Playa Suites

Photo gallery for Playa Suites

Primary image
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
On the beach, white sand, sun loungers, beach umbrellas
Outdoor pool, pool umbrellas, sun loungers

Overview of Playa Suites

Playa Suites

4.0 star property
Upscale beachfront hotel with outdoor pool, near Condesa Beach

6,6/10 Good

818 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Av Costera Miguel Aleman No 123, Acapulco, GRO, 39670
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and 2 bars/lounges
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Fitness center
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Valet parking
  • Children's pool
For families
  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Private bathroom
  • Separate sitting area
Cleaning & safety
  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Costera Acapulco
  • Diana the Huntress - 4 min walk
  • Parque Papagayo - 22 min walk
  • Condesa Beach - 1 min drive
  • Plaza Bahia - 1 min drive
  • Diana Galleries Mall - 1 min drive
  • Gran Plaza Shopping Mall - 1 min drive
  • Icacos Beach - 1 min drive
  • Hornos Beach - 2 min drive
  • Papagayo Beach - 7 min drive
  • Acapulco Convention Center - 10 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 34 min drive

About this property

Playa Suites

At Playa Suites, you can spend time at the beach enjoying beach umbrellas, beachside drinks, and sun loungers, plus you'll be within a 10-minute drive of Parque Papagayo. Guests in the mood for pampering can indulge in massages, facials, and body scrubs, and the outdoor pool provides fun for everyone. Las Gaviotas, one of 2 restaurants, serves international cuisine and is open for breakfast and dinner. Other highlights at this upscale hotel include 2 bars/lounges, a free kid's club, and a fitness center.

All-inclusive

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 488 rooms
  • Arranged over 18 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum guest age is 18
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite valet parking (MXN 65 per night)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–noon
  • 2 restaurants
  • 2 bars/lounges
  • Beach bar
  • Coffee shop
  • Snack bar/deli

Taking the kids

  • Free children's club
  • Children's pool
  • Playground

What to do

  • On the beach
  • Boat tours nearby
  • Ski area nearby
  • Water skiing nearby

Working away

  • Meeting rooms
  • Conference space (5262 square feet)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Wedding services
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1997
  • Safe-deposit box at front desk
  • Terrace
  • Fitness center
  • An outdoor pool
  • Spa services

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Down comforter
  • Free crib/infant bed

What to enjoy

  • Balcony
  • Separate sitting area

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)

More

  • Daily housekeeping
  • In-room safe

Special features

All-inclusive

All-inclusive room rates at Playa Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include facials, body scrubs, body treatments, and manicures and pedicures.

Dining

Las Gaviotas - This buffet restaurant specializes in international cuisine and serves breakfast and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
El Morro - This beachfront buffet restaurant serves lunch and light fare. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of MXN 250.00 for adults and MXN 150.00 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Parking

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Valet parking costs MXN 65 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Children under 6 years old are not allowed in the swimming pool without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

Playa Suites
Playa Suites Acapulco
Playa Suites Hotel
Playa Suites Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Acapulco Hotel Acapulco
Playa Hotel Acapulco
Playa Resort Acapulco
Playa Suites Hotel
Playa Suites Acapulco
Playa Suites Hotel Acapulco

Frequently asked questions

Overall score and ratings

6,6

Good

7,0/10

Cleanliness

6,8/10

Staff & service

6,4/10

Amenities

6,1/10

Property conditions & facilities

6,6/10

Eco-friendliness

10/10 Exceptional

Norma, 4-night trip
Verified Hotels.com guest review

2/10 Poor

MAYRA, 5-night trip
Verified Hotels.com guest review

6/10 Good

Hugo Arnulfo, 2-night trip
Verified Hotels.com guest review

4/10 Fair

MARÍA JUANA, 2-night trip
Verified Hotels.com guest review

6/10 Good

PEDRO, 3-night trip
Verified Hotels.com guest review

4/10 Fair

Néstor Adan, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

FERNANDO, 2-night family trip
Verified Hotels.com guest review

6/10 Good

Jammes, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Evelin, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Todo muy bien, la atención del personal amable. El único inconveniente es que hay huéspedes que "apartan" los camastros de la playa desde las 7 de la mañana aún que no los estén usando, lo cual impide al resto de las familias hacer uso de ellos, y esto te obliga a tener que pagar otro fuera del hotel. Creo que deberían de poner más atención en eso, el resto bien en general
Evelin, 1-night family trip
Verified Hotels.com guest review