Hilton Vienna Plaza

Amazing hotel great service!

Easily the best hotel stay I’ve had anywhere, this coming from someone who travels frequently. Staff was very nice and late check out was at 2pm. My flight wasn’t until 9pm and I was able to extend until 6:30pm for a very reasonable price.

Enjoyed the hotel. Reception were helpful & our room was ready on our arrival which we appreciated having had a very early fligh from UK. Room clean & bed comfortable. A couple of more comfortable chairs would have been nice to relax in after walking round the beautiful city. Thought the 2 bottles of water left out as a thank you to members, & with a charge of 4.5 euros to others was a bit much. The hotel was not cheap, so can't see why you have to charge for water that we were able to buy for less than 1 euro else where. We joined our daughter who had been on a business trip for the weekend. She had been in another hotel till we arrived as The Hilton was too expensive during the week. Her room there was cheaper but she had dressing gowns water & a better selection of toiletries than you offered. Also when she gave the hotel a good review through the booking agent on line they were thoughtful enough to send her up a lovely basket of fruit with their thanks. There was no such response from The Hilton. Little touches like that count, & having picked her up at that hotel before she moved, I would have been very happy to stay there & took business cards from their reception to give to any friends who wanted a recommendation.

I am speechless.

Car park lift could reach to our floor ！Great Check-in staff（Man）was so helpful given us local map and showed us where we would like to visit