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Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel

3.5-star hotel with restaurant, near Cleveland Public Library

  • Free WiFi
From
ZAR 1,859

Image gallery

  • Standard Room - Guest Room
  • Standard Room - Guest Room
  • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Worklife) - Bathroom
  • Family Suite, 1 King Bed, Non Smoking (Worklife) - Bathroom
  • Standard Room - Guest Room
Standard Room - Guest Room. Image 1 of 70.
1 / 70Standard Room - Guest Room
1260 Euclid Ave, Cleveland, 44115, OH, United States of America
8,4.Very good.
  • The hotel was clean and safe, the staff was friendly, and the room was reasonably priced.…

    Jun 11, 2021

  • Wonderful stay all the way around! Very clean and updated. Bed was amazingly comfortable…

    Jun 5, 2021

See all 844 reviews

Official standards

This property advises that it adheres to Clean Promise (IHG), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 48 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Dining options
Convenient
Safe
Quiet

The following facilities are closed on Sunday and Saturday:
  • Bar/lounge
  • Indoor pool
  • Restaurant
  • Sauna
  • Spa tub
  • The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Indoor pool
  • Sauna
  • Spa tub
    • Parking available
    • Free WiFi
    • Gym
    • Non-smoking
    • Air Conditioning

    Property highlights

    Main amenities

    • 205 smoke-free guestrooms
    • Daily housekeeping
    • Restaurant and bar/lounge
    • Breakfast available
    • Free area shuttle
    • 24-hour fitness center

    For families

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Private bathroom
    • Premium TV channels
    • Television
    • Free toiletries

    What’s around

    • In Gateway District
    • Rocket Mortgage FieldHouse - 10 min walk
    • Progressive Field - 13 min walk
    • Rock and Roll Hall of Fame - 18 min walk
    • FirstEnergy Stadium - 21 min walk
    • Cleveland State University - 10 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Room, 2 Double Beds, Accessible, Non Smoking (Mobility)
    • Room, 2 Double Beds, Non Smoking
    • Room, 1 King Bed, Accessible, Non Smoking (Bathtub, Worklife)
    • Family Suite, 1 King Bed, Non Smoking (Worklife)
    • Standard Room
    • Room, 1 King Bed, Non Smoking (Worklife)
    • Room, 1 King Bed with Sofa bed, Non Smoking (Worklife)
    • Premium Room, 1 King Bed, Non Smoking, View (Worklife)
    • Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower, Worklife)
    • Suite, 1 King Bed, Non Smoking, View (Chandelier View, Worklife)
    • Premium Suite, 1 King Bed, Non Smoking, View

    Location

    1260 Euclid Ave, Cleveland, 44115, OH, United States of America
    • In Gateway District
    • Rocket Mortgage FieldHouse - 10 min walk
    • Progressive Field - 13 min walk

    What’s around

    Landmarks

    • In Gateway District
    • Rocket Mortgage FieldHouse - 10 min walk
    • Progressive Field - 13 min walk
    • Rock and Roll Hall of Fame - 18 min walk
    • FirstEnergy Stadium - 21 min walk
    • Cleveland State University - 10 min walk
    • Huntington Convention Center of Cleveland - 15 min walk
    • Great Lakes Science Center - 19 min walk
    • Cleveland Public Library - 9 min walk
    • Cleveland Museum of Art - 4.2 mi / 6.7 km

    Getting around

    • Cleveland Hopkins International Airport (CLE) - 15 min drive
    • Cleveland, OH (BKL-Burke Lakefront) - 5 min drive
    • Cleveland, OH (CGF-Cuyahoga County) - 23 min drive
    • Cleveland Station - 19 min walk
    • Tower City-Public Square Station - 14 min walk
    • East 34th-Campus Station - 30 min walk
    • Free area shuttle

    At a glance

    Hotel size

    • This hotel has 205 rooms
    • This hotel is arranged over 13 floors

    Arriving/leaving

    • Check-in time 3 PM-midnight
    • Check-out time is noon

    Restrictions related to your trip

    • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

    Children

    • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

    Parking

    • Onsite valet parking (USD 37 per day; includes in/out privileges)
    • Wheelchair-accessible parking on site

    Other information

    • Smoke-free property
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Full breakfast on weekdays (surcharge)
    • Restaurant
    • Bar/lounge
    • Snack bar/deli
    • Room service (during limited hours)

    Things to do

    • 24-hour fitness facilities
    • Golfing nearby
    • Fitness facilities

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 13079
    • Conference space size (meters) - 1215
    • Computer station

    Services

    • 24-hour front desk
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Porter/bellhop

    Facilities

    • Elevator
    • Safe-deposit box at front desk

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair accessible
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible parking
    • Wheelchair-accessible public bathroom
    • Wheelchair-accessible path to lift
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible fitness centre
    • Wheelchair-accessible meeting spaces/business centre
    • Wheelchair-accessible on-site restaurant
    • Visual alarms in hallways
    • Closed captioned TV
    • Raised toilet seat
    • Grab bar - near toilet
    • Visual fire alarm

    Languages Spoken

    • English
    • Spanish

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Iron/ironing board

    Sleep well

    • Blackout drapes/curtains
    • Pillowtop mattress

    Freshen up

    • Private bathroom
    • Shower/tub combination
    • Designer toiletries
    • Hair dryer

    Be entertained

    • TV
    • Pay movies
    • Premium TV channels

    Stay connected

    • Desk
    • Free WiFi
    • Phone

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Ghost Light Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.

    Small print

    Also known as

    • Wyndham Cleveland Playhouse Square
    • Crowne Plaza Cleveland Playhouse Square Hotel
    • Crowne Plaza Cleveland Playhouse Square
    • Crowne Plaza Cleveland at Playhouse Square
    • Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel Hotel
    • Wyndham Playhouse
    • Wyndham Playhouse Square
    • Wyndham Playhouse Square Hotel
    • Wyndham Playhouse Square Hotel Cleveland
    • Cleveland Wyndham
    • Wyndham Cleveland At Playhouse Square Hotel Cleveland
    • Wyndham Cleveland At Playhouse Square Ohio
    • Wyndham Cleveland Playhouse Square Hotel

    Optional extras

    Valet parking costs USD 37 per day with in/out privileges

    Full breakfast is offered for an extra charge of USD 14.95 per person (approximately)

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

    Contactless check-in and contactless check-out are available.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast and dinner, and also through room service.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

    This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    This property accepts credit cards and debit cards. Cash is not accepted. 

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Crowne Plaza Cleveland at Playhouse Square, an IHG Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes. Valet parking costs USD 37 per day.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3 PM - midnight. Check-out time is noon. Contactless check-in and check-out are available.
    • Yes, there's an onsite restaurant, Ghost Light Restaurant . Nearby restaurants include Adega (3-min walk), The Clevelander (4-min walk), and Hofbräuhaus (5-min walk).
    • No, this hotel doesn't have a casino, but Horseshoe Casino (12-min walk) and JACK Cleveland Casino (13-min walk) are both nearby.
    • Maintain your daily exercise routine at the 24-hour gym.
    8,4.Very good.
    • 10,0.Exceptional

      Room for two, not one

      I informed the hotel that there were two of us staying in the room, but our room only had one face cloth in it. I informed the desk clerk that we needed one more face cloth and another towel, but when housekeeping came to our room he gave us a bath towel, hand towel, no face cloths. Other than that our stay was excellent.

      Sharon, 1 night business trip, Jun 4, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Everyone was quite friendly from chexk Upon arrival, we were greeted by the valet staff.

      Claudia, 2 night family trip, Jun 4, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Spectacular!

      Everything was wonderful! The room was great and the service was too. I even forgot my credit card at the front desk and it was returned that evening by the staff. The only thing that would need improving is the Valet. If you want to park your car, you're required to Valet. On Saturday at checkout, there was only 1 valet working and we felt so bad. Even though they outsource valet services, I hope they communicate to the vendor to staff better at check out times.

      Emily, 2 night trip, Jun 4, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      First class service

      The staff was amazing. Great location to the ballpark and other attractions. Great security and proper room service. I couldn’t find a fridge just as a heads up but was not a deal breaker. Would stay again

      Jose, 1 night family trip, Jun 1, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Check in time was 3 pm. We arrived about 4:15 and was told room was not ready. Wait was only about 15 minute but floor in room had obviously not been vacuumed. we had to call the desk to get towel. Disappointed that the pool was not able to be used but i guess that is due to Covid.

      Michael, 1 night family trip, May 30, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      The hotel was nice and it was in a prime location. However my only complaint is it would be convenient if they had a restaurant on location to serve breakfast in the morning. Not much was open early on Sunday morning.

      Kenneth, 1 night trip with friends, May 29, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      A great hotel

      The people at the hotel were very nice considering that we came a little early than expected, but everything worked out at the end without an issue. They were very cordial and very considerate. Basically they were very nice. Overall a friendly service given the circumstances that we had, but an excellent experience nonetheless. I would recommend this hotel if you need to do something within the downtown Cleveland area.

      Nelson, 1 night trip with friends, May 29, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Very nice stay

      This was a lovely hotel. The location was perfect. The staff very friendly and helpful. The pool wasn't open as they are remodeling it, but that was ok. The beds and pillows and abundant hot water was great.

      Maybelle, 1 night business trip, May 28, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Nice Stay, disappointed in amenities

      Stay was nice. There were a few issues such as no refrigerator in the room and the heat didn't work when it was cold in the evening.

      james, 2 night trip, May 28, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Great staff

      Our stay was great. The check in at 1 am was easy and staff person was very helpful. The restaurant accommodated our large party with Charles, Alex and Ashley all helping. Along with the head chef. We were treated well by all staff. The hotel was very clean and well managed. The valet was very helpful and had us a cab withing 6 minutes after an UBER declined us. I would highly recommend this hotel!

      John, 3 night trip with friends, May 27, 2021

      Verified Hotels.com guest review

    See all 844 reviews