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All properties in Chicago, Illinois, United States of America
1 room, 2 adults

Congress Plaza Hotel

3,5-star3,5 stars
520 South Michigan Avenue, Chicago, IL, 60605, United States of America

3.5-star hotel with 2 restaurants, near Columbia College Chicago
  • Free WiFi
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Location
Great location
Service
Fantastic service
Value
Fairly good value for money
Vibe
Decent vibe

Congress Plaza Hotel

from ZAR 1,977
  • Standard Room, 1 King Bed, Lake View
  • Standard Room, 1 Queen Bed
  • Standard Suite, 1 King Bed, Lakeside
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds
  • Standard Room, 2 Double Beds, Lake View
  • Family Suite
  • Standard Room, 2 Double Beds, Accessible

What’s around Congress Plaza Hotel

Landmarks

  • In The Loop
  • Millennium Park - 10 min walk
  • Columbia College Chicago - 1 min walk
  • Buckingham Fountain - 5 min walk
  • Museum of Contemporary Photography - 1 min walk
  • Auditorium Building and Theatre - 2 min walk
  • Fine Arts Building - 3 min walk
  • Harold Washington Library Center - 5 min walk

Getting around

  • O'Hare Intl. Airport (ORD) - 24 min drive
  • Midway Intl. Airport (MDW) - 20 min drive
  • Chicago, IL (PWK-Chicago Executive) - 32 min drive
  • Chicago Van Buren Street Station - 2 min walk
  • Chicago Museum Campus-11th Street Station - 10 min walk
  • Millennium Station - 13 min walk
  • Harrison Station - 5 min walk
  • Harold Washington Library Station - 6 min walk
  • Jackson Station (Red Line) - 7 min walk

At a glance

Key facts

Hotel size

  • This hotel has 870 rooms
  • This hotel is arranged over 14 floors

Arriving/leaving

  • Check-in time 3:00 PM-5:00 AM
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Valet parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast on weekends (surcharge)
  • 2 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Fitness facilities
  • Bicycle rentals nearby
  • Golfing nearby
  • Sailing nearby
  • Windsurfing nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 50000
  • Conference space size (meters) - 4645
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1893
  • Elevator
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Hand-held showerhead
Languages Spoken
  • English
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Congress Plaza Hotel’s small print

Also known as

  • Congress Hotel
  • Congress Plaza Hotel Hotel
  • Congress Plaza Hotel Chicago
  • Congress Plaza Hotel Hotel Chicago
  • Congress Hotel Plaza
  • Congress Plaza
  • Congress Plaza Chicago
  • Congress Plaza Hotel
  • Congress Plaza Hotel Chicago
  • Hotel Congress Plaza
  • Plaza Congress Hotel
  • Congress Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 25.00 per night

Optional extras

Early check-in can be arranged for an extra charge of USD 49.00 (subject to availability)

Late check-out can be arranged for an extra charge of USD 59.00 (subject to availability)

Self parking costs USD 46.00 per night with in/out privileges

Valet parking costs USD 52.00 per night with in/out privileges

Rollaway beds are available for USD 20.0 per night

Breakfast costs between USD 16 and USD 23 for adults, and USD 12 and USD 18 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Congress Plaza Hotel

  • Does Congress Plaza Hotel offer free cancellation for a full refund?
    Yes, Congress Plaza Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at Congress Plaza Hotel?
    Yes. Self parking costs USD 46.00 per night. Valet parking costs USD 52.00 per night.
  • Are pets allowed at Congress Plaza Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Congress Plaza Hotel?
    You can check in from 3:00 PM to 5:00 AM. There's a charge of USD 49.00 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of USD 59.00 (subject to availability).
  • Are there restaurants at or near Congress Plaza Hotel?
    Yes, there are 2 onsite restaurants. Nearby restaurants include Artist's Cafe (2-min walk), Cafecito (3-min walk), and Osaka Express (3-min walk).
  • What is there to do near Congress Plaza Hotel?
    Recommended spots to visit include Columbia College Chicago (1-min walk) and Museum of Contemporary Photography (1-min walk), along with Auditorium Building and Theatre (2-min walk) and Fine Arts Building (3-min walk).

Recent reviews

Good 7,4 From 6 121 reviews

Fair 4,0
Handle on toilet hard to push & then would stick Hand rail in tub rusted. Bathroom door needs repairs. Housekeeping knocked on door. We said leaving soon. When we got back to hotel at 11:30 pm no one had come back & no clean towels Many areas smell when we walked through
Deborah, us2 night business trip
Fair 4,0
I would describe my stay as odd.
Samuel, us2 night trip
Very good 8,0
Great Hotel
It was pleasing as usual. It would have just been a little better if there were Clorox disinfectant wipes and Lysol spray. That way you can a sure your room is extra clean. During this time of the pandemic. Other then that great stay as usual.
Destini, us1 night trip
Good 6,0
Long hair no beuno
I usually love the Congress but this time it wasn’t as clean as expected. Small things tho; ashes on carpet near bed and also I went for a dry towel and there was a very long hair attached
roderick, us1 night trip
Exceptional 10,0
awesome
Absolutely amazing for our first trip to Chicago. Can’t wait to come back when everything is opened back up from covid-19
Tristan, us1 night trip
Good 6,0
Nothing fancy
If you ask me it's really just an average hotel... That's far from fancy, the hotel could really use some updating... It's looks as if you've walked into another era, like the 1950's. The bathroom is really small, only a child could fit in the bathtub... However, I do have to give credit with the place being really clean.
Danielle, us1 night family trip
Good 6,0
Not good very disappointed
Sharde, us2 night trip
Exceptional 10,0
Beautiful hotel
Beautiful hotel was upgraded to a three bedroom so we all had our own bed with a beautiful view of the city
Julie, us1 night trip with friends
Good 6,0
Was the room cleaned prior to my check in?
The cleanliness was not stellar. It was disappointing to find human hair in the tub and bathroom not cleaned from prior guests. Due to this, the overall room cleanliness was questionable. Due to COVID 19, housekeeping was scarce.
Randall, us1 night trip
Fair 4,0
Smoke & Mirrors
This hotel is EXTREMELY outdated! The room was cold, i'm guessing cause of the old heater. Staff brought me a personal heater, so that was nice. I slipped in the shower. I grabbed the safty rail to save myself & IT CAME OFF! I won't be back.
Collette, us1 night trip

Congress Plaza Hotel

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