Mercure Hotel Erfurt Altstadt

Photo gallery for Mercure Hotel Erfurt Altstadt

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Hypo-allergenic bedding, desk, blackout drapes, free WiFi
Hypo-allergenic bedding, desk, blackout drapes, free WiFi
Hypo-allergenic bedding, desk, blackout drapes, free WiFi
Hypo-allergenic bedding, desk, blackout drapes, free WiFi

Overview of Mercure Hotel Erfurt Altstadt

UNESCO Sustainable Travel Pledge

Mercure Hotel Erfurt Altstadt

4.0 star property
4-star hotel with restaurant, near Kramerbrucke

8,4/10 Very good

416 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet-friendly
  • Refrigerator
  • Bathtub
  • Connecting rooms available
Map
Meienbergstr. 26-27, Erfurt, TH, 99084
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Self parking
  • Room service
  • Business center
  • UNESCO Sustainable Property
  • Terrace
  • 24-hour front desk
  • Computer station
  • Front desk safe
  • Laundry service
For families
  • Refrigerator
  • Connecting/adjoining rooms available
  • Terrace
  • Daily housekeeping
  • Blackout drapes/curtains
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Erfurt Old Town
  • Kramerbrucke - 3 min walk
  • Erfurt Cathedral - 12 min walk
  • Egapark Erfurt - 16 min drive
  • Erfurt Exhibition Centre - 7 min drive
  • Avenida Water Park - 17 min drive
  • Buchenwald Memorial - 37 min drive
  • Gleichen Castle - 18 min drive
  • Wachsenburg Castle - 26 min drive

Getting around

  • Erfurt (ERF) - 11 min drive
  • Erfurt (XIU-Erfurt Central Train Station) - 9 min walk
  • Erfurt Central Station - 10 min walk
  • Erfurt Central Station - 11 min walk

About this property

Mercure Hotel Erfurt Altstadt

Located 4.2 mi (6.7 km) from the airport, Mercure Hotel Erfurt Altstadt puts you 0.1 mi (0.2 km) from Kramerbrucke and 0.6 mi (1 km) from Erfurt Cathedral. For a bite to eat, guests can check out Zum Rebstock, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers love the nice bathrooms and location.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 141 rooms
  • Arranged over 4 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 19 per night)
  • Wheelchair-accessible parking on site
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

What to do

  • Shopping
  • Bicycle rentals nearby
  • Water skiing nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1995
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Languages spoken

  • English
  • German
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Heating

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Bed sheets provided

Freshen up

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Zum Rebstock - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A city tax is imposed by the city of Erfurt. Business travelers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A 5.00 percent city/local tax will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of EUR 18 per person (approximately)
  • Early check-in can be arranged for an extra charge of EUR 25 (subject to availability)
  • Late check-out can be arranged for an extra charge of EUR 25 (subject to availability)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 10 per pet, per night

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Self parking costs EUR 19 per night
  • Parking height restrictions apply

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Altstadt Erfurt
Erfurt Altstadt
Erfurt Mercure Hotel
Erfurt Mercure Hotel Altstadt
Mercure Erfurt Altstadt Erfurt
Mercure Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Hotel
Mercure Hotel Altstadt Erfurt
Mercure Hotel Erfurt
Mercure Hotel Erfurt Altstadt
Accor Hotel Erfurt Altstadt
Mercure Hotel Erfurt Altstadt Erfurt
Mercure Hotel Erfurt Altstadt Hotel Erfurt

Frequently asked questions

Overall score and ratings

8,4

Very good

8,9/10

Cleanliness

8,6/10

Staff & service

8,1/10

Amenities

8,4/10

Property conditions & facilities

8,0/10

Eco-friendliness

10/10 Exceptional

Nice hotel in the middle of the city.
Staff was friendly, room was larger than expected. I appreciated that the staircase was user friendly so no need to take the lift all the time. Location is great. On-site parking availability is limited.
Franz, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not impressed
1-night trip
Verified Hotels.com guest review

8/10 Very good

3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Charming hotel in the centre of Erfurt.
Great location, close to train station and city centre. WiFi worked well, staff was professional. The spa is still being renovated, will be ready in August I was told. Room was functional and fulfilled expectations.
Franz, 2-night trip with friends
Verified Hotels.com guest review

8/10 Very good

CHANDNI, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

They renovated the whole hotel Very nicely! Their location couldn't be better. I stay with this Mercure every year.
February, 4-night family trip
Verified Orbitz guest review

6/10 Good

The first time disappointed with Mercure Hotel, too expensive, no air conditioning, noisy street. We were not able to sleep at all. They should never offer street rooms with all day sun without air conditioner in summer time!
2-night romance trip
Verified Expedia guest review

10/10 Exceptional

A very good hotel
Excellent location. Very professional GM who helped us solve a parking issue by removing his iwn car.
Huseyin, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Very good property due to it's location and the attached restaurant. WiFi was an issue because I kept getting logged out, multiple times.
3-night trip
Verified Expedia guest review

8/10 Very good

Very convenient location. Good breakfast.
2-night business trip
Verified Hotels.com guest review