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All properties in Antwerp, Flemish Region, Belgium

Novotel Antwerpen

Family-friendly hotel in Antwerp with restaurant and pool bar

  • Free WiFi
From
ZAR 1,248

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  • Outdoor Pool
  • Outdoor Pool
  • Outdoor Pool
  • Garden View
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1 / 80Outdoor Pool
7,6.Good.
  • The hotel is in need for a long-due renovation and maintenance. showers with missing…

    Mar 18, 2021

  • Lovely ladies at reception was very helpful and so professional. Thank you for…

    Jul 23, 2020

See all 206 reviews

Official standards

This property advises that it adheres to ALLSAFE (Accor Hotels) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 120 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool access
  • Breakfast available
  • Fitness center

For families

  • Free cribs/infant beds
  • Playground on site
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping

What’s around

  • Museum Aan de Stroom - 4.3 mi / 6.9 km
  • Butcher's Hall - 4.8 mi / 7.7 km
  • Antwerp Market Square - 4.8 mi / 7.7 km
  • Cathedral of Our Lady - 4.8 mi / 7.7 km
  • Antwerp City Hall - 4.8 mi / 7.7 km
  • Antwerp Zoo - 7.5 mi / 12.1 km
Due to COVID-19, this property’s food and beverage options may be limited.

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Standard Double Room, 1 Double Bed with Sofa bed
  • Standard Double Room, 1 Double Bed with Sofa bed
  • Standard Room, 2 Twin Beds

Location

  • Museum Aan de Stroom - 4.3 mi / 6.9 km
  • Butcher's Hall - 4.8 mi / 7.7 km
  • Antwerp Market Square - 4.8 mi / 7.7 km

What’s around

Landmarks

  • Museum Aan de Stroom - 4.3 mi / 6.9 km
  • Butcher's Hall - 4.8 mi / 7.7 km
  • Antwerp Market Square - 4.8 mi / 7.7 km
  • Cathedral of Our Lady - 4.8 mi / 7.7 km
  • Antwerp City Hall - 4.8 mi / 7.7 km
  • Antwerp Zoo - 7.5 mi / 12.1 km
  • Museum Mayer van den Bergh - 8 mi / 12.9 km
  • Rubens House - 8.1 mi / 13 km
  • ModeMuseum - 10.8 mi / 17.4 km
  • Plantin-Moretus Museum - 11 mi / 17.6 km

Getting around

  • Antwerp (ANR-Antwerp Intl.) - 18 min drive
  • Brussels Airport (BRU) - 41 min drive
  • Antwerp Noorderdokken Station - 29 min walk
  • Sint-Mariaburg Station - 6 min drive
  • Ekeren Station - 8 min drive

At a glance

Hotel size

  • This hotel has 120 rooms

Arriving/leaving

  • Check-in time 2:00 PM-6:00 AM
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only)*
  • Restrictions apply*
  • 2 per room
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite RV/bus/truck parking
  • Onsite self parking (includes in/out privileges; fees apply)
  • Wheelchair-accessible parking on site
  • Electric vehicle charging point on site

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (during limited hours)
  • Barbecue grills
  • Water dispenser

Things to do

  • Outdoor seasonal pool
  • Pool sun loungers
  • Fitness facilities
  • Playground on site
  • Pool umbrellas

Working away

  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 1884
  • Conference space size (meters) - 175
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
  • Height-adjustable showerhead

Languages Spoken

  • Dutch
  • English
  • French
  • German

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms

Things to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

FoodSquare Bar& Brasserie - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Food Square - This bar serves breakfast, lunch, and dinner. A children's menu is available. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Small print

Also known as

  • Antwerpen Novotel
  • Novotel Antwerpen
  • Novotel Hotel Antwerpen
  • Antwerp Novotel
  • Novotel Antwerpen Hotel
  • Novotel Antwerpen Hotel
  • Novotel Antwerpen Antwerp
  • Novotel Antwerpen Hotel Antwerp

Optional extras

Early check-in can be arranged for an extra charge of EUR 10 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 35 (subject to availability)

Self parking is available for an extra charge

Buffet breakfast is offered for an extra charge of EUR 19 per person (approximately)

Pets are allowed for an extra charge of EUR 15 per accommodation, per night

Service animals exempt from fees

Policies

For details on pet restrictions, contact the property at the number on the booking confirmation.

  • The seasonal pool is open from May to September.
  • Pool access available from 7:00 AM to 10:00 PM.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property.

    Personal protective equipment, including masks and gloves, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

    Contactless check-out is available.

    Individually-wrapped food options are available for breakfast, lunch, and dinner.

    This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

    This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    This property accepts credit cards, debit cards, and cash.

    Mandatory fees

    You’ll be asked to pay the following charges at check-in or check-out:
    • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: EUR 2.97 per person, per night. This tax does not apply to children under 12 years of age.
    • Christmas Eve (24 December) Gala Dinner per adult: EUR 35
    • Christmas Eve (24 December) Gala Dinner per child: EUR 15 (from 4 to 12 years old)
    • New Year's Eve (31 December) Gala Dinner per adult: EUR 40
    • New Year's Eve (31 December) Gala Dinner per child: EUR 15 (from 4 to 12 years old)

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Novotel Antwerpen does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's self parking on site (charges apply). Free RV/bus/truck parking and electric vehicle charging are available.
    • Yes, there's a seasonal outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Yes, cats and dogs are welcome, with a limit of 2 per room. There's a charge of EUR 15 per accommodation, per night. Service animals are exempt from fees. Food and water bowls are available.
    • You can check in from 2:00 PM - 6:00 AM. There's a charge of EUR 10 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 35 (subject to availability). Express check-in and check-out and contactless check-out are available.
    • Yes, FoodSquare Bar& Brasserie offers alfresco dining and international cuisine. Nearby restaurants include Hechi (3-min walk), Berekieke (2.3 mi), and Distelhoek (2.4 mi).
    • Novotel Antwerpen has a seasonal outdoor pool and a fitness center, as well as a garden and access to a nearby outdoor pool.
    7,6.Good.
    • 8,0.Very good

      Generally acceptable hotel. Nothing special should be expected

      Arend, 1 night business trip, Mar 2, 2020

      Verified Expedia guest review

    • 10,0.Exceptional

      Stay

      Hotel was clean Staff was nice Breakfast was good

      Jeffrey, 2 night family trip, Feb 14, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      Family trip

      Good location, good breakfast, I think they need to renew the carpet in they rooms. But overall not bad.

      Ives, 2 night family trip, Feb 14, 2020

      Verified Hotels.com guest review

    • 6,0.Good

      Meets needs but not up to Novotel standards

      I stay at Novotel properties during most of my travels. There us a minimum standard for Novotel that this property does not meet. While the property is clean and the staff is superb, carpets all need to be replaced. Breakfast should be included with all reservations because it is not worth the €19 per adult fee. Without updates, this hotel should rebrand to their IBIS budget hotel

      2 night family trip, Feb 13, 2020

      Verified Hotels.com guest review

    • 8,0.Very good

      Good hotel overall

      Overall good Hotel. Location is good with ample free parking. The place in need of some upgrade. Room size is bigger than normal which is good but little dated for Novotel standards. Good rating but not excellent.

      Rizwan, 1 night family trip, Dec 30, 2019

      Verified Hotels.com guest review

    • 6,0.Good

      never again BE

      Lumpy hard pillows, dirty carpets. There is nothing around this hotel except industry, and driving to the city is not a great drive. Reception staff offer good service re info, directions etc, early check in.

      2 night family trip, Nov 19, 2019

      Verified Hotels.com guest review

    • 8,0.Very good

      Great location & lovely staff. Bedroom with great size but bath/shower screen leaked. Think that’s why there was an odd smell which wedidn’t notice at first

      1 night family trip, Sep 6, 2019

      Verified Expedia guest review

    • 6,0.Good

      There were stains on the carpet. The area was very industrial, very little around the hotel.

      Daniel, 1 night trip, Aug 21, 2019

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Friendly and good Clean Hotel, Improved

      Reception Staff are always friendly room clean and seemed to be a new shorted menu on joining restaurant which seemed to show an improved level of service of staff. Very good location for the customer I went to see.

      1 night business trip, Aug 19, 2019

      Verified Hotels.com guest review

    • 2,0.Poor

      Arrived to the Hotel with my wify, 2year old son and father only to be told the Hotel had lost my booking. Hotel was full but as it was their fault thy said they would find alternate accommodation. With only 1 girl on front desk (really? for a fully booked hotel?!) it took over an hour as she also had to deal with check ins. In the end we were given the option of the Ibis Budget next door, so a 3 star down to a 1 star hotel within the same group. Had to then come back and negotiate ourselves free dinner to compensate for the price difference. It was as if they thought We found you a bed, thats good enough. Keeping in mind we were booked in a mid range and not budget hotel I'm very disappointed in AccorHotels level of service in relation of staffing levels and compensation.

      2 night family trip, Aug 15, 2019

      Verified Expedia guest review

    See all 206 reviews