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All properties in Matthews, North Carolina, United States of America

Hampton Inn by Hilton Charlotte/Matthews

3-star Matthews hotel with outdoor pool

  • Free WiFi and free parking
From
ZAR 1,580

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9615 Independence Pointe Pkwy, Matthews, 28105, NC, United States of America
7,6.Good.
  • It was relaxing to refresh.. a time to recoup and recharge

    Jul 2, 2021

  • The main concern I had was the condition and smell of the bathroom. There was a general…

    Jun 27, 2021

See all 222 reviews

Official standards

This property advises that it adheres to CleanStay (Hilton) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Dining options
Safe
Easy parking
Quiet
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 91 smoke-free guestrooms
  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Fitness center
  • 24-hour business center

For families

  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Free toiletries
  • Daily housekeeping
  • Laundry facilities

What’s around

  • Matthews Community Center - 33 min walk
  • Bojangles' Coliseum - 7.5 mi / 12.1 km
  • Ovens Auditorium - 7.7 mi / 12.4 km
  • Pebble Creek Golf Course - 6.1 mi / 9.8 km
  • North Carolina Korean War Veterans Memorial - 7.1 mi / 11.4 km
  • The Park Expo & Conference Center - 8 mi / 12.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Two Doubles Refrigerator Microwave Non-Smoking
  • One King Bed, Non-Smoking
  • One King Bed, Non-Smoking, Accessible
  • Room, 1 King Bed, Accessible, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking
  • Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed
  • Room, 1 King Bed

Location

9615 Independence Pointe Pkwy, Matthews, 28105, NC, United States of America
  • Matthews Community Center - 33 min walk
  • Bojangles' Coliseum - 7.5 mi / 12.1 km
  • Ovens Auditorium - 7.7 mi / 12.4 km

What’s around

Landmarks

  • Matthews Community Center - 33 min walk
  • Bojangles' Coliseum - 7.5 mi / 12.1 km
  • Ovens Auditorium - 7.7 mi / 12.4 km
  • Pebble Creek Golf Course - 6.1 mi / 9.8 km
  • North Carolina Korean War Veterans Memorial - 7.1 mi / 11.4 km
  • The Park Expo & Conference Center - 8 mi / 12.9 km
  • Promenade on Providence - 8.6 mi / 13.9 km
  • The Light Factory - 8.7 mi / 14.1 km
  • Mint Museum Randolph - 8.9 mi / 14.3 km
  • Charlotte Museum of History - 9 mi / 14.5 km
  • N.C.Korean War Memorial - 9.2 mi / 14.8 km

Getting around

  • Charlotte-Douglas International Airport (CLT) - 24 min drive
  • Concord, NC (USA-Concord Regional) - 30 min drive
  • Charlotte Station - 15 min drive

At a glance

Hotel size

  • This hotel has 91 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • To-go breakfast daily (surcharge)
  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • Outdoor pool
  • Fitness facilities

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1120
  • Conference space size (meters) - 104

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1995
  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Lever door handles

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Blackout drapes/curtains

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Pay movies
  • Cable TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Small print

Also known as

  • Hampton Inn by Hilton Charlotte/Matthews Hotel
  • Hampton Inn Hilton Charlotte Matthews
  • Hampton Inn Hilton Charlotte
  • Hampton Inn by Hilton Charlotte/Matthews Hotel Matthews
  • Hampton Inn Charlotte/Matthews Hotel
  • Hampton Inn Charlotte/Matthews Hotel Matthews
  • Hampton Inn Charlotte/Matthews Matthews
  • Hampton Inn Charlotte / Matthews Hotel Matthews
  • Hampton Inn Matthews
  • Matthews Hampton Inn
  • Hampton Inn Hilton Charlotte Matthews Hotel
  • Hampton Inn by Hilton Charlotte/Matthews Matthews

Optional extras

Pets are allowed for an extra charge of USD 35.00 per accommodation, per stay

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from May to September.

Pool access available from 10:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Hampton Inn by Hilton Charlotte/Matthews does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's a seasonal outdoor pool. Guests have pool access from 10:00 AM to 10:00 PM.
  • Yes, cats and dogs are welcome. There's a charge of USD 35.00 per accommodation, per stay. Service animals are exempt from fees.
  • You can check in from 3:00 PM - midnight. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Outback Steakhouse (5-min walk), Cracker Barrel Old Country Store (6-min walk), and LongHorn Steakhouse (9-min walk).
  • Hampton Inn by Hilton Charlotte/Matthews has an outdoor pool and a fitness center.
7,6.Good.
  • 8,0.Very good

    Good place and price in Matthews.

    Everything was great except check in. The place was spotless inside. Grounds and pool weren’t up to par but they don’t have much to work with at the property. Room was so clean and comfortable. Breakfast was great even if still limited. Everyone was very kind aside from our check in but they may have been having a bad moment.

    1 night trip with friends, Jun 10, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    A/C needs replacing in room 304

    The room air conditioner sounded like a run away freight train, no chance getting any sleep with the A/C on and operating. Other than the A/C, the room was good

    Donald, 2 night family trip, Apr 26, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Was not impressed

    The AC was not working, beds were stiff as a board and pillows were flat as a board. In the past this has been a go to for family coming to town. However, we will look for another hotel close by the next time around.

    Tim, 1 night family trip, Apr 24, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Just a nice relaxing hotel

    1 night family trip, Apr 5, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    No complaints.

    James, 1 night trip, Apr 4, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excellent clean and friendly

    sheavoun, 1 night family trip, Mar 30, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    The customer service at check in was so good. The guy name Rob was so friendly. The room was very clean.

    1 night family trip, Mar 27, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Good

    All good except the mattress left quite a bit to be desired.

    Matthew, 1 night trip, Mar 26, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Good pet policy and charge. Rooms comfortable and staff efficient. However, those mini-toilets that are 10" from the floor are a challenge to those of us with arthritic knees. Also the "bedspreads" felt more like drapes than bedcovers and slipped around a lot. Other than that we had a lovely stay.

    3 night romance trip, Mar 25, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Close to highways but you heard constant traffic noise

    8 night family trip, Mar 20, 2021

    Verified Expedia guest review

See all 222 reviews