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Room options

Premier Corner Room

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Divalux Jacuzzi Suite Room

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Twin Bed

Grand Deluxe Pool View Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Grand Deluxe Room

  • 33 sq m
  • Sleeps 2
  • 1 Double Bed

Grand Deluxe Canal View

  • 33 sq m
  • Canal view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Grand Deluxe Garden Access Room

  • 32 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premier Corner Room with Spa Package

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite Room

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

At a glance

Hotel size

  • 372 rooms

Arriving/Leaving

  • Check-in time from 2:00 PM - 4:00 AM
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 12:30 PM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Height restrictions apply for onsite parking

Transfers

  • Free airport shuttle from 6:00 AM to 10:30 PM*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 2 restaurants
  • 24-hour room service
  • Snack bar/deli

Working away

  • Business center
  • 4 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Bicycle rentals
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • An outdoor pool
  • Full-service spa

Accessibility

  • Elevator
  • In-room accessibility (select rooms)
  • Wheelchair-accessible registration desk
  • Accessible airport shuttle

Room amenities

Be entertained

  • Smart television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Reviews

7,8

Good

8,4/10

Cleanliness

8,0/10

Staff & service

7,8/10

Amenities

8,0/10

Property conditions & facilities

7,6/10

Eco-friendliness

Reviews

8/10 Very good

W, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Klaus, 3-night trip
Verified Hotels.com guest review

6/10 Good

Lyman, 8-night trip
Verified Travelocity guest review

8/10 Very good

For an overnight stay it was ok. Would not spend a week there.
Chuck, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

This is a great stop from the airport. It is quiet and the staff are extremely helpful. At the front desk. Worth a look.
megan, 1-night trip
Verified Wotif guest review

2/10 Poor

First meal in the property, I ordered a burger and got food poisoning ( although the hotel waived the burger cost after I reported them my health condition) The hotel is in the middle of no where and take at least an hour no matter where you want to go. Reception Staff can barely communicate. One of the nights, I asked for fork and a spoon over the phone. Called them 3 times and repeated my requested, however, no one showed up. They organise some sort of catering in the morning, which overcrowds the dining area, makes it noisy and its just not what you expect in a Resort Hotel. Overall, my stay was regrettable.
bishwas, 3-night trip
Verified Expedia guest review

10/10 Exceptional

Graziella, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Check in staff were excellent considering Expedia did not confirm my booking
Cholticha, 1-night trip
Verified Expedia guest review

8/10 Very good

There's nothing wrong with this hotel, it's ok quality, at a great price. Staff were great. I stayed there for a night and throughout the day inbetween flights getting home from Phuket to London. Better coffee, and a better day time snack / lunch menu could have improved it, or a snack / coffee bar separate from the restaurant. Looks like they had one in the spa area but wasn't open.
Daniel, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Diana, 1-night trip
Verified Expedia guest review