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Novotel Madrid Center

4-star hotel with restaurant, connected to the convention center, near El Retiro Park

  • Free WiFi
From
ZAR 1,566

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  • Novotel Madrid Center
  • Pool
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Novotel Madrid Center. Image 1 of 91.
1 / 91Novotel Madrid Center
O'donnell 53, Madrid, 28009, Madrid, Spain
9,0.Superb.
  • Very nice and clean rooms.Good food.Helpful staff.

    Mar 3, 2020

  • Great hotel. Large and clean. Good restaurant and bar. Well located for metro to all…

    Feb 15, 2020

See all 1,073 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) and Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Safe
Convenient
Quiet
Transport options
  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 790 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Breakfast available
  • Seasonal outdoor pool
  • Fitness center

For families

  • Private bathroom
  • Television
  • Free toiletries
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • In Salamanca
  • El Retiro Park - 12 min walk
  • Gran Via Street - 28 min walk
  • Prado Museum - 29 min walk
  • Thyssen-Bornemisza National Museum - 30 min walk
  • Puerta del Sol - 35 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Superior Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed
  • Standard Twin Room, 2 Twin Beds
  • Executive Room, 1 Queen Bed
  • Executive Room, 1 Queen Bed, Terrace
  • Standard Room, 1 Queen Bed with Sofa bed
  • Standard Twin Room, Multiple Beds
  • Standard Room, Multiple Beds
  • Superior Twin Room, 2 Twin Beds

Location

O'donnell 53, Madrid, 28009, Madrid, Spain
  • In Salamanca
  • El Retiro Park - 12 min walk
  • Gran Via Street - 28 min walk

What’s around

Landmarks

  • In Salamanca
  • El Retiro Park - 12 min walk
  • Gran Via Street - 28 min walk
  • Prado Museum - 29 min walk
  • Thyssen-Bornemisza National Museum - 30 min walk
  • Puerta del Sol - 35 min walk
  • Museo Nacional Centro de Arte Reina Sofia - 37 min walk
  • Plaza Mayor - 41 min walk
  • WiZink Center - 6 min walk
  • Nuevo Teatro Alcala - 9 min walk
  • Paseo de la Castellana - 18 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive
  • Madrid Recoletos Station - 21 min walk
  • Calanas Station - 4 min drive
  • Atocha Cercanías Station - 5 min drive
  • O'Donnell Station - 6 min walk
  • Goya Station - 8 min walk
  • Principe de Vergara Station - 10 min walk

At a glance

Hotel size

  • This hotel has 790 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-2 AM
  • Check-out time is noon
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (EUR 25 per day)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Outdoor seasonal pool
  • Fitness facilities
  • Golfing nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 16146
  • Conference space size (meters) - 1500
  • Conference center
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2015
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant

Languages Spoken

  • English
  • French
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • 37-inch LED TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Eat Bar - This restaurant serves breakfast, brunch, lunch, and dinner.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Convencion Hotel
  • Convencion Madrid
  • Hotel Convencion
  • Hotel Convencion Madrid
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center
  • Novotel Madrid Center Hotel
  • Novotel Madrid Center Madrid
  • Novotel Madrid Center Hotel Madrid

Optional extras

Self parking costs EUR 25 per day

Buffet breakfast is offered for an extra charge of EUR 22 per person (approximately)

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

The seasonal pool is open from July to September.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Novotel Madrid Center does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs EUR 25 per day.
  • Yes, there's a seasonal outdoor pool. The swimming pool will be unavailable from June 11 2021 to September 30 2021 (dates subject to change).
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 2 PM - 2 AM. Check-out time is noon. Express check-out is available.
  • Yes, there's an onsite restaurant, Eat Bar. The dining venue will be unavailable from June 11 2021 to September 30 2021 (dates subject to change). Nearby restaurants include El Pescaíto (4-min walk), Cosme (5-min walk), and Taberna Laredo (5-min walk).
  • No, this hotel doesn't have a casino, but Casino de Madrid (3-min drive) and Casino Gran Via (4-min drive) are both nearby.
  • Novotel Madrid Center has 2 bars and a seasonal outdoor pool, as well as a fitness center and a garden.
9,0.Superb.
  • 8,0.Very good

    Weekend in Madrid

    Nice and modern hotel in reasonable reach of public transport/metro. Friendly staff, modern and clean rooms.

    Markus, 2 night family trip, Jan 23, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excelent price , excelente expireience

    Great location, very clean and confortable, excellent price for that type of amenities.

    juan, 1 night trip, Jan 17, 2020

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Lovely massive modern new hotel.

    Fantastic hotel. This hotel is one of the biggest hotel in Madrid, with 2 large building with lots of rooms. It’s located in the Ibiza area, is a good location near the public park, next to some bars, lots of restaurants, banks, shops etc. It’s not very close to the centre of Madrid, del sol which is like a 15 min Uber ride. But close to the metro station. Lovely designs and rooms, upgraded me on arrival to a room on the top floor, which was amazing! Great views of the city, and a open balcony which would be fantastic in the spring and summer. Ok here for the pros & cons: pros-great design, my room was fantastic, lots of amenities, 24hr room service, late night bar downstairs, 24hr small fitness centre, great rooftop bar and pool but only open in summer times, good customer service, great staff, lots of a lounge space, free high speed internet throughout the hotel. Cons-location isn’t the great, tough for some Uber’s/taxis to find, front door is located on a side street, upstairs bars/pool closed in winter, not much selection on room service menu, food & drinks kinda expensive, breakfast hall is way to small for this massive hotel. Always queues for breakfast in the mornings. But after from that, this is a fantastic hotel with great customer service that I will be going back to for sure.

    Philip, 3 night trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 8,0.Very good

    Central location. Close to El Retiro park. Friendly staff.

    4 night family trip, Dec 31, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Nice room. Excellent breakfast .. full course meal. Got good parking €25 a day but worth it. Shower was kinda open .. so it spilled water outside when you shower. Overall nice stay. Will recommend

    Chirdeep, 3 night family trip, Dec 27, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Wil be back to stay this hotel again

    1 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Perfect location one block away from Metro Station (O’Donnel), great breakfast!

    Antonio, 3 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Friendly customer service. We were allowed to check in much earlier in the morning when we arrived at the hotel. This was a great help and convenience for us to plan for our day in Madrid.

    2 night family trip, Dec 25, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    perfect location incredible food the staff always friendly the rooms are very nice the bathroom very comfortable I enjoy every moment in the hotel but my favorite I will say it was the breakfast buffet the quality and flavor of the food and very clean dinning room .

    5 night family trip, Dec 24, 2019

    Verified Orbitz guest review

  • 10,0.Exceptional

    Wonderful family room, very clean and cozy. The breakfast was delicious with a big spread.

    ANGELICA, 3 night family trip, Dec 22, 2019

    Verified Hotels.com guest review

See all 1,073 reviews