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All properties in Ostend, Flemish Region, Belgium
1 room, 2 adults

Hotel Mercure Oostende

4-starHotelstars Union assigns an official star rating for properties in Belgium. This property is rated 4 stars.
Great for families

Good to know

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free WiFi
  • Refrigerator
Leopold II Laan 20, Ostend, 8400, Belgium

4-star hotel with restaurant, near Ostend Beach
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Connecting/adjoining rooms available
    • Free WiFi
    • Refrigerator
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Vriendelijke ontvangst. Perfect ontbijt Goede liggingSep 2, 2020
  • A reasonable city centre hotel but overshadowed by the extremely small rooms especially…Nov 27, 2019

Hotel Mercure Oostende

from ZAR 1,732
  • Superior Double Room, 1 Double Bed, City View
  • Classic Room, 1 Double or 2 Twin Beds
  • Superior Twin Room, 2 Twin Beds, City View
  • Standard Double Room, 1 Double or 2 Twin Beds
  • Family Room
  • Privilege, Room, 1 Double Bed, Balcony

What’s around Hotel Mercure Oostende

Landmarks

  • In Ostend City Centre
  • Ostend Beach - 7 min walk
  • Grote Post Culture Center - 3 min walk
  • Casino Kursaal - 3 min walk
  • Leopold Park - 3 min walk
  • Wapenplein Square - 4 min walk
  • Ensor Museum - 6 min walk
  • Ostend City Museum - 7 min walk

Getting around

  • Ostende (OST-Ostend-Bruges Intl.) - 6 min drive
  • Oostende Station - 13 min walk
  • Oostkamp Station - 19 min drive
  • Zedelgem Station - 20 min drive
  • Free airport shuttle

At a glance

Key facts

Hotel size

  • This hotel has 95 rooms

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 16

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Free airport shuttle (available 24 hours)*

Parking

  • Onsite parking limited

  • Height restrictions apply for onsite parking

  • Offsite parking nearby (EUR 21 per day; reservations required)

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Golfing nearby
  • Water skiing nearby
  • Windsurfing nearby
Working away
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 2
  • Elevator
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
Languages Spoken
  • Dutch
  • English
  • French
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Turndown service
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • 35-inch flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Restaurant - This restaurant serves breakfast, lunch, and dinner.

Bar - Onsite bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key (nogle), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property has signed the UNESCO Sustainable Tourism Pledge.

Hotel Mercure Oostende’s small print

Also known as

  • Ramada Hotel Ostend
  • Mercure Opening January 2016
  • Hotel Mercure Oostende Ostend
  • Hotel Mercure Oostende Hotel Ostend
  • Ramada Ostend
  • Ostende Ramada
  • Hotel Mercure Oostende
  • Mercure Oostende
  • Ramada Ostende
  • Hotel Mercure Oostende Opening January 2016
  • Hotel Mercure Oostende Hotel
  • Mercure Oostende Opening January 2016

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Long-term renters welcome.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Individually-wrapped food options are available for breakfast.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 3.00 per accommodation, per night

Optional extras

Parking is available nearby and costs EUR 21 per day

Rollaway beds are available for EUR 16.0 per night

Buffet breakfast is offered for an extra charge of EUR 20 for adults and EUR 20 for children (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Mercure Oostende

  • Does Hotel Mercure Oostende offer free cancellation for a full refund?
    Yes, Hotel Mercure Oostende does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Mercure Oostende?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Mercure Oostende?
    Yes. Parking spots may be limited.
  • Are pets allowed at Hotel Mercure Oostende?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Hotel Mercure Oostende?
    You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out is available.
  • Are there restaurants at or near Hotel Mercure Oostende?
    Yes, there's an onsite restaurant, Restaurant . Nearby restaurants include Tea & Lunch Georges (3-min walk), Tao (3-min walk), and Jilles Beer & Burgers (4-min walk).
  • Is airport shuttle service offered by Hotel Mercure Oostende?
    Yes, a free airport shuttle is available.
  • Is there an onsite casino at Hotel Mercure Oostende?
    No, this hotel doesn't have a casino, but Casino Kursaal (3-min walk) and Grand Casino Middelkerke (12-min drive) are both nearby.
  • What is there to do at Hotel Mercure Oostende and nearby?
    Have fun with nearby activities like water skiing and windsurfing, and practice your swing on the nearby golf course. Additional recreation nearby includes casino gaming.

Recent reviews

Very good 8,2 From 107 reviews

Fair 4,0
Rooms are tiny and weren't the cleanist.. Staff were friendly and location was great
ca2 night romance trip
Exceptional 10,0
Brilliant
Hotel lovely it was c. Very clean and up to date. Staff very friendly, breakfast is fantastic a wide range of choice
diane, gb1 night romance trip
Exceptional 10,0
great very helpful staff always nice and smiling, they were geat please tell them. best Steve
gb2 night romance trip
Exceptional 10,0
The hotel and room were clean and accommodating. The family room seemed quite small and the view wasn't great, but just with a 2 minute walk, you can feel the sand between your toes. Totally worth it staying there!
Lorejas, us1 night family trip
Exceptional 10,0
Centrally located, medium-sized, quiet, comfortable bed, good sized shower but miserly with shampoo and shower gel
gb5 night romance trip
Exceptional 10,0
Excellent
Great hotel and good location.
Richard, gb1 night romance trip
Very good 8,0
Nice compact hotel
Good central location, close to shops, eateries and sea front. Rooms are compact but more than adequate, breakfast at 20 euros each a little expensive but there are plenty of places nearby for less. On the whole a nice hotel and we would consider using it again if we returned to Ostend.
Robert, gb3 night romance trip
Very good 8,0
Not wowed for a 4-star hotel
In general it was ok but not necessarily wowed for a 4 star hotel. First, the breakfast attendant was impolite & felt very unwanted in the breakfast area on the last day maybe because we were of different race & we couldn’t speak the local language. We observed her interacting with other customers differently. Secondly we stayed here for 3 nights with no complimentary water for the entire stay, we had to buy from the front desk. I feel water & ice is a basic essential & should be complimentary in a 4-star hotel for the entire stay.
KHETHIWE, ca3 night romance trip
Exceptional 10,0
Great staff couldn’t be more helpful
Jarrod, gb2 night trip with friends
Exceptional 10,0
Weekend away in group
Was Nice hotel with good breakfast and friendly staff. It was clean and tidy. I would recommend it for a short stay as small room but good enough for a few nights. Might get bigger rooms if asked. Unsure about other rooms.
gb2 night trip

Hotel Mercure Oostende