Gramercy Park Hotel

On arrival there was no one to help with bags. Lobby was extremely dark but we managed to find check in desk and check in went well. room was comfortable, very nice sheets. Bathroom small but adequate. Turndown service good. There is a $40 per day facility charge including the minibar. you are able to use $15. credit each day but this is not really explained. Checkout failed to impress as the clerk said nothing but gave a stern look. No good bye, no safe journey, no how was your stay. If I was manager that would have been his last shift. Location of the hotel is great and very quiet. As guests we were supposed to be granted to admittance to Gramercy Park but were told maintenance was underway. No maintenance work was visible.

Trendy spot with a great restaurant and popular bar. The staff we pleasant and efficient. Cool touches like the wood burning fireplace and access to Grammercy park set the hotel apart from the typical glass box.

Great

Wonderful property with all the amenities!!!

First room I was given was a single and very small and dark. I paid for an upgrade and was given a great room...huge difference. The larger room was one of the better rooms I have stayed in with walk-in closet and very nice decor. The front desk could use more people...only one most of the time. There was generally a line to any assistance. Bag attendants were hard to find as well. Hotel bar is great.