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All properties in Guatemala City, Guatemala Department, Guatemala
1 room, 2 adults

Hilton Garden Inn Guatemala City

4-star4 stars
13 Calle 7 65 Zona 9, Guatemala City, 01009, Guatemala

4-star hotel with restaurant, near Oakland Mall
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Clean. Very very small room with no pool facilities. Mar 27, 2021
  • Everything was clean, not crowded which was excellent for social distancing. Plus, the…Mar 27, 2021

Hilton Garden Inn Guatemala City

from ZAR 1,241
  • Room, 2 Double Beds
  • Room, 2 Double Beds, City View
  • Room, 1 King Bed
  • Junior Suite, 1 King Bed
  • Junior Suite, 1 King Bed, City View
  • Room, 1 King Bed, City View
  • Room, 1 Queen Bed
  • Room, 1 Queen Bed, Accessible (Roll-in Shower)
  • Room, 2 Queen Beds
  • Room, 2 Queen Beds, City View

What’s around Hilton Garden Inn Guatemala City

Landmarks

  • In Zona 9
  • Oakland Mall - 14 min walk
  • Children's Museum - 21 min walk
  • Natural History Museum - 23 min walk
  • Teatro Nacional - 42 min walk
  • Central Market - 3.1 mi / 5 km
  • Kaminaljuyu - 3.4 mi / 5.5 km
  • Universidad del Valle de Guatemala - 3.7 mi / 5.9 km

Getting around

  • La Aurora Intl. Airport (GUA) - 10 min drive

At a glance

Key facts

Hotel size

  • This hotel has 109 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 1 PM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free onsite self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Microwave in a common area
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1993
  • Elevator
  • ATM/banking
  • Garden
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible registration desk
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Soundproofed rooms
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Garden Grille & Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Hilton Garden Inn Guatemala City’s small print

Also known as

  • Guatemala Princess
  • Hilton Garden Inn Guatemala City Guatemala City
  • Hilton Garden Inn Guatemala City Hotel Guatemala City
  • Princess Guatemala
  • Princess Hotel Guatemala
  • Hotel Princess Guatemala/Guatemala City
  • Princess Hotel Guatemala City
  • Hilton Garden Inn Guatemala City Hotel
  • Hilton Garden Inn Guatemala City
  • Hilton Garden Guatemala City
  • Hilton Garden Inn Guatemala City Hotel

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Noise-free guestrooms cannot be guaranteed.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Late check-out can be arranged for an extra charge of USD 45.00 (subject to availability)

Buffet breakfast is offered for an extra charge of USD 15.40 for adults and USD 7.70 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hilton Garden Inn Guatemala City

  • Does Hilton Garden Inn Guatemala City offer free cancellation for a full refund?
    Yes, Hilton Garden Inn Guatemala City does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hilton Garden Inn Guatemala City?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hilton Garden Inn Guatemala City?
    Yes, there's free self parking.
  • Are pets allowed at Hilton Garden Inn Guatemala City?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hilton Garden Inn Guatemala City?
    You can check in from 3:00 PM - midnight. Check-out time is 1 PM. Late check-out is available for a charge of USD 45.00 (subject to availability). Express check-out and contactless check-out are available.
  • Are there restaurants at or near Hilton Garden Inn Guatemala City?
    Yes, Garden Grille & Bar offers international cuisine. Nearby restaurants include De Mario (3-min walk), Carpaccio Restaurant (4-min walk), and Inca Iskay (4-min walk).
  • What is there to do at Hilton Garden Inn Guatemala City and nearby?
    Hilton Garden Inn Guatemala City has a fitness center and a garden.

Recent reviews

Superb 9,0 From 316 reviews

Good 6,0
Breakfast should be included in the price and it wasn't. The food was not good, it is tasteless food in other words it was horrible.
Antonio, mx3 night trip
Exceptional 10,0
Friendly and helpful
The check in service what so fast and the staff are very friendly and helpful loved staying there
Darren, us1 night family trip
Exceptional 10,0
Excellent service and condition of the room, helpful staff
us1 night trip
Exceptional 10,0
Excellent affordable option conveniently located in Guatemala City.
Miguel, us1 night romance trip
Exceptional 10,0
Everything was good the service the staffs very good
us1 night family trip
Good 6,0
Look old really small room with a small window
Julien, us1 night family trip
Poor 2,0
Hotel charged nights. it was prepaid w/ hotels.com
Double paid ( pre pay hotels.com and hotel charged 4 night stay when The credit card was used for incidentals only). Calling and emailing hotel, they don’t respond. I Hopefully hotels.com can assist.
Carine, us4 night business trip
Very good 8,0
Room too small. Asked for a large single bed and was given a twin bed room and manager refused to change it l.
us1 night romance trip
Exceptional 10,0
very clean, wish there was a pool though. My family really enjoyed it
Aileen, us1 night family trip
Exceptional 10,0
Amazing service! Safe transportation!
Bianca, us1 night family trip

Hilton Garden Inn Guatemala City