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1 room, 2 adults

The Lucerne Hotel

4-star4 stars
201 W 79th St, New York, NY, 10024, United States of America

4-star hotel with restaurant, near Beacon Theater
  • Free WiFi
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
Location
Great location
Service
Fantastic service
Food
Delicious food
Amenities
Amenities are not the best

The Lucerne Hotel

from ZAR 1,688
  • Superior Double Room, 2 Double Beds, Non Smoking
  • Superior Room, 1 Queen Bed, Non Smoking
  • Superior Suite, 2 Queen Beds, Non Smoking
  • Superior Room, 1 King Bed, Non Smoking

What’s around The Lucerne Hotel

Landmarks

  • In Upper West Side
  • Beacon Theater - 6 min walk
  • Central Park - 8 min walk
  • American Museum of Natural History - 11 min walk
  • Lincoln Center - 16 min walk
  • Metropolitan Opera House - 17 min walk
  • Columbus Circle - 23 min walk
  • Metropolitan Museum of Art - 23 min walk

Getting around

  • New York, NY (LGA-LaGuardia) - 25 min drive
  • New York, NY (JFK-John F. Kennedy Intl.) - 41 min drive
  • Newark, NJ (EWR-Liberty Intl.) - 32 min drive
  • Teterboro, NJ (TEB) - 16 min drive
  • Caldwell, NJ (CDW-Essex County) - 29 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • New York Harlem 125th St. Station - 5 min drive
  • New York Penn Station - 5 min drive
  • New York Grand Central Terminal Station - 5 min drive
  • 79 St. Station - 2 min walk
  • 81 St. - Museum of Natural History Station - 8 min walk
  • 72nd St. Station (Broadway) - 8 min walk

At a glance

Key facts

Hotel size

  • This hotel has 202 rooms
  • This hotel is arranged over 13 floors

Check-in and check-out

  • Check-in time starts at 4 PM
  • Check-out time is noon
  • Express check-in/out

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Health club
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1904
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Assistive listening devices available
Languages Spoken
  • Chinese
  • English
  • French
  • Hebrew
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe

The Lucerne Hotel’s small print

Also known as

  • Hotel Lucerne
  • Lucerne Hotel
  • Lucerne Hotel New York
  • Lucerne New York
  • Lucerne Hotel New York City
  • The Lucerne Hotel Hotel
  • The Lucerne Hotel New York
  • The Lucerne Hotel Hotel New York

Policies

Only registered guests are allowed in the guestrooms.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • Resort fee: USD 22.95 per accommodation, per night

Resort fee inclusions:

  • Fitness center access
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Faxes
  • Concierge/valet service
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Valet parking costs USD 55 per day

Breakfast costs between USD 3.5 and USD 20 per person (approximately)

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

Recent reviews

Fabulous 8,8 From 1 668 reviews

Fair 4,0
A mistake was made in the booking and they refused to switch us to the appropriate night. Only wanted to charge us for an additional night as well as the mistaken night. Totally lost our Payment. No customer service attempted.
Robert, us1 night trip
Exceptional 10,0
Nice UWS hotel
The Lucerne was lovely. We were greeted with a complimentary glass of wine. Our suite was perfect for our family of 2 adults and a teenager.
Ellen, us1 night family trip
Poor 2,0
Loyal Customers Are Not Valued by The Lucerne
I have been staying at The Lucerne for one to five nights a year for at least the past seven years. I never minded that it was out of the way, in a sleepy part of the city that never sleeps. I recommended it to friends and came to know the bellmen after seeing them year after year. It was a place very close to my heart after so many years of happy memories there with my family. Sadly, loyalty is not always mutual. I made a reservation to stay on Sunday, 15 December 2019 and then realized that I would have to reschedule for the following week. After so many years as a loyal customer, I was a few hours late in changing my reservation and requested that they accommodate me. I did not even receive the courtesy of a response for 36 hours! Then I was shocked to learn that The Lucerne plans to charge me for the stay, even though I never used the room. They may be within their rights to do so, but this pettiness on their part speaks volumes about how their customer service has plummeted. Clearly they do not value their most loyal customers. The night I needed to reschedule was one of their value nights, so the amount of money in dispute is not the sticking point. It is the fact that they could not extend me the smallest courtesy. Hotels.com tried to intervene on my bahalf, but was ineffective, even though I am a Gold Member. It is all very disconcerting, to know how little my business is appreciated.
Michelle, us1 night family trip
Very good 8,0
Great location and comfortable hotel
Lovely older property with great attached restaurant. I would definitely recommend this property, but feel compelled to add that attention to service details is somewhat lax: Had to request that bed linens be refreshed; Last evening there was only one bath towel, no bath mat...phoned and two bath towels were delivered (standard would have been four) A wine reception from 4-5pm each evening...literally, just wine and on Friday evening the closed at 4:40 because they "ran out of wine"...seems with a restaurant and stores near by management could have seen this coming. When I stated my disapproval I was told that when the delivery arrived (it was late, a bottle would be sent to my room). A bottle arrived at 9:50pm that evening. Left with the impression that management is focused on cost control, to the extent they would step over a dollar to save a penny.
Suzanne, us3 night trip
Very good 8,0
Fab place
Perfect base for our stay. We enjoy walking and walked everywhere from here, except ground zero.Not right in the mayhem but close enough to walk to places. Restaurant and bar are fantastic
Sharon, gb4 night trip

The Lucerne Hotel

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