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Best Western Plus Indianapolis NW Hotel

Indianapolis hotel with indoor pool and 24-hour fitness

  • Free full breakfast, free WiFi, and free parking
From
ZAR 1,453

Restrictions related to your trip

  • Due to COVID-19, this property’s food and beverage options may be limited.

Image gallery

  • Terrace/Patio
  • Terrace/Patio
  • Pool
  • Pool
  • Terrace/Patio
Terrace/Patio. Image 1 of 33.
1 / 33Terrace/Patio
8,0.Very good.
  • First I was charged $179.00 to stay here. When asked if I could get a refund because the…

    Jun 18, 2021

  • Staff was not friendly, not a welcoming environment to our group, had a lot of "rules"…

    Jun 18, 2021

See all 548 reviews

Official standards

This property advises that it adheres to We Care Clean (Best Western) and SafeStay (AHLA - USA) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Convenient
Safe
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 121 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • 24-hour fitness center
  • 24-hour business center
  • 24-hour front desk

For families

  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom

What’s around

  • Heart of Indianapolis
  • SportZone - 36 min walk
  • Indianapolis Motor Speedway - 7.9 mi / 12.8 km
  • Butler University - 8.9 mi / 14.3 km
  • Traders Point Creamery - 3.8 mi / 6.2 km
  • Hopwood Cellars Winery - 5.6 mi / 9.1 km

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
  • Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
  • Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

What’s around

Landmarks

  • Heart of Indianapolis
  • SportZone - 36 min walk
  • Indianapolis Motor Speedway - 7.9 mi / 12.8 km
  • Butler University - 8.9 mi / 14.3 km
  • Traders Point Creamery - 3.8 mi / 6.2 km
  • Hopwood Cellars Winery - 5.6 mi / 9.1 km
  • St. Vincent Indianapolis Hospital - 5.7 mi / 9.1 km
  • Eagle Creek Golf Club - 5.7 mi / 9.1 km
  • Eagle Creek Park - 5.8 mi / 9.4 km
  • Fanimation Antique Fan Museum - 5.9 mi / 9.6 km
  • Holliday Park - 6.2 mi / 9.9 km

Getting around

  • Indianapolis International Airport (IND) - 23 min drive
  • Indianapolis Station - 19 min drive
map

At a glance

Hotel size

  • This hotel has 121 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
  • Due to COVID-19, this property’s food and beverage options may be limited.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Free full breakfast daily

Things to do

  • Indoor pool
  • 24-hour fitness facilities
  • Golfing nearby

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 792
  • Conference space size (meters) - 71

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Elevator
  • Safe-deposit box at front desk

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Closed captioned TV

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • TV
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Holiday Inn Express Northwest
  • Best Western Plus Indianapolis NW Hotel Hotel Indianapolis
  • Best Western Plus Indianapolis NW
  • Holiday Inn Express Northwest Park Hotel Indianapolis
  • Holiday Inn Express Northwest Park Indianapolis
  • Holiday Inn Express Northwest Park Hotel
  • Holiday Inn Express Northwest-Park 100 Hotel Indianapolis
  • Best Plus Indianapolis Nw
  • Best Western Plus Indianapolis NW Hotel Hotel
  • Best Western Plus Indianapolis NW Hotel Indianapolis

Optional extras

Rollaway beds are available for USD 15.0 per stay

Cribs/Infant beds are available for USD 15.0 per stay

Pets are allowed for an extra charge of USD 30.00 per pet, per day

Service animals exempt from fees

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pool access available from 6:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Best Western Plus Indianapolis NW Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 10:00 PM.
  • Yes, pets are welcome. There's a charge of USD 30.00 per pet, per day. Service animals are exempt from fees.
  • You can check in from 3 PM - midnight. Check-out time is noon. Express check-out is available.
  • Yes. Nearby restaurants include Imperial Palace (2.6 mi), Puerto Vallarta Mexican Restaurant & Cantina (2.7 mi), and Longhorn Steakhouse (2.7 mi).
  • Best Western Plus Indianapolis NW Hotel has an indoor pool and a 24-hour fitness center.
8,0.Very good.
  • 2,0.Poor

    Pathetic excuse for a hotel!

    HORRIBLE customer service. Took three rounds of keys over two days (never one apology for the inconvenience) to get us back in our rooms, totally out of clean towels, Blood stains on the carpet, the entire second floor smelled like marijuana and there was clearly someone smoking it while we were there. And….we were forced to sign a paper stating we could not gather in the hotel lobby, quiet time was 10pm, among other ridiculous rules. If we broke the rules we would be charged an additional $250. Steer clear of this dump!

    Miranda, 2 night family trip, Jun 18, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Underwhelming on So Many Fronts - Wouldn't Return

    Immediately upon arriving I noticed both electric car chargers weren't working (a bit of an issue when you need the charge to get to your next destination). Front desk reception was very sweet and accomodating

    1 night trip, Jun 17, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Not the best

    When we arrived it was chaos. People complains that there were unsupervised children in the pool. A lot of people as there was child’s birthday party. Our room was on the fourth floor the party was in the room next to us. The room. There was an odor in the room and the bathroom door and light switch covers were dirty. Monday morning we woke to doors banging only to find out it was the people cleaning the rooms.

    Carrie, 2 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Highly Recommend!

    Great stay! Clean room, excellent front desk service, the beds were comfy, and the pool was fun. Overall, a wonderful place to stay!

    Candace, 1 night family trip, Jun 5, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Room 123 almost definitely haunted. Cheap jacuzzi next to ned is not only reminescent of 80s slasher flick where prostitutw gets murdered, but there are no solid curtains separating the room from the eyes of the parking lot and whole hotel room creaked and swayed in ways that were unsettling.

    1 night trip, Jun 3, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Stayed the weekend pack our daughter abs move her north. Enjoyed several close by restaurants. The hotel and the staff were great

    Steve, 2 night family trip, May 28, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    There was no hot water for hours, front desk never advised us, until we called down to complain. No toilet paper in the room until I had to ask for some.

    1 night trip, May 23, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Hotels.com needs to be aware of this

    Stained sheets and overall yuck feeling. When I checked in they said I only had one night even though I had an email confirmation showing it was for two. They also said they were sold out second night so it could not be added. I was already charged for two nights. They blamed Hotels.com and told me to ask Hotels.com to fix it.

    1 night family trip, May 21, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Great stay

    My stay was very nice, everything was clean and comfortable.

    Charles, 3 night business trip, May 18, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Room was not so clean. Crumbs on floor and bathroom not very clean. Otherwise, service was good and grab and go breakfast was adequate.

    Tanya, 1 night family trip, May 15, 2021

    Verified Hotels.com guest review

See all 548 reviews