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All properties in Muskegon, Michigan, United States of America

Quality Inn & Suites

Muskegon hotel with bar/lounge and 24-hour fitness

  • Free buffet breakfast, free WiFi, and free parking
From
ZAR 1,699

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  • Games Room
  • Games Room
  • Pool
  • Pool
  • Games Room
Games Room. Image 1 of 31.
1 / 31Games Room
7,0.Good.
  • The only good thing about the hotel was the staff. They were very nice. Room could have…

    Mar 19, 2021

  • The room was not accessible as requested and it was a little dirty.

    Feb 14, 2021

See all 203 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Choice) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 72 hours gap period enforced between guest stays
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Convenient
Easy parking
Quiet
Shopping
Dining options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 116 smoke-free guestrooms
  • Daily housekeeping
  • Seasonal outdoor pool
  • Bar/lounge
  • 24-hour fitness center
  • 24-hour business center

For families

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television

What’s around

  • Muskegon Museum of Art - 4.5 mi / 7.3 km
  • Frauenthal Center for the Performing Arts - 4.7 mi / 7.6 km
  • Mercy Health Arena - 5.1 mi / 8.3 km
  • Lake Express Ferry Terminal - 5.7 mi / 9.1 km
  • Pere Marquette Park Beach - 7.2 mi / 11.6 km
  • Lakeshore Convention Center - 7.2 mi / 11.7 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking (Promotional)
  • Room, 2 Queen Beds, Accessible, Non Smoking

Location

  • Muskegon Museum of Art - 4.5 mi / 7.3 km
  • Frauenthal Center for the Performing Arts - 4.7 mi / 7.6 km
  • Mercy Health Arena - 5.1 mi / 8.3 km

What’s around

Landmarks

  • Muskegon Museum of Art - 4.5 mi / 7.3 km
  • Frauenthal Center for the Performing Arts - 4.7 mi / 7.6 km
  • Mercy Health Arena - 5.1 mi / 8.3 km
  • Lake Express Ferry Terminal - 5.7 mi / 9.1 km
  • Pere Marquette Park Beach - 7.2 mi / 11.6 km
  • Lakeshore Convention Center - 7.2 mi / 11.7 km
  • USS LST 393 - 7.4 mi / 11.9 km
  • Hackley and Hume Historic Site - 7.5 mi / 12.1 km
  • Hoffmaster State Park - 7.9 mi / 12.7 km
  • USS Silversides - 8 mi / 12.8 km

Getting around

  • Muskegon, MI (MKG-Muskegon County) - 8 min drive

At a glance

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-2:30 AM
  • Check-out time is 11 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Free buffet breakfast daily
  • Bar/lounge
  • Coffee/tea in a common area

Things to do

  • Outdoor seasonal pool
  • 24-hour fitness facilities
  • Spa tub
  • Arcade/game room
  • Billiards or pool table

Working away

  • 24-hour business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 1566
  • Conference space size (meters) - 141

Services

  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby

Facilities

  • Number of buildings/towers - 1
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer

Be entertained

  • 32-inch LCD TV
  • Cable TV channels

Stay connected

  • Free newspaper
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Small print

Also known as

  • Comfort Inn Hotel Muskegon
  • Comfort Inn Muskegon
  • Quality Inn Muskegon
  • Quality Muskegon
  • Quality Inn & Suites Hotel
  • Quality Inn & Suites Muskegon
  • Quality Inn & Suites Hotel Muskegon

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • The seasonal pool is open from April to August.
  • This property does not have elevators.

    Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

    Individually-wrapped food options are available for breakfast.

    Each guestroom is kept vacant for a minimum of 72 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

    This property accepts credit cards.

    Mandatory fees

    Cash deposit: USD 50.00 per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Quality Inn & Suites does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
    • Yes, there's free self parking. Free RV/bus/truck parking is available.
    • Yes, there's a seasonal outdoor pool.
    • Sorry, pets aren't allowed.
    • You can check in from 3 PM - 2:30 AM. Check-out time is 11 AM.
    • Yes. Nearby restaurants include Bob Evans (2.2 mi), Mr B's Pancake House (2.4 mi), and Teddy Spaghettis (2.4 mi).
    • Quality Inn & Suites has a seasonal outdoor pool and a 24-hour fitness center, as well as a spa tub and an arcade.
    7,0.Good.
    • 8,0.Very good

      Great staff, but rooms were not very sound proof.

      Gail, 2 night trip, Dec 24, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      Overall it was clean but I was right off the outside pool which is not in use. It has a lot of mold and smells bad. Every time the heat would come on that's all you smell in the room which caused us to sneeze and cough a lot. That was our only issue I'd the mold smell in the room coming through the heat/AC unit. Will make sure I request a room that's on the other side away from the outside pool.

      Nnena, 1 night trip, Oct 23, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      It was a light fixture not working. And previous ppl had things left in the room.

      Kenda, 1 night family trip, Oct 10, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      I checked in the first night at 2am.

      robbie, 2 night business trip, Oct 1, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      Undisclosed fees and poor room cleanliness

      The first thing that occurred was a extra 50.00 fee added to the cost of the room which wasn’t disclosed in the initial booking.Then the room was not cleaned like it was supposed to be found trash under the chair in the room and the blankets had stains on it.

      Richard, 5 night family trip, Sep 27, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Old

      Daniel, 1 night trip, Sep 18, 2020

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Everything from hot water and pressure in the shower to the third shift clerk who checked me in was great !!

      Jtown, 1 night family trip, Sep 12, 2020

      Verified Expedia guest review

    • 4,0.Fair

      Disappointed and hopeful of improvements.

      The hotel is out dated. Rooms smelled musty and the air unit smelled even worse. The shower curtain rod in one of our rooms was bent down, causing the curtain to open and run water down the wall, causing rot, which smelled. The toilet paper holder was filthy. The floors were dirty. The carpets are worn and dingy. The window sills and windows were filthy as well. The light socket on the table lamp was unsafe and the phone was broke. The shower handle fell off and the drain was slow. There was an old stain on one of the pillow cases. The refrigerator had dried up something in it. Check in went well, the sneeze gaurd at the front desk was 2x4 and plexiglass, nearly useless, the gap at the desk is huge! Outside of hotel there was garbage left at the choices guests parking spaces. The towels were nice and clean. I hope this is useful in increasing cleanliness and making a stay more enjoyable.

      1 night family trip, Sep 11, 2020

      Verified Hotels.com guest review

    • 4,0.Fair

      Indoor pool was closed, which was a huge disappointment. The outdoor one was open; however it was not heated and the area had not been cleaned for a while. No breakfast during Covid. No hot coffee. Rooms were clean, but HOT. The AC was not powerful enough to really cool it down for the night. No bar either—false info on the page. The staff was very nice and very helpful.

      Kari, 1 night family trip, Sep 5, 2020

      Verified Expedia guest review

    • 8,0.Very good

      not as expected

      It was ok but not the best

      Ali, 2 night family trip, Sep 5, 2020

      Verified Hotels.com guest review

    See all 203 reviews