Steigenberger Icon Frankfurter Hof

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Junior Suite | Premium bedding, minibar, in-room safe, individually decorated
Royal Suite | Premium bedding, minibar, in-room safe, individually decorated
Junior Suite | View from room
Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Overview of Steigenberger Icon Frankfurter Hof

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Steigenberger Icon Frankfurter Hof

5.0 star property
Luxury hotel in Altstadt Frankfurt with 3 restaurants and spa

9,0/10 Superb

996 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Pet-friendly
  • Gym
  • Air conditioning
  • Lounge area
  • Bathtub
Map
Am Kaiserplatz, Bethmannstraße 33, Frankfurt, HE, 60311
Main amenities
  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour health club
  • Sauna
  • Steam room
  • 24-hour room service
  • Coffee shop/cafe
  • Massage/treatment rooms
  • In-room childcare
  • 24-hour business center
For families
  • Children stay free
  • Free cribs/infant beds
  • Babysitting (surcharge)
  • Separate sitting area
  • Premium TV channels
  • Terrace

Choose dates to view prices

About this area

What's nearby

  • In Altstadt Frankfurt
  • Zeil Shopping District - 1 min drive
  • Römer - 1 min drive
  • Romerberg - 1 min drive
  • Alte Oper - 2 min drive
  • Frankfurt Trade Fair - 11 min drive
  • Congress Center Messe Frankfurt - 5 min drive
  • Deutsche Bank Park - 19 min drive

Getting around

  • Frankfurt Airport (FRA) - 23 min drive
  • Mainz (QFZ-Mainz Finthen) - 36 min drive
  • Frankfurt (ZRB-Frankfurt Central Train Station) - 11 min walk
  • Frankfurt Central Station (tief) - 11 min walk
  • Konstablerwache Station - 14 min walk
  • Willy Brandt Platz U-Bahn - 3 min walk
  • Frankfurt (M) Hauptwache Station - 7 min walk
  • Dom-Romer U-Bahn - 9 min walk

About this property

Steigenberger Icon Frankfurter Hof

5-star luxury hotel in the heart of Altstadt Frankfurt
A terrace, an art gallery on site, and a shopping mall on site are just a few of the amenities provided at Steigenberger Icon Frankfurter Hof. Treat yourself to a body treatment, a sports massage, or a body wrap at THE SPA Frankfurter Hof, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature international cuisine and al fresco dining. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), limo/town car service, and an elevator
  • A banquet hall, coffee/tea in the lobby, and express check-out
  • Tour/ticket assistance, concierge services, and massage treatment rooms
  • Guest reviews give top marks for the central location
Room features
All 303 individually decorated rooms offer comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like air conditioning and separate sitting areas. Guests reviews give good marks for the comfortable rooms at the property.
Extra amenities include:
  • Childcare services and free infant beds
  • Hypo-allergenic bedding and rollaway/extra beds (surcharge)
  • Designer toiletries, deep soaking tubs, and tubs or showers
  • LCD TVs with premium channels
  • Separate sitting areas, daily housekeeping, and desks

Languages

Arabic, English, French, German, Hindi, Italian, Japanese, Polish, Portuguese, Russian, Spanish, Swedish, Turkish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows industry cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 303 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (7 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
  • Babysitting*

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • No onsite parking
  • Offsite parking nearby (EUR 25 per day)

Other information

  • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free
  • Childcare in room (surcharge)

What to do

  • Golfing nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (13735 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Built in 1872
  • Safe-deposit box at front desk
  • Terrace
  • Library
  • Piano
  • 24-hour health club
  • Art gallery on site
  • Designer stores on site
  • Shopping mall on site
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Bathroom emergency pull cord

Languages

  • Arabic
  • English
  • French
  • German
  • Hindi
  • Italian
  • Japanese
  • Polish
  • Portuguese
  • Russian
  • Spanish
  • Swedish
  • Turkish

Room amenities

Be entertained

  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually decorated
  • Separate sitting area

Freshen up

  • Deep soaking bathtub
  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

THE SPA Frankfurter Hof has 7 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Dining

Oscar's - This brasserie specializes in international cuisine and serves lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Autorenbar - This bar serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: EUR 100.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 2.00 per person, per night

Optional extras

  • Full breakfast is offered for an extra charge of EUR 38 per person (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

  • In-room babysitting is available for an extra charge
  • Rollaway beds are available for EUR 120 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 60 per pet, per day

Parking

  • Parking is available nearby and costs EUR 25 per day

Pool, spa, & gym (if applicable)

  • Children under 18 years old are not allowed in the spa without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it adheres to the cleaning and disinfection practices of guide to reopening vacation rentals (DTV & DFV - Germany).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

Also known as

Frankfurter Hof
Frankfurter Hof Steigenberger
Frankfurter Steigenberger Hof
Steigenberger Frankfurter
Steigenberger Frankfurter Hof
Steigenberger Hof
Steigenberger Hof Hotel
Steigenberger Hof Hotel Frankfurter
Steigenberger Frankfurter Hof Frankfurt
Steigenberger Frankfurter Hof Hotel Frankfurt
Steigenberger Frankfurter Hof Hotel
Steigenberger Frankfurter Hof
Steigenberger Icon Frankfurter Hof Hotel
Steigenberger Icon Frankfurter Hof Frankfurt
Steigenberger Icon Frankfurter Hof Hotel Frankfurt

Frequently asked questions

Does Steigenberger Icon Frankfurter Hof offer free cancellation for a full refund?
Yes, Steigenberger Icon Frankfurter Hof does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Steigenberger Icon Frankfurter Hof?
As of 04 October 2022, prices found for a 1-night stay for 2 adults at Steigenberger Icon Frankfurter Hof on 28 October 2022 start from R5 068, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Steigenberger Icon Frankfurter Hof?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Steigenberger Icon Frankfurter Hof?
Yes, dogs are welcome. There's a charge of EUR 60 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Steigenberger Icon Frankfurter Hof?
Sorry, there's no onsite parking at Steigenberger Icon Frankfurter Hof.
What are the check-in and check-out times at Steigenberger Icon Frankfurter Hof?
You can check in from 3:00 PM - anytime. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at Steigenberger Icon Frankfurter Hof?
No, this hotel doesn't have a casino, but Casino Bad Homburg (17-min drive) is nearby.
What is there to do at Steigenberger Icon Frankfurter Hof and nearby?
Steigenberger Icon Frankfurter Hof has a spa and a 24-hour health club.
Are there restaurants at or near Steigenberger Icon Frankfurter Hof?
Yes, there are 3 onsite restaurants, featuring alfresco dining and international cuisine. Nearby restaurants include Vevay (3-min walk), Cafe Karin (4-min walk), and Taj tandoori (4-min walk).
Does Steigenberger Icon Frankfurter Hof have rooms with private spa tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Steigenberger Icon Frankfurter Hof like?
Steigenberger Icon Frankfurter Hof is in Altstadt Frankfurt, a short 3-minute walk from Willy Brandt Platz U-Bahn and 5 minutes' walk from Zeil Shopping District. Travelers say the local area is good for shopping and very central.

Overall score and ratings

9,0

Superb

9,2/10

Cleanliness

8,9/10

Staff & service

8,7/10

Amenities

8,8/10

Property conditions & facilities

8,5/10

Eco-friendliness

8/10 Very good

A hotel with 2 faces
Have stayed multiple times at this location and used to love it. It is actually 2 hotels - the first which I love is a nice modern classy place (renovated rooms) and the other is a leftover from the 80s. They showcase their nice new rooms on the website but most of their rooms are the old ones. They are mildewy and would be classy for your grandmother. Another problem is their expensive breakfast. It used to be amazing, but on this last trip guests were waiting over 45mins for eggs from the egg station and most of their offerings looked like budget had been cut. Bottom line is that I do not like luxury hotels that start to cut corners while increasing their rates. Its a shame because it used to be an incredible place, but with Villa Kennedy gone you are really left just with the big brands like the JW that just opened.
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Boldkhuyag, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Emily, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jia, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

MOHAMMED KHALID, 1-night trip
Verified Hotels.com guest review

6/10 Good

Anne Catherine, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

PAUL, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Guys I’ve a well traveller and never write reviews ! As 5 star hotels speak for it self. This hotel should be taken away from its 5 star status ! As it’s like a 3 star not even 4 start . Horrible horrible it’s like a hotel From American horror story . Avoid avoid .
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Elegant hotel in the center of the city. The rooms have been upgraded and are comfortable with large bathrooms, very friendly and attentive staff
Cornelia, 2-night trip
Verified Expedia guest review

10/10 Exceptional

neng chin, 5-night trip
Verified Hotels.com guest review