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1 room, 2 adults

Holiday Inn Express Rochester - University Area

2,5-star2,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Microwave
717 E Henrietta Rd, Rochester, NY, 14623, United States of America

Hotel with indoor pool, near Strong Memorial Hospital
  • Free continental breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Microwave
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • We booked hotel room for swimming and working out in gym we were told 3 different stories…Sep 7, 2020
  • The front staff and manager were so helpful when we checked in. The shower was one of…Sep 4, 2020

Holiday Inn Express Rochester - University Area

from ZAR 1,859
  • Standard Room
  • Executive Room, 1 King Bed, Non Smoking
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing, Mobility, Bathtub)
  • Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)
  • Executive Room, 1 King Bed, Accessible, Non Smoking (Hearing)
  • Room, 1 Queen Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)
  • Room, 2 Queen Beds, Non Smoking
  • Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

What’s around Holiday Inn Express Rochester - University Area

Landmarks

  • University of Rochester - 45 min walk
  • Strong Memorial Hospital - 33 min walk
  • Bill Gray's Regional Iceplex - 23 min walk
  • URMC Women's Health Center - 26 min walk
  • Genesee Valley Park - 38 min walk
  • Frederick Douglass Statue - 41 min walk
  • Marketplace Mall - 41 min walk
  • Highland Hospital - 44 min walk

Getting around

  • Greater Rochester Intl. Airport (ROC) - 6 min drive
  • Rochester Station - 14 min drive

At a glance

Key facts

Hotel size

  • This hotel has 105 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11:00 AM
  • Express check-out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Free self parking on site

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Playground on site
  • Golfing nearby
Working away
  • Business center
  • Conference space size (feet) - 464
  • Conference space size (meters) - 42
  • One meeting room
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Picnic area
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible pool
  • Visual alarms in hallways
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Holiday Inn Express Rochester - University Area’s small print

Also known as

  • Quinta Inn Rochester South
  • Holiday Inn Express Rochester - University Area Rochester
  • Holiday Inn Express Rochester - University Area Hotel Rochester
  • Quinta Rochester South
  • La Quinta Inn & Suites Rochester South Hotel Rochester
  • La Quinta Inn And Suites Rochester South
  • Holiday Inn Express Rochester Brighton Hotel
  • Holiday Inn Express Rochester Brighton
  • Holiday Inn Express Rochester University Area Hotel
  • Holiday Inn Express Rochester University Area
  • Holiday Inn Express Rochester - University Area Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

    Each guestroom is kept vacant for a minimum of 48 hours between bookings.

    The property affirms that it follows sanitization practices of Clean Promise (IHG) guidelines.

    The property affirms that it adheres to the SafeStay (AHLA - USA) sanitization guidelines.

    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs for Holiday Inn Express Rochester - University Area

    • Does Holiday Inn Express Rochester - University Area offer free cancellation for a full refund?
      Yes, Holiday Inn Express Rochester - University Area does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • What are the cleanliness and hygiene measures currently in place at Holiday Inn Express Rochester - University Area?
      This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
    • Is parking offered on site at Holiday Inn Express Rochester - University Area?
      Yes, there's free self parking.
    • Is there a pool at Holiday Inn Express Rochester - University Area?
      Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.
    • Are pets allowed at Holiday Inn Express Rochester - University Area?
      Sorry, pets aren't allowed, but service animals are welcome.
    • What are the check-in and check-out times at Holiday Inn Express Rochester - University Area?
      You can check in from 3 PM to 5:30 AM. Check-out time is 11:00 AM.
    • Are there restaurants at or near Holiday Inn Express Rochester - University Area?
      Yes. Nearby restaurants include Duff's Famous Wings (14-min walk), Pi Craft Pizza (2.1 mi), and DiBella's Old-Fashioned Submarines (2.1 mi).

    Recent reviews

    Very good 8,2 From 291 reviews

    Very good 8,0
    It was fine except that they should list that you are unable to use the pool!
    Jodi, us1 night trip
    Exceptional 10,0
    Holiday Inn Express Professionalism Services
    My stay at the Holiday Inn Express was most relaxing and accommodating due to Angel Vasquez courteous, polite and overall professionalism services. I would recommend this hotel to others for this hotel's amenities and exceptional guest services.
    us2 night family trip
    Good 6,0
    Poor Management
    The place was dirty, and the house keepers never serviced my room for three days I was there. I observed the cleaning staff walked in an elevator, saw a dirty napkin inside the elevator, and ignored it. That same napkin was in the elevator for three days.
    Douglas, us4 night trip
    Good 6,0
    Okay but. . .
    Double queen room was given away to someone else before we got there around 3:00 am even though we had already paid for the room. Our family of four were separated into two single king rooms. My daughter and I got a room on the 5th floor that smelled like smoke even though it was a non smoking facility. We tried to sleep, but could not and we were moved to the 1st floor which smelled better. It had a bathroom door that scraped loudly against the floor every time it was opened or closed. Ended up getting to bed at 4:00 am. I asked for towels in the morning, but the workers said they didn’t have any. I asked for towels at night and the workers said they didn’t have any and to ask in the morning. Never got any towels, but we were able to use some from the second room we were given. Very loud on the first floor with doors banging in the morning. Pool was open, but didn’t use it. Granola bar and muffin for breakfast to go. It was a good location because my son was moving into college. Comfy beds. Not sure that I would stay here again though.
    Christopher, us3 night family trip
    Very good 8,0
    Comfortable Nights Sleep, Polite Staff!
    We travel to Rochester several times a year for school functions for my child. This was our first stay at this hotel. The front desk staff were very polite. They had cookies for returning students, which my daughter loved after a long drive!! Always a nice nights sleep no complaints.
    Alicia, us1 night family trip
    Exceptional 10,0
    Riviere family
    It was amazing
    Elma, us1 night family trip
    Exceptional 10,0
    Continuing to Impress
    Always a great steady at this holiday inn. The front desk folks are amazing and i will def be back.
    Nathan, us1 night trip with friends
    Good 6,0
    Wouldn’t Recommend
    The room was a bit below average, when booking, no where was it stated that there’d be bagged breakfast. The “breakfast” included a Chewy Granola Bar and a muffin. Now I understand because of Covid-19 they clearly cannot serve hot foods, which I’m fine with and I agree, however I would’ve preferred that it have been stated somewhere that, that was the menu. With the price I paid for this hotel, that “breakfast” was unacceptable. Next in the room itself, the bathroom door did not lock, so my friends and I had to make sure we didn’t walk in on each other, which isn’t the biggest deal but an inconvenience otherwise. Next, one of the beds was nearly falling off the box frame, one of the bars of the frame was sticking out and a friend of mine hurt her foot by walking into it. Since the bed was off the box frame the bed shook a lot when getting on and off the bed.
    DeVyne, us2 night trip with friends
    Exceptional 10,0
    Front desk very helpful. Some guests were loud and did not keep quiet hours in mind
    Roland, ca4 night business trip
    Exceptional 10,0
    Great stay!
    The stay was overall pleasant, almost forgot I was in a hotel.
    Marco, us2 night business trip

    Holiday Inn Express Rochester - University Area

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