • Deluxe Room, 1 Queen Bed, Business Lounge Access, View (Premium)
  • Superior Room, 1 Queen Bed, City View
  • Premium Room, 1 Queen Bed, Harbor View (Pullman, Top Floor)
  • Family Room, Multiple Beds, View

What’s around The Park Lane Hong Kong, a Pullman Hotel

Landmarks

  • In Causeway Bay
  • Hong Kong Convention and Exhibition Centre - 24 min walk
  • Times Square Shopping Mall - 9 min walk
  • The Peak Tram - 40 min walk
  • Hong Kong Sanatorium & Hospital - 23 min walk
  • Lan Kwai Fong - 2.4 mi / 3.8 km
  • Ocean Park - 3.7 mi / 5.9 km
  • Stanley Market - 7.9 mi / 12.7 km

Getting around

  • Hong Kong International Airport (HKG) - 42 min drive
  • Hong Kong Causeway Bay Station - 5 min walk
  • Hong Kong Fortress Hill Station - 17 min walk
  • Hong Kong Wan Chai Station - 19 min walk
  • Hong Kong Tin Hau Station - 9 min walk
  • Airport shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 818 rooms
  • This hotel is arranged over 28 floors

Arriving/leaving

  • Check-in time 2 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite valet parking (HKD 500 per day)

  • Onsite parking limited

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?
  • In-room childcare (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
Things to do
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Fitness facilities
Working away
  • Business center
  • Number of meeting rooms - 15
  • Conference space
  • Conference space size (feet) - 10764
  • Conference space size (meters) - 1000
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1974
  • Elevator
  • ATM/banking
  • Rooftop terrace
  • Garden
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)
Sleep well
  • Pillow menu
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Be entertained
  • 40-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

PLAYT - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

SKYE Restaurant - This fine-dining restaurant specializes in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

Ebb & Flow - Overlooking the garden, this café specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

The Park Lane Hong Kong, a Pullman Hotel’s small print

Also known as

  • Hong Kong Park Lane
  • The Park Lane Hong Kong, a Pullman Hotel Hotel
  • The Park Lane Hong Kong, a Pullman Hotel Hong Kong
  • The Park Lane Hong Kong, a Pullman Hotel Hotel Hong Kong
  • Park Lane Hong Kong
  • Park Lane Hong Kong Hotel
  • Park Lane Hong Kong Pullman Hotel
  • Park Lane Pullman Hotel
  • Park Lane Hong Kong Pullman
  • Park Lane Pullman
  • Park Lane Hotel Hong Kong
  • The Park Lane Hong Kong, a Pullman Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Valet parking costs HKD 500 per day

Buffet breakfast is offered for an extra charge of HKD 284 for adults and HKD 152 for children (approximately)

Airport shuttle service is offered for an extra charge of HKD 150 per person (one way)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Park Lane Hong Kong, a Pullman Hotel

  • Does The Park Lane Hong Kong, a Pullman Hotel offer free cancellation for a full refund?
    Yes, The Park Lane Hong Kong, a Pullman Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at The Park Lane Hong Kong, a Pullman Hotel?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Park Lane Hong Kong, a Pullman Hotel?
    Yes. Valet parking costs HKD 500 per day. Parking spots may be limited.
  • Are pets allowed at The Park Lane Hong Kong, a Pullman Hotel?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at The Park Lane Hong Kong, a Pullman Hotel?
    You can check in from 2 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-out are available.
  • Are there restaurants at or near The Park Lane Hong Kong, a Pullman Hotel?
    Yes, there are 3 onsite restaurants, featuring international cuisine and garden views. Nearby restaurants include Minh & Kok (3-min walk), Le Marron (4-min walk), and Din Tai Fung (4-min walk).
  • Is airport shuttle service offered by The Park Lane Hong Kong, a Pullman Hotel?
    Yes, an airport shuttle is available. The charge is HKD 150 per person one way.
  • What is there to do at The Park Lane Hong Kong, a Pullman Hotel and nearby?
    The Park Lane Hong Kong, a Pullman Hotel has 2 bars and a 24-hour health club, as well as a sauna and a garden.

Recent reviews

Very good 8,2 From 320 reviews

Very good 8,0
Nice staying
Nice service and friendly staff
Man Ling Lorraine, hk1 night trip
Exceptional 10,0
Great value and excellent service
Friendly and excellent service from reception, house keeping and wake up call service.
hk1 night trip
Exceptional 10,0
The whole stay was comfortable, in terms of room setting, size, equipment and furniture etc. staff was courteous and helpful
Hak Lee Grace, hk1 night family trip
Good 6,0
Christmas eve stay
I have paid for a multiple views room and expected that but there's only building to buildings view ? I'm not sure how to allocate room as multiple Which i have asked the staff when i checked in to confirm if the room is what i paid for. Also cannot find room service food menu at all, basically everything would need to call and ask room keeper to transfer ? No glasses, opener, mini bar stuff etc Overall room is clean and in good condition.
Jessica, hk1 night trip
Good 6,0
Mini-Bar
No mini-bar service
hk1 night trip
Poor 2,0
Hotel arranged as the list of hotels accepting reservations by inbound travelers from specified places under the Prevention and Control of Disease by Government on 25/7. We contacted the hotel but cannot cancel or postpone the two nights reservation, according to the safety issue, we can only reject to stay.
hk2 night family trip
Exceptional 10,0
Great and relaxing stay. The staff made sure we had a really pleasant time and they went out of their way to make us feel special and valued. Best location in Causeway Bay especially if for shopping and dining.
Marilou, hk4 night family trip
Exceptional 10,0
The location was easy to get around the area, staff was helpful
TK, gb7 night family trip
Good 6,0
Have booked ocean view room, but the room they gave me first was a town view room, in spite the hotel has very little guests.
Shintaro, us2 night business trip
Poor 2,0
Rude, racist and aggressive people. Not helpful would never consider Going back
Tips, hk1 night business trip

The Park Lane Hong Kong, a Pullman Hotel