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Best Western Plus Indianapolis NW Hotel

Indianapolis hotel with indoor pool and 24-hour fitness

  • Free full breakfast, free WiFi, and free parking

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  • Terrace/Patio
  • Pool
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Terrace/Patio. Image 1 of 33.
1 / 33Terrace/Patio
7220 Woodland Drive, Indianapolis, 46278, IN, United States of America
7,8.Good.
  • Very nice hotel. Clean and comfortable. It was disappointing that the pool wasn’t in…

    Jul 27, 2021

  • It was a good stay but they need to do some update and work around the hotel!!!

    Jul 17, 2021

See all 594 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Convenient
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 121 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Heart of Indianapolis
  • SportZone - 36 min walk
  • Indianapolis Motor Speedway - 7.9 mi / 12.8 km
  • Butler University - 8.9 mi / 14.3 km
  • Traders Point Creamery - 3.8 mi / 6.2 km
  • Hopwood Cellars Winery - 5.6 mi / 9.1 km

Enter dates for 2 guests

Guests
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Location

7220 Woodland Drive, Indianapolis, 46278, IN, United States of America
  • Heart of Indianapolis
  • SportZone - 36 min walk
  • Indianapolis Motor Speedway - 7.9 mi / 12.8 km

What’s around

Landmarks

  • Heart of Indianapolis
  • SportZone - 36 min walk
  • Indianapolis Motor Speedway - 7.9 mi / 12.8 km
  • Butler University - 8.9 mi / 14.3 km
  • Traders Point Creamery - 3.8 mi / 6.2 km
  • Hopwood Cellars Winery - 5.6 mi / 9.1 km
  • St. Vincent Indianapolis Hospital - 5.7 mi / 9.1 km
  • Eagle Creek Golf Club - 5.7 mi / 9.1 km
  • Eagle Creek Park - 5.8 mi / 9.4 km
  • Fanimation Antique Fan Museum - 5.9 mi / 9.6 km
  • Holliday Park - 6.2 mi / 9.9 km

Getting around

  • Indianapolis International Airport (IND) - 23 min drive
  • Indianapolis Station - 19 min drive

At a glance

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 792
  • Conference space size (meters) - 71

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Holiday Inn Express Northwest
  • Best Western Plus Indianapolis NW Hotel Hotel Indianapolis
  • Best Western Plus Indianapolis NW
  • Holiday Inn Express Northwest Park Hotel Indianapolis
  • Holiday Inn Express Northwest Park Indianapolis
  • Holiday Inn Express Northwest Park Hotel
  • Holiday Inn Express Northwest-Park 100 Hotel Indianapolis
  • Best Plus Indianapolis Nw
  • Best Western Plus Indianapolis NW Hotel Hotel
  • Best Western Plus Indianapolis NW Hotel Indianapolis

Optional extras

Rollaway beds are available for USD 15.0 per stay

Cribs/Infant beds are available for USD 15.0 per stay

Pets are allowed for an extra charge of USD 30.00 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Indianapolis NW Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Yes, pets are welcome. There's a charge of USD 30.00 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes. Nearby restaurants include Imperial Palace (2.6 mi), Puerto Vallarta Mexican Restaurant & Cantina (2.7 mi), and Longhorn Steakhouse (2.7 mi).
  • Best Western Plus Indianapolis NW Hotel has an indoor pool and a 24-hour fitness center.
7,8.Good.
  • 4,0.Fair

    Not what I bargained for

    We booked a king room. At first glance the room was very nice. However on closer inspection a lampshade was missing, a towel rack was broke and there was a crack in the bathroom ceiling. All that was not preferred but was manageable. What wasn’t acceptable was the mounds of ants that came out and were everywhere, table, nightstand, chair, tv stand and they had to be in the bed as well because my husband has numerous bites on his ankles. We asked and we’re moved to a queen room. However we were not given a discount due to the inconvenience, bites or not getting what we paid for. Which in my opinion was very unprofessional.

    Takeshi, 2 night trip, Jul 16, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Not enough towels. They were out when i asked for one. We only got one when we booked for 2. Breakfast was promised cooked. Disappointing on it. We got a handicapped room. Didn't ask for it. Shower created a puddle in the middle of the floor. I booked this room several months in advance, very disappointing

    Linda, 1 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Not the worst, but not worth coming back

    The best part of the hotel was the friendly person at the front desk. The rest was just meh. I was asked to sign a form agreeing not to be too loud or disruptive in the hallways or risk being asked to leave. I found it ironic then that kids were running up and down the hall until 1am being crazy loud, then at 730am everyone who was checking out was letting their door slam behind them. Bed was not comfortable, a/c not cold enough, and definitely not located in an area that was convenient to much.

    Janina, 1 night family trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Overall, the room was comfortable and check in was easy. The lack of staffing was not good since 2 of the rooms had one towel each and the third room had none. Had to go down stairs and get towels and some of us had to wait an hour to get any. I understand the whole bit with Covid and noone wanting to go to work since government paying them to stay home. The ones that were working were pleasant and they were busy. Didn't partake in the morning breakfast so cant comment on that. One elevator did not work so made getting to room longer so took stairs mostly.

    Sally, 1 night trip with friends, Jul 10, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Disappointing experience.

    They don't even provide drinking water to their guests. We have to buy water bottles. Bed was so high and very uncomfortable.

    Viqar, 2 night trip with friends, Jul 9, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Bummer

    Room was dirty when we checked in, hairs all over in the bed, stained towels and sheets, one person working so nobody was answering the phone or helping get things for anyone. Just a rotten weekend away for the money we paid. 😞

    Holly, 2 night family trip, Jul 9, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Nothing special

    Lights went out in the am. Came back on abiut a min. later. Pet friendly hotel didnt realize when i booked it was very noisy. Coffee pot didnt work in room.

    Melissa, 1 night trip, Jul 5, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Good stay

    It was good, room seemed clean, bed was a little uncomfortable. Staff was nice

    Michael, 1 night family trip, Jul 3, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Let down.

    One of the reasons we picked this hotel was because it has a pool. We booked a non refundable room based on this info only to find out that the pool wasn’t in operation. We were stuck at a hotel that didn’t have what we were expecting. The lobby had stained furniture and it looked dingy also.

    Lisa, 1 night family trip, Jul 1, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Bad experience

    It wasn’t good and hope never to have to stay here again. Arrived around 10 pm. no one at the desk. No employees anywhere for about 20 minutes. Phone ringing constantly and not answered. The Lobby full of people. Mostly men drinking beer and socializing loudly, pizza cartons and beer containers scattered around. I was thirsty and went to get water from where they offered it and I could only get about an ounce. Water had ran out. The line behind me grew. People complained they had been without towels for two days. The receptionist returned eventually and we checked into our accessible room. There were huge stains on the carpet right outside our room. Once in the bathroom I saw there was only one bath towel. Went downstairs to request one and the receptionist told me all towels were in the wash and she would bring us one when the wash was done. That never happened. We had an accessible shower which was a disaster. When the shower was on it flooded the entire bathroom floor. They built the shower with a slope going from high in the shower floor to low towards the bathroom floor, in other words it drains to the bathroom. Only a shower curtain dividing shower from rest of room. Corners of shower floor black with mold. With only one bath towel this was hard to dry the floor and it was a fall hazard. The tile on the bathroom floor was very slippery when wet. When we left in the morning there was no receptionist and the place was littered, all the trash cans overflowing.

    Graciela, 1 night family trip, Jun 26, 2021

    Verified Hotels.com guest review

See all 594 reviews