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Palacio de los Duques Gran Meliá - The Leading Hotels of the World

Luxury hotel with spa, near Royal Theatre

  • Free WiFi
From
ZAR 5,148

Image gallery

  • Rooftop Pool
  • Rooftop Pool
  • Outdoor Pool
  • Outdoor Pool
  • Rooftop Pool
Rooftop Pool. Image 1 of 109.
1 / 109Rooftop Pool
9,6.Exceptional.
  • Excellent location Exceptionally friendly staff. Nice outside courtyard

    Mar 5, 2020

  • Super central location, great property, Cava reception, can’t wait to stay here again!

    Feb 17, 2020

See all 224 reviews

Official standards

This property advises that it adheres to Stay Safe with Meli� (Meli�) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Dining options
Shopping
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 180 smoke-free guestrooms
  • Daily housekeeping
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Rooftop terrace
  • Breakfast available

For families

  • Babysitting or childcare (surcharge)
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Television
  • Free toiletries
  • Garden

What’s around

  • In Madrid Centro
  • Royal Palace of Madrid - 5 min walk
  • Royal Theatre - 2 min walk
  • Plaza de Oriente - 4 min walk
  • Sabatini Gardens - 8 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Classic Room
  • Premium Room
  • Family Room
  • Red Level, Deluxe Room
  • Red Level, Junior Suite
  • Red Level, Suite, 1 Bedroom
  • One Bedroom Master Suite Red Level
  • Penthouse Suite Red Level
  • Presidential Penthouse Suite Red Level
  • The Royal Suite
  • Supreme Room
  • Red Level, Junior Suite, Terrace
  • Deluxe Room (Red Level 2 adults+ 2 children)

Location

  • In Madrid Centro
  • Royal Palace of Madrid - 5 min walk
  • Royal Theatre - 2 min walk

What’s around

Landmarks

  • In Madrid Centro
  • Royal Palace of Madrid - 5 min walk
  • Royal Theatre - 2 min walk
  • Plaza de Oriente - 4 min walk
  • Sabatini Gardens - 8 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 29 min drive
  • Madrid Principe Pio Station - 16 min walk
  • Madrid Recoletos Station - 24 min walk
  • Calanas Station - 6 min drive
  • Opera Station - 3 min walk
  • Santo Domingo Station - 4 min walk
  • Callao Station - 4 min walk

At a glance

Hotel size

  • This hotel has 180 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Babysitting/childcare*

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Onsite valet parking (EUR 35 per day)
  • Offsite parking nearby (EUR 35 per night)

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service

Things to do

  • Outdoor seasonal pool
  • Pool sun loungers
  • 24-hour fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Pool umbrellas
  • Fitness facilities
  • Health club

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1851
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Library
  • Fireplace in lobby

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path to lift

Languages Spoken

  • Croatian
  • English
  • French
  • German
  • Italian
  • Norwegian
  • Portuguese
  • Spanish
  • Swedish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer

Be entertained

  • 49-inch LED TV
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Thai Room has 3 treatment rooms including rooms for couples. Services include Thai massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Dining

Dos Cielos Madrid - This restaurant specializes in local cuisine.

Corona Royal Gallery - This restaurant specializes in local cuisine. Guests can enjoy drinks at the bar.

Tea Corner - Onsite café.

Montmartre Restaurant - This restaurant specializes in regional cuisine.

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Leading Hotels of the World.

Small print

Also known as

  • Hotel Ambassador TRYP Madrid
  • Gran Melia Palacio los Duques Hotel Madrid
  • Gran Melia Palacio los Duques Hotel
  • Gran Melia Palacio los Duques Madrid
  • Gran Melia Palacio los Duques
  • Tryp Ambassador Hotel Madrid
  • Tryp Hotel Ambassador
  • Hotel Madrid Ambassador
  • Palacio de los Duques Gran Meliá
  • Gran Melia Palacio de los Duques Leading Hotels of the World
  • Gran Meliá Palacio de los Duques Leading Hotels of the World
  • Madrid Ambassador Hotel
  • Madrid TRYP Ambassador
  • TRYP Ambassador
  • TRYP Ambassador Hotel
  • TRYP Ambassador Madrid Hotel
  • TRYP Hotel Ambassador Madrid
  • TRYP Madrid Ambassador

Optional extras

Valet parking costs EUR 35 per day

Parking is available nearby and costs EUR 35 per night

Buffet breakfast is offered for an extra charge of EUR 35 per person (approximately)

Babysitting/childcare is available for an extra charge

Policies

Guests must contact this property in advance with their vehicle registration number to enter the car-restricted zone surrounding the hotel.

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

The seasonal pool is open from June to September.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of No between bookings.

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meli� (Meli�).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Palacio de los Duques Gran Meliá - The Leading Hotels of the World does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Valet parking costs EUR 35 per day.
  • Yes, there's a seasonal outdoor pool.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - anytime. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring local cuisine. Nearby restaurants include Café Varela (3-min walk), Asador de Aranda (3-min walk), and Mareas Vivas (3-min walk).
  • No, this hotel doesn't have a casino, but Casino Gran Via (10-min walk) and Casino de Madrid (13-min walk) are both nearby.
  • Have fun during the warmer months with activities nearby such as cycling. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Palacio de los Duques Gran Meliá - The Leading Hotels of the World also has a 24-hour fitness center and a garden.
9,6.Exceptional.
  • 10,0.Exceptional

    The service and the stuff, the Breakfast all of that and the buty of the hotel

    3 night family trip, Feb 12, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    The property is beautiful. The staff Excellent. Lovely place.

    3 night trip, Jan 29, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    ultrakind lepful staff exellent location very very good breakfast

    4 night family trip, Jan 23, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent location in the center of Madrid. Beautiful rooms with high ceilings and moldings, spacious and comfortable, quiet, with huge tapestry from Velazquez on the wall. It was great for a family of three. The breakfast is abundant and varied, included in the room price. The staff is extremely nice and helpful

    Maria, 5 night family trip, Jan 16, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Lovely Hotel!

    Very kind and helpful staff, great location, beautiful hotel!

    1 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    This is truly one of the most outstanding hotels in the world

    4 night family trip, Jan 1, 2020

    Verified Orbitz guest review

  • 10,0.Exceptional

    The hotel is close to Gran via and many restaurants. Is beautifully decorated. This was the hotel with the friendliest staff. We didn’t try the breakfast, too expensive when you can walk a few steps and have great coffee and a delicious breakfast for 6 euros per person. Madrid is a one day stay and then just run south to Andalucía, beautiful small towns with the quality of a large city.

    1 night family trip, Dec 30, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    super

    great

    Alexander, 1 night business trip, Dec 20, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Unbelievable stay, good rooms, comfort, great breakfast, but the best of all is the Staff! They are accommodating in every way. Polite, professionals, knowledgeable, and made the whole difference in actually enjoying Madrid!

    3 night family trip, Dec 16, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    First class service from all staff. Attentive and efficient. Excellent breakfast buffet included in the price.

    1 night family trip, Dec 5, 2019

    Verified Expedia guest review

See all 224 reviews