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All properties in Guayaquil, Guayas, Ecuador
1 room, 2 adults

Grand Hotel Guayaquil, Ascend Hotel Collection

4-star4 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Arcade/game room
  • Elevator
  • Free WiFi
Boyaca 1615, Guayaquil, Guayas, Ecuador

4-star hotel with outdoor pool, near Malecon 2000
  • Free buffet breakfast and free WiFi in lobby
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Arcade/game room
    • Elevator
    • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • This is the second time i stayed here .great service like always. The bed need to be…Mar 31, 2021
  • My arrival was just as bad as my departure. Ecuador is on a list of countries that are…Mar 2, 2021

Grand Hotel Guayaquil, Ascend Hotel Collection

from ZAR 981
  • Deluxe Room, 2 Double Beds, Non Smoking
  • Standard Room, 2 Double Beds, Non Smoking
  • Standard Room, Multiple Beds, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking
  • Standard Suite, 1 King Bed, Non Smoking
  • Deluxe Room, 1 Queen Bed, Non Smoking

What’s around Grand Hotel Guayaquil, Ascend Hotel Collection

Landmarks

  • Heart of Guayaquil
  • Malecon 2000 - 7 min walk
  • Malecon Mall - 11 min walk
  • San Marino Mall - 2.5 mi / 4 km
  • World Trade Center - 2.8 mi / 4.6 km
  • BLS Spain Visa Application Centre Guayaquil Ecuador - 2.9 mi / 4.7 km
  • Guayaquil Convention Center - 3 mi / 4.8 km
  • Mall del Sol Commercial Center - 4 mi / 6.4 km

Getting around

  • Jose Joaquin de Olmedo Intl. Airport (GYE) - 10 min drive
  • Duran Train Station - 11 min drive
  • Free airport pick-up

At a glance

Key facts

Hotel size

  • This hotel has 181 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets allowed (dogs only)*

  • Specific rooms only*

  • 1 per room (up to 30 lbs)

Internet

  • Free WiFi in public areas

Transport

Transfers

  • Free airport pickup (available 24 hours)*

Parking

  • Secured covered onsite valet parking (USD 8.00 per day)

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Onsite garage

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free buffet breakfast daily
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Arcade/game room
  • Billiards or pool table
Working away
  • Business center
  • Number of meeting rooms - 7
  • Conference space
  • Conference space size (feet) - 9149
  • Conference space size (meters) - 850
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1976
  • Elevator
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Terrace
  • Television in common areas
Accessibility
  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Handrails in stairways
  • Wheelchairs available on site
  • Closed captioned TV
  • Grab bar - in bathtub
  • Grab bar - in shower
  • Accessible bathtub
  • Visual fire alarm
Languages Spoken
  • English
  • Italian
  • Spanish

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Phone
Food and drink
  • Free bottled water
More
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include Swedish massages, facials, body scrubs, and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Dining

La pepa de oro - This family restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

La Tortuga - This bar specializes in international cuisine and serves dinner only. Open daily.

Grand Hotel Guayaquil, Ascend Hotel Collection’s small print

Also known as

  • Grand Hotel Guayaquil
  • Grand Guayaquil
  • Guayaquil, Ascend Collection
  • Grand Hotel Guayaquil, Ascend Hotel Collection Hotel
  • Grand Hotel Guayaquil an Ascend Hotel Collection Member
  • Grand Hotel Guayaquil, Ascend Hotel Collection Guayaquil
  • Grand Hotel Guayaquil, Ascend Hotel Collection Hotel Guayaquil

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 9:00 AM to 8:00 PM.

Parking height restrictions apply.

Guests must contact this property in advance to reserve access to the heated pool. Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; the property is cleaned and disinfected with electrostatic spray.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Ecolab (3rd party expert - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards, debit cards, and cash.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Covered valet parking costs USD 8.00 per day

Pets are allowed for an extra charge of USD 20 per pet, per day

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Grand Hotel Guayaquil, Ascend Hotel Collection

  • Does Grand Hotel Guayaquil, Ascend Hotel Collection offer free cancellation for a full refund?
    Yes, Grand Hotel Guayaquil, Ascend Hotel Collection does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Grand Hotel Guayaquil, Ascend Hotel Collection?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Grand Hotel Guayaquil, Ascend Hotel Collection?
    Yes. Valet parking costs USD 8.00 per day. Parking spots may be limited.
  • Is there a pool at Grand Hotel Guayaquil, Ascend Hotel Collection?
    Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 8:00 PM.
  • Are pets allowed at Grand Hotel Guayaquil, Ascend Hotel Collection?
    Yes, dogs are welcome, with a limit of 1 per room and maximum weight of 30 lbs per pet. There's a charge of USD 20 per pet, per day.
  • What are the check-in and check-out times at Grand Hotel Guayaquil, Ascend Hotel Collection?
    You can check in from 2:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.
  • Are there restaurants at or near Grand Hotel Guayaquil, Ascend Hotel Collection?
    Yes, La pepa de oro offers international cuisine. Nearby restaurants include La Canoa (3-min walk), El Fortin (4-min walk), and Las 3 Canastas (5-min walk).
  • Is airport shuttle service offered by Grand Hotel Guayaquil, Ascend Hotel Collection?
    Yes, a free shuttle from the airport is available.
  • What is there to do at Grand Hotel Guayaquil, Ascend Hotel Collection and nearby?
    Grand Hotel Guayaquil, Ascend Hotel Collection has an outdoor pool, a Turkish bath, and spa services, as well as an arcade and a garden.

Recent reviews

Superb 9,0 From 197 reviews

Exceptional 10,0
Good accommodation clean for the price food needs a little work
Pablo, us2 night family trip
Good 6,0
Liked the Hotel and their service personnel. Disliked the Reservation Manager, telling me that both nationals and foreigners have to pay the IGV (Sales Tax), and at the same time I can request the full Sales Tax refund from the government back in the Airport. I did not have to fly back to the USA from their Airport, since I was to continue traveling south by land.
us1 night family trip
Exceptional 10,0
Great hotel with great location, nice characteristic pool, staff goes out of their way to make you feel comfortable and welcome. Only down point was the noisy air conditioning units in the room, but not enough to drop the rating.
Sebastian, ca1 night family trip
Exceptional 10,0
Exellent Service!
Incredible staff. Awesome pool. Friendly welcome drink bar tender. Nice room. High class all the way around!
us1 night trip
Exceptional 10,0
Reliable
It's not a cheap option but I am always willing to pay for it because of its great airport shuttle service and its location.
GUIDO, us1 night family trip
Exceptional 10,0
Great experience.
I can't say enough good things about this hotel. The service is the best I've gotten in a long time, everyone was helpful, professional, always happy to greet you. The room was really spacious, clean, comfortable bed. The breakfast was great, serving local cuisine which gave us an opportunity to try Ecuadorian food without leaving the hotel. We had dinner at the hotel one night because of the rain (we decided to stay in) and it was just as good. The service at the restaurant was really good also both in the am and pm. Somehow the hotel found out it was my birthday and they sent a piece of chocolate cake to my room. They made my day. Everyone at the reception area was helpful and always smiling. The hotel is in a great location, we walked to the Malecon 2000, the iguana park is 1 block away, lots of restaurants and stores within walking distance and a delicious bakery right next to the hotel. The only thing we did not use was the pool. It was right in front of the restaurant and nowhere to lay out. There were a couple of tables with chairs but if you want to lay out you have to go up to the 2nd floor where they have beach type chairs. The pool is beautiful and it was well kept as well as the rest of the hotel and facilities. Used the spa also for a massage and it was great. I not only recommend the hotel but would stay there again when visiting Guayaquil.
leslie, us4 night trip
Exceptional 10,0
Respite in a Busy City
The service in this hotel was wonder. The city is quite busy and not so pretty, however, this hotel is like an oasis. Very comfortable and spacious. The hotel staff went out of their way to meet our needs especially when we had to find things within the city. With our limited Spanish, they wrote instructions for us to provide the vendors in the city as to what our needs were. We would highly recommend this hotel for its convivence, comfort, and staff.
kathleen, us1 night family trip
Exceptional 10,0
The pool closed to early everything else is really good
WilmaFigueroa, us2 night romance trip
Exceptional 10,0
Great hotel, clean, safe, great breakfast, and very friendly staff. Highly recommend.
us2 night family trip
Good 6,0
We did not care for this hotel. The shuttle bus driver that picked us up from the airport barely gave us time to get our seatbelts on before driving and slamming on his brakes throwing us to the floor. We reserved a queen bed on the top floor and were given a double bed on the 3rd floor. The bathroom in the room is steps away from the bed with vented slats in the door so there is no privacy. We had already paid for a room there again on our return from Cuenca and told the front desk on the 1st checkout that it should have been a queen bed on the top floor...they said that on our return they would take care of this. And they would put us in an inside room where you cant hear all the honking cars. Upon our return we were told there were no top floor rooms...inside rooms or queen beds. This room also smelled like someone had peed on the carpet. The breakfast was good and the wifi strong. But overall not happy.
Susan, us1 night trip

Grand Hotel Guayaquil, Ascend Hotel Collection