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All properties in Sun City, North West (province), South Africa
1 room, 2 adults

The Cascades Hotel at Sun City Resort

5-starQuality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
R556, Sun City, North West, 0316, South Africa

Luxury hotel with golf course, near The Valley of Waves
  • Free WiFi and free parking
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Babysitting or childcare (surcharge)
    • Children's club (surcharge)
    • Children's pool
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • I really enjoyed my stay; service was not always excellent, but acceptable. I would stay…Dec 18, 2019
  • It was amazing,only problems need to sort the lifts out Sep 10, 2019

The Cascades Hotel at Sun City Resort

from ZAR 3,239
  • Luxury Twin Room
  • Luxury Family Room
  • Paraplegic Room
  • Superior Luxury Family Room
  • Superior Luxury Room
  • Superior Luxury Room with Balcony
  • Luxury Suite

What’s around The Cascades Hotel at Sun City Resort

Landmarks

  • The Valley of Waves - 8 min walk
  • The Gary Player Golf Course - 2 min walk
  • Sun City Casino - 2 min walk
  • Lost City - 21 min walk
  • Mogwase Shopping Center - 12 mi / 19.4 km
  • Royal Bafokeng Stadium - 20.5 mi / 33 km
  • Lebone II - College of the Royal Bafokeng - 23.1 mi / 37.2 km
  • Olympia Park Stadium - 28.1 mi / 45.1 km

Getting around

  • Free area shuttle
  • Airport shuttle (surcharge)
  • Free casino shuttle

At a glance

Key facts

Hotel size

  • This hotel has 243 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-out
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

  • Children's club *

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle *

Parking

  • Free valet parking on site

Offsite

  • Free area shuttle

  • Free casino shuttle

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 2 restaurants
  • 3 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • 24-hour room service
Things to do
  • Miniature golf on site
  • Hiking/biking trails on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Mountain biking on site
  • Parasailing on site
  • Playground on site
  • Segway rental/tour on site
  • Water skiing on site
  • Golfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator
  • ATM/banking
  • Designated smoking areas (fines apply)
  • Garden
  • Terrace
Accessibility
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
Sleep well
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Pay movies
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Gary Player Health Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Peninsula - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast only.

Bocado - This poolside restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

The Grill Room - Overlooking the garden, this fine-dining restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.

Legends - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.

Luma Bar & Lounge - This lobby lounge specializes in local cuisine and serves light fare only. Open daily.

Recreation

On Site

  • Fitness facilities
  • Golf course on site
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Miniature golf on site
  • Hiking/biking trails on site
  • Motor boating on site
  • Personal motorized watercraft on site
  • Mountain biking on site
  • Parasailing on site
  • Playground on site
  • Segway rental/tour on site
  • Water skiing on site
  • Free water park access

Nearby

  • Golfing nearby

The Cascades Hotel at Sun City Resort’s small print

Also known as

  • Cascades Hotel
  • The Cascades Hotel at Sun City Resort Hotel
  • The Cascades Hotel at Sun City Resort Sun City
  • The Cascades Hotel at Sun City Resort Hotel Sun City
  • Cascades Hotel Sun City
  • Cascades Sun City
  • Hotel Cascades
  • Hotel Cascades Sun City
  • Cascades Hotel Sun City Resort
  • Cascades Hotel Resort
  • The Cascades At Sun City
  • The Cascades Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Individually-wrapped food options are available through room service.

Reservations are required for golf tee times and massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Cascades Hotel at Sun City Resort

  • Does The Cascades Hotel at Sun City Resort offer free cancellation for a full refund?
    Yes, The Cascades Hotel at Sun City Resort does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is The Cascades Hotel at Sun City Resort currently open?
    The property is closed between October 28 and November 07.
  • What are the cleanliness and hygiene measures currently in place at The Cascades Hotel at Sun City Resort?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff wear personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at The Cascades Hotel at Sun City Resort?
    Yes, there's free self and valet parking.
  • Is there a pool at The Cascades Hotel at Sun City Resort?
    Yes, there's an outdoor pool and a children's pool.
  • Are pets allowed at The Cascades Hotel at Sun City Resort?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at The Cascades Hotel at Sun City Resort?
    You can check in from 2:00 PM to midnight. Check-out time is 11:00 AM.
  • Are there restaurants at or near The Cascades Hotel at Sun City Resort?
    Yes, there are 2 onsite restaurants.
  • Is airport shuttle service offered by The Cascades Hotel at Sun City Resort?
    Yes, an airport shuttle is available.
  • Is there an onsite casino at The Cascades Hotel at Sun City Resort?
    Yes, there's a casino, featuring 700 slot machines and 51 gaming tables.

Recent reviews

Good 7,4 From 74 reviews

Poor 2,0
Not a five star hotel at all
za1 night business trip
Very good 8,0
Not the best in terms of cleanliness
The hotel bathroom was a little dingy. There was blood on the hotel duvet, which we only saw when we got into bed that evening. It was clear to us that the bedding wasn’t changed for our stay.
Tracey, za1 night family trip
Very good 8,0
It was average
Wiseman, za2 night family trip
Very good 8,0
The hotel is conveniently situated in Sun City
I would say so and so. The drains in the shower and the bad tub were very slow to evacuate water. The fridge in the room was not working. The two times I tried to reach Room service, there was no response. I had to go through reception.
benoit, za2 night family trip
Fair 4,0
Sun City Cascades
It was a really busy time but there was only one lift working. Management did nothing or didnt even show an interest in getting it sorted The standards in Sun City are not like before it is deteriorating more like a three star.The price I paid is an overcharge The two single beds were so small. Not fitting the price paid. The cleaners were unfriendly. Phone did not work
shehnila, za4 night family trip
Fair 4,0
I booked 4 non smoking room and paid one month advance. But they sent us to smoking rooms and it took them 8 hours to find one non smoking room. So we had no choice to stay in 3 smoking rooms with kids due to rooms are fully booked !! No slippers in the room ! The refilled bottle water in room tastes like tap water . Some Bathroom lights doesn’t work .
YAN, za2 night family trip
Very good 8,0
Rooms need revamp when taking into account the pri
My stay was okay
Mbuso, za1 night romance trip
Exceptional 10,0
Cascades, enjoyable stay
The service was superb and staff very friendly. On one of the days though, it was very cold and the aircon/heater despite being on 28 degrees did not warm up the room enough. Maybe they could install better aircon.
Louisa, za2 night romance trip
Exceptional 10,0
A place to
We realy enjoyed our stay, and the service was excellent.
Daniel, zaRomance trip
Very good 8,0
Facility Management crucial for CSI
The hotel is old money and needs a bit of renovations. This I can live with but the cleanliness is way below par. Some corners look like they haven’t been cleaned in 3yrs.
Blennah, za2 night family trip

The Cascades Hotel at Sun City Resort

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