Hotel Romano Palace Acapulco

Photo gallery for Hotel Romano Palace Acapulco

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Outdoor pool, sun loungers
Outdoor pool, sun loungers
Outdoor pool, sun loungers
In-room safe

Overview of Hotel Romano Palace Acapulco

Hotel Romano Palace Acapulco

2.5 star property
Hotel with outdoor pool, near Diana the Huntress

6,2/10 Good

744 verified Hotels.com guest reviews

Property highlights

  • Pool
  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Restaurant
  • Bar
Map
Costera Miguel Aleman No 130, Acapulco, GRO, 39690
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Room service
  • Shopping center shuttle
  • Terrace
  • 24-hour front desk
  • Air conditioning
For families
  • Children's pool
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Elevator
Cleaning & safety
  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

What's nearby

  • In Costera Acapulco
  • Diana the Huntress - 5 min walk
  • Parque Papagayo - 32 min walk
  • Diana Galleries Mall - 1 min drive
  • Condesa Beach - 1 min drive
  • Plaza Bahia - 1 min drive
  • Icacos Beach - 1 min drive
  • Gran Plaza Shopping Mall - 1 min drive
  • Hornos Beach - 10 min drive
  • Papagayo Beach - 11 min drive
  • Acapulco Convention Center - 5 min drive

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 32 min drive
  • Shopping center shuttle (surcharge)

About this property

Hotel Romano Palace Acapulco

Hotel Romano Palace Acapulco puts you 0.3 mi (0.4 km) from Diana the Huntress and 1.7 mi (2.7 km) from Parque Papagayo. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at NEPTUNO, which serves Mexican cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a children's pool, and a terrace are other highlights. Fellow travelers say good things about the helpful staff and nearby lightlife.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

At a glance

Hotel size

  • 267 rooms
  • Arranged over 22 floors

Arriving/Leaving

  • Check-in time from 3 PM - noon
  • Minimum check-in age - 18
  • Check-out time is 1 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Parking

  • No onsite parking

Offsite

  • Shopping center shuttle*

Other information

  • Smoke-free property
  • No stag/bachelor or hen/bachelorette parties

Property amenities

Food and drink

  • Buffet breakfast (surcharge) on weekday mornings 8:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Room service (limited hours)

Taking the kids

  • Children's pool

What to do

  • Beach nearby
  • Golfing nearby
  • Parasailing nearby
  • Surfing/boogie boarding nearby
  • Skydiving nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1975
  • Safe-deposit box at front desk
  • Terrace
  • An outdoor pool

Accessibility

  • Elevator
  • Wheelchair-accessible path of travel

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 20-inch TV
  • Cable TV channels

Home comfort

  • Air conditioning

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

NEPTUNO - This family restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Breakfast costs between MXN 250 and MXN 800 for adults, and MXN 150 and MXN 500 for children (approximately)
  • Shopping center shuttle service is offered for an extra charge

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Facilities are accessible for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

Policies

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

Hotel Romano Palace
Romano Palace
Romano Palace Acapulco
Romano Palace Hotel
Romano Palace Hotel Acapulco
Hotel Romano Palace Acapulco
Romano Palace Hotel And Suites Acapulco
Romano Acapulco Acapulco
Hotel Romano Palace Acapulco Hotel
Hotel Romano Palace Acapulco Acapulco
Hotel Romano Palace Acapulco Hotel Acapulco

Frequently asked questions

Overall score and ratings

6,2

Good

6,6/10

Cleanliness

6,7/10

Staff & service

6,1/10

Amenities

5,5/10

Property conditions & facilities

7,1/10

Eco-friendliness

10/10 Exceptional

Cirina, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Dirty pool and mean young security guard
Álex, 4-night romance trip
Verified Expedia guest review

2/10 Poor

ismael, 4-night trip
Verified Hotels.com guest review

6/10 Good

Alejandra, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Ana, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

The property is to old no hot water enough, need more maintenance the property. Excelente ubicación easy to get the place.
Enrique, 7-night trip
Verified Expedia guest review

8/10 Very good

Mabel, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Very professional staff, Front desk receptionist Lupita she’s very professional, the restaurant service Lunch and dinner makes me feel welcome, last but not least the housekeeping maid she was super friendly.
Rogeberto, 2-night trip
Verified Expedia guest review

8/10 Very good

The room was very spacious. The view was amazing! The staff were very nice and helpful. Unfortunatly the wifi in my room did not work during my stay and I was forced to go to the lobby to use the internet. Also you can hear the music from the nightclubs downstairs throughout the night an unfortunate side effect of having am amazing location in the heart of the city.
4-night trip
Verified Hotels.com guest review

4/10 Fair

Wouldn’t stay here again.. pluming on the bathroom was bad plus the shower the water pressure will stop and start making weird noise… curtains looks old every time I wanted to move it felt like it was going to fall… pool was ok a lot of cracks in it plus didn’t look clean… Elevator was horrible it will take like 5-10 just up and down and wouldn’t take me the lobby. I asked maintenance about it and he said it was normal… They do have a restaurant I give it 5/10 honestly restaurants around has better food.. some staff was very nice and there was a few that were terrible.Room clears will NOT knock on the door before entering they jst go in …. There’s an issue for check out.. Expedia said 1pm and hotel said 11I was charged $800 pesos for staying until 1 pm after arguing I gave up and handed payment weird thing I couldn’t pay with card nor I was given a receipt for the $800. I contacted Expedia and there was no help what so ever . Honestly I feel scammed . There was a lot of construction so it was very noisy. I would give this 1/10
Karen, 3-night trip
Verified Expedia guest review