Does Playa Suites offer free cancellation for a full refund?

Yes, Playa Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

How much does it cost to stay at Playa Suites?

As of 28 June 2022, prices found for a 1-night stay for 2 adults at Playa Suites on 21 July 2022 start from R1 044, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What are the cleanliness and hygiene measures currently in place at Playa Suites?

This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.

Is there a pool at Playa Suites?

Yes, there's an outdoor pool and a children's pool.

Are pets allowed at Playa Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Playa Suites?

Yes. Valet parking costs MXN 65 per night.

What are the check-in and check-out times at Playa Suites?

You can check in from 3 PM - noon. Check-out time is noon.

What is there to do at Playa Suites and nearby?

During the winter, enjoy nearby recreation like skiing and return when the snow melts for boat tours and water skiing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include 2 bars and a fitness center. Playa Suites also has spa services.

Are there restaurants at or near Playa Suites?

Yes, there are 2 onsite restaurants, featuring alfresco dining and international cuisine. The dining venue will be unavailable from October 25 2021 to September 1 2022 (dates subject to change).

Does Playa Suites have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Playa Suites like?

Playa Suites is a short 1-minute walk from Condesa Beach and 4 minutes' walk from Diana the Huntress.

Playa Suites in Acapulco – Book on Hotels.com

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On the beach, white sand, sun loungers, beach umbrellas

Outdoor pool, pool umbrellas, sun loungers

Upscale beachfront hotel with outdoor pool, near Condesa Beach

6,6/10 Good

818 verified Hotels.com guest reviews

Property highlights

Parking available
Pool
Free WiFi
Gym
Non-smoking
Air conditioning

Av Costera Miguel Aleman No 123, Acapulco, GRO, 39670

Main amenities

Daily housekeeping
On the beach
2 restaurants and 2 bars/lounges
Outdoor pool
Breakfast available
Free children's club
Fitness center
Beach umbrellas
Beach sun loungers
Beach towels
Valet parking
Children's pool

For families

Free cribs/infant beds
Children's pool
Playground on site
Children's club (free)
Private bathroom
Separate sitting area

Cleaning & safety

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitiser provided
Personal protective equipment

Choose dates to view prices

About this area

What's nearby

In Costera Acapulco
Diana the Huntress - 4 min walk
Parque Papagayo - 22 min walk
Condesa Beach - 1 min drive
Plaza Bahia - 1 min drive
Diana Galleries Mall - 1 min drive
Gran Plaza Shopping Mall - 1 min drive
Icacos Beach - 1 min drive
Hornos Beach - 2 min drive
Papagayo Beach - 7 min drive
Acapulco Convention Center - 10 min drive

Getting around

General Juan N. Alvarez Intl. Airport (ACA) - 34 min drive

About this property

Playa Suites

At Playa Suites, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute drive of Parque Papagayo. Guests in the mood for pampering can indulge in massages, facials, and body scrubs, and the outdoor pool provides fun for everyone. Las Gaviotas, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a free kid's club, and a fitness center.

All-inclusive

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Property is disinfected with electrostatic spray

High-touch surfaces are cleaned and disinfected

Sheets and towels are washed at 60°C/140°F or hotter

Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property

Protective shields in place at main contact areas

Guest rooms kept vacant for 24 hours between stays

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff

Temperature checks given to staff

Temperature checks available for guests

Masks available

Masks are required at the property

Hand sanitizer provided

Enhanced food service safety measures are in place

This information is provided by our partners.

At a glance

Hotel size

488 rooms
Arranged over 18 floors

Arriving/Leaving

Check-in time from 3 PM - noon
Late check-in subject to availability
Minimum check-in age - 18
Check-out time is noon

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

Front desk staff will greet guests on arrival

Required at check-in

Credit card required for incidental charges
Government-issued photo ID may be required
Minimum guest age is 18
Minimum check-in age is 18
Minimum Spring Break check-in age is 18

Children

Free children's club

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas

Parking

Onsite valet parking (MXN 65 per night)
Wheelchair-accessible parking on site

Other information

Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) each morning 7:00 AM–noon
2 restaurants
2 bars/lounges
Beach bar
Coffee shop
Snack bar/deli

Taking the kids

Free children's club
Children's pool
Playground

What to do

On the beach
Boat tours nearby
Ski area nearby
Water skiing nearby

Working away

Meeting rooms
Conference space (5262 square feet)

Services

24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Wedding services
Beach sun loungers
Beach towels
Beach umbrellas
Pool loungers
Pool umbrellas

Facilities

2 buildings/towers
Built in 1997
Safe-deposit box at front desk
Terrace
Fitness center
An outdoor pool
Spa services

Accessibility

Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking

Languages spoken

English
Spanish

Room amenities

Be entertained

Flat-screen television
Satellite TV channels

Home comfort

Air conditioning (climate-controlled)
Iron/ironing board (on request)

Sleep well

Down comforter
Free crib/infant bed

What to enjoy

Balcony
Separate sitting area

Freshen up

Private bathroom
Shower/tub combination
Free toiletries
Hair dryer (on request)

Daily housekeeping
In-room safe

Special features

All-inclusive

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Las Gaviotas - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

El Morro - This beachfront buffet restaurant serves lunch and light fare. Open daily.

Fees & policies

Optional extras

Buffet breakfast is offered for an extra charge of MXN 250.00 for adults and MXN 150.00 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):

Dining venue(s)
Fitness facilities

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Valet parking costs MXN 65 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:

Children under 6 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Playa Suites

Playa Suites Acapulco

Playa Suites Hotel

Playa Suites Hotel Acapulco

Playa Hotel Acapulco

Playa Resort Acapulco

Playa Suites Acapulco Hotel Acapulco

Playa Hotel Acapulco

Playa Resort Acapulco

Playa Suites Hotel

Playa Suites Acapulco

Playa Suites Hotel Acapulco

Frequently asked questions

6,6

Good

7,0/10

Cleanliness

6,8/10

Staff & service

6,4/10

Amenities

6,1/10

Property conditions & facilities

6,6/10

Eco-friendliness

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