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1 room, 2 adults

The Strand Palace Hotel

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
372 The Strand, London, England, WC2R 0JJ, United Kingdom

4-star hotel with 2 bars/lounges, near Covent Garden Market
  • Free WiFi
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
  • Great stay. Clean place, good breakfast and great serviceAug 6, 2019
  • Good location, poor wifi in the roomDec 19, 2018

The Strand Palace Hotel

from ZAR 2,836
  • Superior Cosy Single - Newly Refurbished
  • Superior Cosy Double - Newly Refurbished
  • Deluxe Studio Double - Newly Refurbished
  • Deluxe King - Newly Refurbished
  • Deluxe Double - Newly Refurbished
  • Superior Single - Newly Refurbished
  • Superior Twin - Newly Refurbished
  • Superior King - Newly Refurbished
  • Deluxe Studio King - Newly Refurbished
  • Superior Double Room - Newly Refurbished

What’s around The Strand Palace Hotel

Landmarks

  • In London City Centre
  • Covent Garden Market - 4 min walk
  • Piccadilly Circus - 13 min walk
  • London Dungeon - 15 min walk
  • Big Ben - 16 min walk
  • Buckingham Palace - 21 min walk
  • Hyde Park - 31 min walk
  • London Bridge - 35 min walk

Getting around

  • Heathrow Airport (LHR) - 47 min drive
  • Gatwick Airport (LGW) - 87 min drive
  • London City Airport (LCY) - 20 min drive
  • London Charing Cross Station - 5 min walk
  • London Waterloo Station - 15 min walk
  • London City Thameslink Station - 16 min walk
  • Charing Cross Underground Station - 5 min walk
  • Covent Garden Underground Station - 5 min walk
  • Embankment Station - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 785 rooms
  • This hotel is arranged over 9 floors

Arriving/leaving

  • Check-in time 2:00 PM-anytime
  • Check-out time is noon
  • Express check-out
Front desk staff will greet guests on arrival. Renovation hours are Monday-Friday 8:30 AM-6:30 PM, Saturday 9:30 AM-3 PM, and Sunday 11 AM-4 PM. Guests may experience work-related noise during these times.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • No parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1909
  • Elevator
  • ATM/banking
Accessibility
  • In-room accessibility
  • Wheelchair accessible
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet
  • Bathroom emergency pull cord
Languages Spoken
  • Chinese
  • English
  • French
  • Hindi
  • Hungarian
  • Italian
  • Lithuanian
  • Polish
  • Portuguese
  • Spanish

In the room

Home comforts
  • Coffee/tea maker
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower only
  • Designer toiletries
  • Hair dryer
Be entertained
  • LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.

Gin Palace - Onsite cocktail bar. Open daily.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

The Strand Palace Hotel’s small print

Also known as

  • Palace Strand
  • The Strand Palace Hotel Hotel
  • The Strand Palace Hotel London
  • The Strand Palace Hotel Hotel London
  • Strand Palace
  • Strand Palace Hotel
  • Strand Palace Hotel London
  • Strand Palace London
  • Hotel Strand Palace
  • Strand Hotel London
  • Strand Palace Hotel London, England

Policies

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available through room service.

The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Early check-in can be arranged for an extra charge of GBP 20 (subject to availability)

Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Breakfast costs between GBP 10 and GBP 20 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Strand Palace Hotel

  • Does The Strand Palace Hotel offer free cancellation for a full refund?
    Yes, The Strand Palace Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is parking offered at The Strand Palace Hotel?
    Sorry, there's no parking at The Strand Palace Hotel.
  • Are pets allowed at The Strand Palace Hotel?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at The Strand Palace Hotel?
    You can check in from 2:00 PM to anytime. There's a charge of GBP 20 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
  • Are there restaurants at or near The Strand Palace Hotel?
    Yes, there's an onsite restaurant that serves British cuisine. Nearby restaurants include Salieri (1-min walk), The Coal Hole (1-min walk), and Simpson's-in-the-Strand (1-min walk).
  • What is there to do near The Strand Palace Hotel?
    Recommended spots to visit include Covent Garden Market (4-min walk) and Piccadilly Circus (13-min walk), along with London Dungeon (15-min walk) and Big Ben (0.8 mi).

Recent reviews

Very good 8,0 From 4 250 reviews

Good 6,0
London - The Strand Palace
The hotel is generally clean and well maintained, if a little dated. It's very centrally located for theatre life and within easy walking distance of Soho and the rest of the West End. The quilt and pillows were thin and synthetic and thin which didn't make for a comfortable sleep. The soundproofing of the room was not good, I could hear TVs, coughing and people using the bathroom next door.
Kerry, za5 night business trip
Very good 8,0
Great location, expected standard
The place is very central and in the heart of London. The service was great and expected for this type of hotel. However the bed was slightly uncomfortable. Otherwise everything was fantastic.
Thabiso, za2 night business trip
Poor 2,0
Date Changes - Not possible
Very inflexible to the everchanging situation with covid. Wouldnt allow a simple change to dates of our stay.
gb2 night family trip
Exceptional 10,0
Top Hotel
The hotel staff were extremely friendly and helpful. Restaurant & Room Service was very quick. Very clean and tasteful hotel.
Antony, ie4 night business trip
Exceptional 10,0
A wonderful hotel with great service
Amazingly beautiful reception area wigh plenty of space, reception srsff were so friendly snd i was upgraded fo a double room .an adhoc late check out was added ar a small xost as i overslept with no fuss or disturbance whatsoever. Beautifully lovely room, quiet and atmospheric with lovely lighting, thank u for a lovely stay.
Jonathan, gb1 night trip with friends
Exceptional 10,0
Very relaxing staff very friendly
Heidi, gb2 night trip with friends
Exceptional 10,0
No door to bathroom No blackouts in bathroom
John, gb1 night trip
Exceptional 10,0
Great location and the hotel staff very friendly,very clean and helpful. They even extended our check out time for her which was very kind. One little sugestions more choice of tea bags (I like mint tea) Thanks again great stay will be back
Roslynn, gb2 night family trip
Exceptional 10,0
I always stay at The Strand Palace
I love this hotel: great location, friendly staff, nice breakfast and the Gin Palace inside is fun. Reliable, clean, and never a disappointment.
Monica, us1 night trip with friends
Very good 8,0
Housekeeping
My only niggle related to a small item in that having had a good nights sleep on my first night I awoke and decided I’d like a coffee which I enjoy with a couple of little milk containers. There was only one on the tray! Next morning I woke went to make coffee and there was no milk! I left a note asking for milk to be left and when I got back to my room that night I checked the milk situation and counted eight little containers! I know this may seem trivial but it is these little things which add to the overall picture of how an establishment is being run.
Peter, gb3 night trip

The Strand Palace Hotel

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