Hôtel Mercure Strasbourg Centre

Photo gallery for Hôtel Mercure Strasbourg Centre

Reception
Premium bedding, in-room safe, desk, blackout drapes
Premium bedding, in-room safe, desk, blackout drapes
Classic Double Room, 1 Double Bed | Premium bedding, in-room safe, desk, blackout drapes
Classic Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Overview of Hôtel Mercure Strasbourg Centre

UNESCO Sustainable Travel Pledge

Hôtel Mercure Strasbourg Centre

4-star property
Upscale hotel in historical district in Strasbourg

7,8/10 Good

350 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
  • 24/7 front desk
Map
25, Rue Thomann, Strasbourg, Bas-Rhin, 67000
Main amenities
  • Daily housekeeping
  • Rooftop terrace
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Library
  • Computer station
  • Front desk safe
For families
  • Free cribs/infant beds
  • Refrigerator
  • Premium TV channels
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Choose dates to view prices

About this area

What's nearby

  • In City-Centre - Petite France
  • Train Station Square - 7 min drive
  • Strasbourg Cathedral - 12 min drive
  • European Parliament - 12 min drive

Getting around

  • Strasbourg (SXB-Strasbourg Intl.) - 21 min drive
  • Karlsruhe Baden-Baden (FKB-Baden Airpark) - 46 min drive
  • Bischheim Station - 6 min drive
  • Strasbourg Station - 11 min walk
  • Strasbourg (XWG-Strasbourg SNCF Train Station) - 11 min walk
  • Homme de Fer Tram Station - 2 min walk
  • Ancienne Synagogue Les Halles Tram Station - 4 min walk
  • Place Broglie Tram Stop - 4 min walk

About this property

Hôtel Mercure Strasbourg Centre

4-star eco-friendly hotel in the heart of City-Centre - Petite France
Take advantage of a free manager's reception, a rooftop terrace, and a library at Hôtel Mercure Strasbourg Centre. In addition to dry cleaning/laundry services and a business center, guests can connect to free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • A 24-hour front desk, a computer station, and an elevator
  • Free newspapers, a TV in the lobby, and luggage storage
  • Guest reviews give good marks for the convenient parking and central location
Room features
All 98 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Free toiletries and hair dryers
  • 40-inch flat-screen TVs with premium channels
  • Refrigerators, free infant beds, and coffee/tea makers

Languages

Arabic, English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 98 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 2:00 PM - anytime
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 19 per night)
  • Wheelchair-accessible parking on site
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Free reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Hiking/biking trails nearby
  • Segway rentals/tours nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 1 building/tower
  • Built in 1990
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Library
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages

  • Arabic
  • English
  • French
  • German
  • Italian
  • Spanish

Room amenities

Be entertained

  • 40-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 2.42 per person, per night. This tax does not apply to children under 18 years of age.

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 17.90 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Pets

  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

  • Self parking costs EUR 19 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Also known as

Mercure Hotel Strasbourg Centre
Mercure Strasbourg Centre
Accor Strasbourg Centre
Mercure Strasbourg Centre Hotel Strasbourg
Hôtel Mercure Strasbourg Centre
Mercure Strasbourg Strasbourg
Hôtel Mercure Strasbourg Centre Hotel
Hôtel Mercure Strasbourg Centre Strasbourg
Hôtel Mercure Strasbourg Centre Hotel Strasbourg

Frequently asked questions

Does Hôtel Mercure Strasbourg Centre offer free cancellation for a full refund?
Yes, Hôtel Mercure Strasbourg Centre does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hôtel Mercure Strasbourg Centre?
As of 04 October 2022, prices found for a 1-night stay for 2 adults at Hôtel Mercure Strasbourg Centre on 02 November 2022 start from R1 749, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hôtel Mercure Strasbourg Centre?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Hôtel Mercure Strasbourg Centre?
Yes, pets are welcome. There's a charge of EUR 10 per pet, per night.
Is parking offered on site at Hôtel Mercure Strasbourg Centre?
Yes. Self parking costs EUR 19 per night.
What are the check-in and check-out times at Hôtel Mercure Strasbourg Centre?
You can check in from 2:00 PM - anytime. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
What is there to do at Hôtel Mercure Strasbourg Centre and nearby?
Have fun during the warmer months with activities nearby such as hiking. Additional recreation nearby includes segway rentals.
Are there restaurants at or near Hôtel Mercure Strasbourg Centre?
Yes. Nearby restaurants include Sushido (3-min walk), La Grande Muraille (3-min walk), and Tonneau (3-min walk).
What's the area around Hôtel Mercure Strasbourg Centre like?
Hôtel Mercure Strasbourg Centre is in City-Centre - Petite France, a short 2-minute walk from Homme de Fer Tram Station and 4 minutes' walk from Place Kléber. The local area is considered central as well as being good for sightseeing.

Overall score and ratings

7,8

Good

8,2/10

Cleanliness

8,3/10

Staff & service

6,8/10

Amenities

7,8/10

Property conditions & facilities

7,7/10

Eco-friendliness

8/10 Very good

Zacharias, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

location location location i like the hotel
MHD Amar, 2-night family trip
Verified Expedia guest review

8/10 Very good

Andreas, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Great location
The locations was amazing but the hotel room seemed a little bit older. For visiting the Christmas markets it’s it’s a great value.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Mercure Strasbourg
My hubby and I made an impromptu trip to Strasbourg and decided to stay overnight at the last minute. The hotel was very accomodating and worth the rest stop. It was located only 4 minutes walking distance from the city center which is where we had to park. Trust me, you'll want to find parking immediately and walk for everything. Traffic is horrible due to pedestrians so you're better off walking. Bigger vehicles will have issues on the narrow roads and low level parking garages. The hotel is worth it if you decide on a day trip, even long term as it is close to everything. And the beds are comfy! They even had multiple television channels in English, Spanish, Chinese and Korean, to include news channels. They offer a variety of breakfast options. We chose the buffet. It's a typical breakfast buffet with eggs, sausage, pancakes, luncheon meats, pastries, juices and coffee. The coffee is excellent. We will stay here again when we decide to go back.
Katrina, 1-night trip
Verified Hotels.com guest review

6/10 Good

Average hotel
Average hotel, shame you only get 1 bottle of water in your room per stay regardless of the amount of nights your staying. Did not refresh coffee facilities daily but reception were happy to provide when requested. Lovely receptionist - friendly and welcoming. Central to the city and easy to get to. Not too far from the cathedral based on walking distance. No noise in the rooms so peaceful to relax at night.
Kayleigh, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Sharon, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Will never book this hotel again. Inflexible and unable to serve
1-night business trip
Verified Expedia guest review

6/10 Good

Top Lage aber leider stimmt Preis-Leistung nicht
Während des Weihnachtsmarkts ist es sehr schwierig das Hotel zu erreichen und ohne eine reservierte Garage wird man von der Polizei gar nicht durch gelassen. Die reservierte Garage (Mail) muss vorgezeigt werden. Die Rezeption ist schön und einladend. Die Zimmer für den Preis eher bescheiden und durch die Schampoo's mit Honig ist im ganzen Haus ein penetranter Geschmack. Wenn man dann weiss, dass es vom Honigschampoo und -seifen aus den Zimmern kommt, weiss man, dass keine Katze in die Ecken geschifft hat. Preis-Leistung stimmt hier nicht. Die Lage ist allerdings Top und sehr zentral. Für 1 Nacht war es gerade ok.
1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The property is tired and faded. There was a smell everywhere, a mixture of drains and cheap room spray. The room was way too hot, and no amount of fiddling with the aircon made any difference. The shower was handheld and I had to stand on the inner edge of the shower tray for the water to reach me. There was a fridge but nothing was in it apart from two free bottles of water, no minibar items. IWe were amazed that the hotel could be classed as four star, as I've stayed in three star ones with far better facilities.
3-night trip
Verified Expedia guest review