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All properties in Suzhou, Jiangsu, China
1 room, 2 adults

Shangri-La Hotel, Suzhou Yuanqu

5-star5 stars
Tower 2, GCL Plaza, 99 Si’an Street, Suzhou Industrial Park, Suzhou, Jiangsu, 215028, China

Luxury hotel with outdoor pool, connected to a shopping center, near Jinji Lake
  • Free WiFi and free parking
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • An excellent stay, despite a few initial issues. The staff were exceptionally…Jul 1, 2020
  • Our family had a wonderful stay at Shangrila Suzhou Yuanqu. The hotel is up to the usual…Dec 26, 2019

Shangri-La Hotel, Suzhou Yuanqu

from ZAR 1,783
  • Deluxe King Room
  • Deluxe Twin Room
  • Premier King Room
  • Premier Twin Room
  • Horizon Deluxe King Room
  • Horizon Deluxe Twin Room
  • Executive Suite King Room

What’s around Shangri-La Hotel, Suzhou Yuanqu

Landmarks

  • In Wuzhong
  • Jinji Lake - 11 min walk
  • Yuanrong Times Square - 17 min walk
  • Suzhou International Expo Center - 18 min walk
  • Suzhou Culture and Arts Center - 35 min walk
  • Humble Administrator's Garden - 7.5 mi / 12 km
  • Suzhou Museum - 8.4 mi / 13.6 km
  • Shantang Street - 9.9 mi / 15.9 km

Getting around

  • Hongqiao Intl. Airport (SHA) - 51 min drive
  • Wuxi (WUX-Shuofang) - 51 min drive
  • Suzhou Railway Station - 24 min drive

At a glance

Key facts

Hotel size

  • This hotel has 303 rooms

Arriving/leaving

  • Check-in time 2:00 PM-midnight
  • Check-out time is noon
Front desk staff will greet guests on arrival. Guests who book breakfast-inclusive rate plans will receive breakfast for adults and up to 2 children age 5 and younger. Additional children under age 5 and children 6-11 years old will receive 50% off the adult buffet breakfast price.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Free self parking

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • 2 restaurants
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Barbecue grills
Things to do
  • Indoor pool 1
  • Outdoor pool
  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness classes on site
  • Yoga classes/instruction on site
Working away
  • Business center
  • One meeting room 1
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
Languages Spoken
  • Chinese
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Rainfall showerhead
  • Free toiletries
  • Hair dryer
Be entertained
  • LCD TV
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Cafe Hong - Onsite café. Reservations are required.

Shang Garden - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Reservations are required. Open daily.

SIP Lounge - Onsite lobby lounge. Happy hour is offered. Open daily.

Shangri-La Hotel, Suzhou Yuanqu’s small print

Also known as

  • Shangri-La Hotel Suzhou Yuanqu
  • Shangri-La Hotel, Suzhou Yuanqu Hotel
  • Shangri-La Hotel, Suzhou Yuanqu Suzhou
  • Shangri-La Hotel, Suzhou Yuanqu Hotel Suzhou
  • Shangri-La Hotel Yuanqu
  • Shangri-La Suzhou Yuanqu
  • Shangri-La Yuanqu
  • Hotel Shangri-La Hotel, Suzhou Yuanqu Suzhou
  • Suzhou Shangri-La Hotel, Suzhou Yuanqu Hotel
  • Hotel Shangri-La Hotel, Suzhou Yuanqu
  • Shangri-La Hotel, Suzhou Yuanqu Suzhou
  • Shangri Hotel, Suzhou Yuanqu

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for CNY 350.0 per night

Buffet breakfast is offered for an extra charge of CNY 145.75 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Shangri-La Hotel, Suzhou Yuanqu

  • Does Shangri-La Hotel, Suzhou Yuanqu offer free cancellation for a full refund?
    Yes, Shangri-La Hotel, Suzhou Yuanqu does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Shangri-La Hotel, Suzhou Yuanqu?
    Yes, there's free self parking.
  • Is there a pool at Shangri-La Hotel, Suzhou Yuanqu?
    Yes, there's an indoor pool and an outdoor pool.
  • Are pets allowed at Shangri-La Hotel, Suzhou Yuanqu?
    Sorry, pets aren't allowed.
  • What are the check-in and check-out times at Shangri-La Hotel, Suzhou Yuanqu?
    You can check in from 2:00 PM to midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near Shangri-La Hotel, Suzhou Yuanqu?
    Yes, there are 2 onsite restaurants.
  • What is there to do near Shangri-La Hotel, Suzhou Yuanqu?
    Recommended spots to visit include Jinji Lake (11-min walk) and Yuanrong Times Square (0.9 mi), along with Suzhou International Expo Center (0.9 mi) and Suzhou Culture and Arts Center (1.8 mi).

Recent reviews

Fabulous 8,8 From 7 reviews

Exceptional 10,0
Great service, relatively quiet hotel
Everything seemed new, though carpet looks like it needs a steam clean. Had the dinner buffet twice - first night was relatively quiet, second night it was much busier. Service on both nights was excellent, food selection was good. They had the local crab in season, so several dishes around it.
sg4 night family trip

Shangri-La Hotel, Suzhou Yuanqu

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