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All properties in Santiago, Santiago Metropolitan Region, Chile

Ugo Hotel

4-star hotel with restaurant, connected to a shopping center, near Costanera Center

  • Free WiFi and free parking
From
ZAR 950

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  • Porch
  • Porch
  • Outdoor Pool
  • Outdoor Pool
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Holanda 307, Santiago, Chile
9,8.Exceptional.
  • Great service, great location, parking was easy, got a higher floor as requested but the…

    Feb 11, 2021

  • Great location, near to Costanera Center, and Tobalaba metro station. Breakfast is very…

    Mar 5, 2020

See all 27 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours Gap period enforced between guest stays -
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 196 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Fitness center

For families

  • Children's pool
  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace

What’s around

  • Costanera Center - 7 min walk
  • San Cristobal Hill - 2.9 mi / 4.7 km
  • Plaza de Armas - 3.5 mi / 5.7 km
  • Santiago Town Square - 3.6 mi / 5.8 km
  • National Stadium - 3.6 mi / 5.9 km
  • Palacio de la Moneda - 4 mi / 6.5 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard King Room
  • Standard Twin Room
  • Junior Suite King Room
  • Junior Suite Handicap

What’s around

Landmarks

  • Costanera Center - 7 min walk
  • San Cristobal Hill - 2.9 mi / 4.7 km
  • Plaza de Armas - 3.5 mi / 5.7 km
  • Santiago Town Square - 3.6 mi / 5.8 km
  • National Stadium - 3.6 mi / 5.9 km
  • Palacio de la Moneda - 4 mi / 6.5 km
  • Plaza de la Constitucion - 4.1 mi / 6.7 km
  • Estadio Monumental David Arellano - 6.1 mi / 9.9 km
  • O'Higgins Park - 8.4 mi / 13.5 km
  • Cajon del Maipo - 12.1 mi / 19.5 km

Getting around

  • Arturo Merino Benitez Airport (SCL) - 28 min drive
  • Santiago Central Station - 25 min drive
  • Tobalaba Station - 8 min walk
  • Los Leones Station - 10 min walk
  • Pedro de Valdivia Station - 14 min walk
  • Airport shuttle (surcharge)
map
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Holanda 307, Santiago, Chile

At a glance

Hotel size

  • This hotel has 196 rooms

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Onsite parking available only on request
  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Free reception
  • Coffee/tea in a common area
  • Water dispenser

Things to do

  • Outdoor seasonal pool
  • Children's pool
  • Fitness facilities

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference center

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Multilingual staff

Facilities

  • Elevator
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Minibar

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Premium bedding

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 49-inch flat-screen TV
  • Cable TV channels

Stay connected

  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Bar-Emporio - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered.

Small print

Also known as

  • Ugo Hotel Hotel
  • Ugo Hotel Santiago
  • Ugo Hotel Hotel Santiago

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Buffet breakfast is offered for an extra charge of USD 10 per person (approximately)

Airport shuttle service is offered for an extra charge of USD 40 per vehicle (one-way)

Airport shuttle service for children up to age 18 costs USD 40 (one-way)

Policies

Only registered guests are allowed in the guestrooms.

The seasonal pool is open from October to March.

Pool access available from 10:00 AM to 8:00 PM.

Guests under 16 years old are not allowed in the swimming pool or fitness facility.

Parking height restrictions apply.

Guests must contact this property in advance to reserve rollaway/extra beds, sofa beds, and onsite parking.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • The national sales tax (19%) may be charged upon check-out to residents of Chile regardless of length of stay, and to non-residents staying in the country for 60 consecutive days or more. To qualify for a tax exemption, travelers must pay for their stay in foreign currency (not in Chilean pesos) and present a valid passport along with the migration card they received upon arrival in the country at check-in. Furthermore, the tax may apply per room when the room is shared by a taxable and a nontaxable guest.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Ugo Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 10:00 AM to 8:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 1:00 PM - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
  • Yes, Bar-Emporio offers alfresco dining and garden views. Nearby restaurants include Beppo Café (3-min walk), Intiwasi Hotel (5-min walk), and Black Rock Pub (5-min walk).
  • Yes, an airport shuttle is available. The charge is USD 40 per vehicle one-way.
  • Ugo Hotel has a seasonal outdoor pool and a fitness center, as well as a garden.
9,8.Exceptional.
  • 10,0.Exceptional

    I recommend this hotel 100%, excellent services, nice people, great breakfast, amenities and amazing customer care.

    Mimi, 10 night trip, Jan 29, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    La calidad humana de su personal, sus instalaciones, su desayuno y la higiene cien pintos

    8 night family trip, Dec 27, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Excelente

    Hotel excelente. Localização perfeta. Quarto amplo e muito bem equipado. Staff cordial e simpático.

    Airton Cleber, 3 night trip with friends, Dec 27, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Bien en todo ámbito

    Matias Alejandro Carriel, 1 night trip, Nov 26, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excelente

    Excelente atención de todos sus trabajadores y desayuno perfecto. Comodidad increíble. Volvería siempre

    Angel, 1 night trip, Oct 23, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    xcelente

    Excelente Hotel, muy buena atención y buena ubicación

    felipe, 1 night trip, Aug 15, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    깨끗하고 좋음. 주변도 조용함

    2 night trip, Mar 16, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excelente primera visita

    Buena experiencia y una grata estadía. El hotel está nuevo y las habitaciones muy funcionales y cómodas (se duerme muy bien). Sin dudas lo recomiendo ya que la calidad está por sobre la media para este rango de hoteles. Una muy buena opción para Santiago.

    Mauricio, 2 night business trip, Mar 11, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Hôtel superbe

    Hôtel et chambre excellents, un bémol sur le bar qui n'est pas à la hauteur. Quartier à recommander pour la sécurité, la proximité du métro et du centre commercial

    1 night trip, Mar 1, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    muy recomendable

    Muy bueno en general Los chicos de recepción macanudos Todo nuevo El barrio residencia y Perfecto a pocas cuadras de costanera center donde está la vía de corredores y ciclistas que para Mi es muy importante Volvería sin dudarlo Gracias !!!

    Maria del Carmen, 2 night trip, Feb 29, 2020

    Verified Hotels.com guest review

See all 27 reviews