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1 room, 2 adults

Embassy Suites Memphis

3,5-star3,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Dry cleaning/laundry service
  • Elevator
  • Free self parking
1022 S Shady Grove Rd, Memphis, TN, 38120, United States of America

3.5-star hotel in White Station with restaurant and bar/lounge
  • Free on-the-go breakfast, free Internet, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Dry cleaning/laundry service
    • Elevator
    • Free self parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • If hookers are your thing book your life away...the rooms were comfy and at first glance…Apr 11, 2021
  • The sheets felt kind of smelly, the tv stand and table was chipped and overall the room…Apr 11, 2021

Embassy Suites Memphis

from ZAR 1,751
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Conference Suite, 1 King Bed
  • Suite, 1 King Bed, Accessible, Bathtub
  • Presidential Suite, 2 Bedrooms, 2 Bathrooms, 1 King and 2 Double Beds
  • Suite, 1 King Bed, Accessible (Roll in Shower)
  • Standard Room, 1 King Bed, Non Smoking

What’s around Embassy Suites Memphis

Landmarks

  • In White Station
  • Lichterman Nature Center - 28 min walk
  • Baptist Memorial Medical Grp Hsptlsts - 44 min walk
  • Baptist Memorial Restorative Care Hospital - 2.3 mi / 3.8 km
  • Opera Memphis - 2.4 mi / 3.8 km
  • Baptist Memorial Hospital - 2.4 mi / 3.9 km
  • Baptist Memorial Hospital-Memphis - 2.5 mi / 4 km
  • University of Memphis - 5.7 mi / 9.2 km

Getting around

  • Memphis International Airport (MEM) - 15 min drive
  • Memphis Central Station - 20 min drive

At a glance

Key facts

Hotel size

  • This hotel has 220 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time starts at 4:00 PM
  • Check-out time is 11 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas*

  • Free wired Internet access in rooms

Transport

Parking

  • Free uncovered onsite self parking

  • Wheelchair-accessible parking on site

  • Onsite parking includes off-street options

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free on-the-go breakfast daily
  • Restaurant
  • Bar/lounge
  • Free reception
  • Coffee/tea in a common area
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 4232
  • Conference space size (meters) - 393
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Year Built - 1989
  • Elevator
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Grab bar - in shower
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Sofa bed
  • Premium bedding
Things to enjoy
  • Number of living rooms
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Frank Grisanti - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Embassy Suites Memphis’s small print

Also known as

  • Embassy Suites Hotel Memphis
  • Embassy Suites Memphis
  • Memphis Embassy Suites
  • Embassy Suites Memphis Hotel Memphis
  • Embassy Suites Memphis Hotel
  • Embassy Suites Memphis Hotel
  • Embassy Suites Memphis Memphis
  • Embassy Suites Memphis Hotel Memphis

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve onsite parking. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

WiFi is available in guestrooms for USD 9.95

WiFi is available in public areas for USD 9.95 (rates may vary)

Wired Internet access is available in public areas for USD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Embassy Suites Memphis

  • Does Embassy Suites Memphis offer free cancellation for a full refund?
    Yes, Embassy Suites Memphis does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Embassy Suites Memphis?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Embassy Suites Memphis?
    Yes, there's free self parking.
  • Are pets allowed at Embassy Suites Memphis?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Embassy Suites Memphis?
    You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Are there restaurants at or near Embassy Suites Memphis?
    Yes, Frank Grisanti offers Italian cuisine. Nearby restaurants include Owen Brennan's Restaurant (5-min walk), The Capital Grille (6-min walk), and Seasons 52 (6-min walk).

Recent reviews

Very good 8,0 From 342 reviews

Very good 8,0
The hotel was wonderful. I'm extremely partial to Embassy Suites and this location didn't disappoint. Comfortable rooms and great service.
Sonja, us2 night family trip
Exceptional 10,0
Unclean bathroom
The bathroom was not cleaned, had things left in there from old guests!
Malcom, us1 night family trip
Poor 2,0
Dirty rooms
Camilo, us2 night business trip
Good 6,0
Not very good!
Toilet was clogged when we arrived, two towls and wash clothes for a party of 4, not prepaired for pull out bedding. Finally, the breakfast served at ES is one of the main reasons to stay, it is now down to begels and yogurt. I would guess the breakfast was due to covid restrictions, but one of the crown gems of staing at an ES. I have stayed at embassy suites many times, worse one evver.
Gerald, us1 night family trip
Exceptional 10,0
Nice place
Great I love it there
Antonio, us1 night family trip
Very good 8,0
Very clean room
Easy contactless check in. Very clean room, the bedroom was hot and could not get it cool down. Otherwise it was a great experience!
Paul, us1 night family trip
Good 6,0
Disappointed
We frequent the Embassy Suites a lot when we travel. They were not prepared we did not have clean towels after being out all day. We did not have covering for the sleeper sofa as well. We are extremely disappointed in our stay. We had a booking at Hampton Inn & Suites and I deeply regret canceling the booking .
Tracy, us2 night family trip
Very good 8,0
It was good, I didn’t like that the pool was closed, but all in all it was good.
us3 night business trip
Good 6,0
Not sure I’ll return
Hotel lobby is very nice. The hallways, rooms and elevator areas were all very outdated and dirty. Our room and bed linens were very musty smelling, not fresh. The carpet around the edges were dirty and dusty. I had to call housekeeping to come vacuum. The desk/table was very wobbly and we didn’t use it because it looked like it was going to fall over. The sofa bed had stains on it and there was dust and dirt on the fan in the bathroom and the switch plates were dirty. It would be a very nice hotel if it was updated-painted a deep clean and newer furniture.
us3 night family trip
Good 6,0
Family stay- not likely to stay here again
Overall, this was a very underwhelming stay. The atrium is in great shape, feels great when you enter the property. The staff at the front desk was great as well. However, when we entered our room, we found less than optimal cleanliness (especially concerning during COVID-era). The desk was literally on it’s last legs, and was about to fall over. A quick look across the suite and we just noticed that most things seemed to be very worn out. We also could hear every step anyone took outside, which was a little annoying at bed time.
us1 night family trip

Embassy Suites Memphis