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The Lucerne Hotel Accommodation & Rooms

4 stars
201 W 79th StNew YorkNY10024United States of America
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Excellent4.4 / 5
Location
Great location
WiFi
Good internet service
Service
Fantastic service
Bar and Beverages
Standard bar
1346See all 1,346 Hotels.com reviews
From 2,167 reviewsTripAdvisor Traveller Rating

The Lucerne Hotel Accommodation & Rooms

from ZAR 2,948
  • Superior Room, 1 King Bed, Non Smoking
  • Standard Room
  • Superior Room, 1 Queen Bed, Non Smoking
  • Superior Suite, 2 Queen Beds, Non Smoking
  • Superior Double Room, 2 Double Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 196 rooms
  • This hotel is arranged over 13 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Hotel Lucerne
  • Lucerne Hotel
  • Lucerne Hotel New York
  • Lucerne New York
  • Lucerne Hotel New York City

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 45 per day

Valet parking costs USD 55 per day

Breakfast costs between USD 3.5 and USD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Health club
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1904
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

The Lucerne Hotel Accommodation & Rooms’s small print

Also known as

  • Hotel Lucerne
  • Lucerne Hotel
  • Lucerne Hotel New York
  • Lucerne New York
  • Lucerne Hotel New York City

Policies

Only registered guests are allowed in the guestrooms.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Self parking costs USD 45 per day

Valet parking costs USD 55 per day

Breakfast costs between USD 3.5 and USD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.4 /5 from 1346 reviews

The Lucerne Hotel Accommodation & Rooms
Outstanding5.0 / 5
First trip to New York!
We were pleased with the hotel and the staff. Our first time in New York. The room was a little small, but very clean and beautiful. Staff were exceptional.
3 night family trip
The Lucerne Hotel Accommodation & Rooms
Fair2.0 / 5
Terrible Service Good Location
Terrible service. Asked front desk for an umbrella when it was pouring and were told they did not have a single one to spare in the entire hotel. DIRTY towels were placed back as though they were clean. Found makeup stains from used towel on towels that were folded up and supposed to be new. Bed was unmade until 5 pm when we returned to the room. Doormen were grumpy and surly. Location is good but service is terrible.
8 night family trip
The Lucerne Hotel Accommodation & Rooms
Outstanding5.0 / 5
Favorite hotel in UWS
We'd never stayed here until now though we love the restaurant that's downstairs (Nice Matin -- such a fun place for mimosa brunch after amorning at the AMNH). Hotel is well-priced, super clean & exactly where we needed it to be for family visit. Will stay again soon!
1 night family trip
The Lucerne Hotel Accommodation & Rooms
Outstanding5.0 / 5
Great staff. Attentive & friendly.
5 night romance trip
The Lucerne Hotel Accommodation & Rooms
Outstanding5.0 / 5
Lovely Hotel Neighborhood under Construction
The hotel was wonderful. We booked a queen suite with a separate sitting area. It had microwave, small refrigerator and coffee maker. Very clean and orderly. We arrived in the city early as we wanted to spend the day at the Museum of Natural History, a short walk from the hotel. The room was not ready upon the early 12:30 arrival but we were allowed to check in and avoid the check in process later. Hotel check in time is not until 4:00. So we were "checked in" and I assumed we would have the first "best" available suite. After a full day at the museum we arrived back at the hotel around 4:30 and they were "just finishing up the room". Nice room, all we had asked for, however at 7:00am Monday morning I was awoken by a flurry of construction right below my window. I believe one of 2 things should have happened to make my stay more acceptable: 1) the desk should have alerted me to the fact the only room available was on top of a construction site and offer me a substantial discount or offer a refund. 2) I find it hard to believe there wasn't a room available on the Amsterdam side away from the construction that should have been ours since we did arrive so early. I fully understand the management cannot control construction sites around it, but please understand "your inconvenience" should not be passed on to your guests without proper notice. You know there is construction, your guests do not until it is too late.
1 night family trip

See all reviews

The Lucerne Hotel Accommodation & Rooms

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