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All properties in Kansas City, Missouri, United States of America
1 room, 2 adults

Embassy Suites Kansas City - Plaza

3,5-star3,5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Microwave
  • Refrigerator
  • Video-game console
220 W 43rd St, Kansas City, MO, 64111, United States of America

3.5-star hotel with indoor pool, near Country Club Plaza
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Microwave
    • Refrigerator
    • Video-game console
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Bar
Bar is awesome
Service
Fantastic service
Location
Location is ok
Cleanliness
Could use a good cleaning

Embassy Suites Kansas City - Plaza

from ZAR 2,738
  • Suite, 2 Double Beds, Accessible, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Premium Suite, 1 King Bed, Non Smoking
  • Suite, 1 King Bed, Accessible, Non Smoking (Hearing & Mobility)
  • Suite, 1 King Bed, Accessible, Non Smoking (3x3 Shower)
  • Premium Suite, 2 Double Beds, Non Smoking
  • Family Suite, Multiple Beds
  • Basic Room, 1 King Bed, Non Smoking

What’s around Embassy Suites Kansas City - Plaza

Landmarks

  • In Westport
  • Country Club Plaza - 10 min walk
  • Nelson-Atkins Museum of Art - 12 min walk
  • Uptown Theater - 17 min walk
  • University of Missouri-Kansas City - 32 min walk
  • Riot Room - 6 min walk
  • Kemper Museum of Contemporary Art - 7 min walk
  • Kansas City Art Institute - 8 min walk

Getting around

  • Kansas City Intl. Airport (MCI) - 29 min drive
  • Kansas City Union Station - 5 min drive
  • Lee's Summit Station - 25 min drive
  • Independence Station - 26 min drive

At a glance

Key facts

Hotel size

  • This hotel has 266 rooms
  • This hotel is arranged over 12 floors

Arriving/leaving

  • Check-in time 4 PM-midnight
  • Check-out time is 11 AM
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi and wired Internet access in public areas *

  • WiFi and wired Internet access in rooms *

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
  • Steam room
  • Golfing nearby
  • Sauna
Working away
  • Business center
  • Conference space
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 1977
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Closed captioned TV
Languages Spoken
  • English

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
  • Premium bedding
Things to enjoy
  • Number of living rooms 1
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free weekday newspaper
  • WiFi (surcharge)
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

220 West - This restaurant serves lunch and dinner.

Embassy Suites Kansas City - Plaza’s small print

Also known as

  • Embassy Suites Hotel Kansas City Plaza
  • Embassy Suites Kansas City Plaza
  • Embassy Suites Kansas City
  • Kansas City Embassy Suites
  • Embassy Suites Kansas City Plaza Hotel
  • Embassy Suites Kansas City - Plaza Hotel
  • Embassy Suites Kansas City - Plaza Kansas City
  • Embassy Suites Kansas City - Plaza Hotel Kansas City

Policies

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place.

Contactless check-out is available.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Optional extras

Self parking costs USD 18.00 per night

WiFi is available in guestrooms for USD 9.95

WiFi is available in public areas for USD 9.95 (rates may vary)

Wired Internet access is available in guestrooms for USD 9.95 (rates may vary)

Wired Internet access is available in public areas for USD 9.95 (rates may vary)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Embassy Suites Kansas City - Plaza

  • Does Embassy Suites Kansas City - Plaza offer free cancellation for a full refund?
    Yes, Embassy Suites Kansas City - Plaza does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Is Embassy Suites Kansas City - Plaza currently open?
    This property is closed from 22 March 2020 to 15 July 2020 (dates subject to change).
  • Is parking offered at Embassy Suites Kansas City - Plaza?
    Yes. Self parking costs USD 18.00 per night.
  • Is there a pool at Embassy Suites Kansas City - Plaza?
    Yes, there's an indoor pool.
  • Are pets allowed at Embassy Suites Kansas City - Plaza?
    Sorry, pets aren't allowed, but service animals are welcome.
  • What are the check-in and check-out times at Embassy Suites Kansas City - Plaza?
    You can check in from 4 PM to midnight. Check-out time is 11 AM.
  • Are there restaurants at or near Embassy Suites Kansas City - Plaza?
    Yes, there's an onsite restaurant. Nearby restaurants include The Levee (2-min walk), Gojo Japanese Steak House (4-min walk), and C‡a Va (4-min walk).

Recent reviews

Good 7,0 From 784 reviews

Very good 8,0
Sub par service in a nice hotel
So I understand the corona virus is a thing, but we didn't receive the amenities that were supposed to be included with the price of the room. There was supposed to be a nice breakfast, an evening mixer in the bar with complimentary drinks, etc. These were all cancelled. The restaurant/bar was closed and didn't even offer room service ordering, which was disappointing because the entire city was basically shut-down and dining was difficult to find. They wouldn't even look in the bar to let us borrow a corkscrew to open our wine. "Go buy one at QuikTrip" is what we were told. Our room wasn't cleaned and we had to ask for towels (although the towels did arrive promptly upon request). The room was nice, clean and comfortable and the hotel itself is attractive and has a nice atmosphere. They charged $20 a night for parking, which was not clear on the listing. One would think they could waive the parking fee at least, considering we already we're not getting what we paid for. They were unwilling to make adjustments despite the extraordinary circumstances. All in all it was a decent stay, but when you're taking away things that are supposed to be included you should give your guests something to make up for it. 8/10 facility and cleanliness. 3/10 service. I might stay there again, if I can't find something else.
Daniel, us2 night trip
Poor 2,0
Disgusting hotel. First room, the bathroom had not been cleaned properly. Body hair on the floor which disgusted me. The second room had a cleaning rag that was left by the curtains, something g sticky on the bathroom door and the carpet was so gross could not even walk on it. I put toilet paper around the bathroom handle so we don’t touch that disgusting thing. The bed was lumpy and I couldn’t sleep because the ac/heat was not working properly. I booked two nights and there was no way we were staying two nights. I wouldn’t even let my Kids eat the breakfast there. I have stayed in Embassy suites before and this hotel was an insult to the embassy suites name. The worst part is, I was charged for both nights in this crappy hotel. The hotel Management needs to go down to the Marriott and see how a proper hotel is run. The reviews were right. Un clean disgusting hotel. Stay away.
Nitika, us2 night family trip
Good 6,0
No hot water.
Hotel was ok, but one issue was a big one.There was no hot water. It was not extremely cold weather either so not sure why there was no hot water.
us2 night family trip
Poor 2,0
Filthy
us1 night family trip
Very good 8,0
Cool kick back spot
Other then payment issue an them not cleaning the room until we called twice it was a nice stay.
us3 night trip with friends
Fair 4,0
Hotel showing it’s age
Super disappointing. Staff attitude Was indifferent. Room was cold with very loud furnace. Host of other issues as well which we listed with concierge
us2 night family trip
Poor 2,0
Horrible - on so many levels.
Horrible experience - we couldn't believe it. I've stayed at Embassy many times, and typically choose it because we enjoy the larger suite rooms, the evening reception, the breakfast and the hot tub area. Everything was a complete mess from the moment we tried to check in to the hotel. The front "loading" area was full of parked cars, everyone was stuck - they couldn't go forward, and couldn't back out - it was creating a traffic jam and people were getting very frustrated. Upon check in, the gal checking us in was beyond unfriendly, and couldn't care less we were there. The room was cleaned very wonky, seemed dirty and smelled like sewage. We left to walk around the plaza and when we came back at 9 hoping to get in the hot tub, there was about 30 children jumping from pool to hot tub, and back and forth, screaming. We went to room, but all night long, kids were playing tag and screaming until MIDNIGHT (when their quiet time starts). Breakfast was a complete disaster - there was food everywhere, sticky floors, and all they had was eggs and potatoes for hot food. No oatmeal, no fruit, pancakes, waffles, nothing else. They also had the omelet station, which was about 18 people deep if you wanted to stand in line. The floor was sticky everywhere, the soda/water machine was broken, there was cereal all over the floor and counters, and the coffee was like mud. Oh, and a guy threw his bfast plate at his wife and cussed her out. I will never stay at an Embassy again.
Brooke, us1 night trip with friends
Good 6,0
Biggest concern was they had trouble finding my reservation and then it was incorrect. Breakfast as terrible. Crowded and dirty. Not worth the money
Dennis, us1 night family trip
Very good 8,0
Good, not great.
1st night jacuzzi was warm, not hot. Wasn’t excited to pay $20 to park on-site but the free happy hour drinks/snacks made up for it. Poor water pressure in the shower. Nice room, disappointed balcony door didn’t open. Nice breakfast. Jacuzzi was warmer 2nd day. Overall, nice stay.
Rebecca, us1 night trip
Exceptional 10,0
I really enjoy staying at The Embassy Suites near The Country Club Plaza.It’s a great location, the room is nice and roomy.My absolute favorite is the breakfast that is included with the room price.It’s a family-friendly hotel,I have yet to utilize all the amenities available.Despite being a little dated in some areas it’s still a nice place to stay.I stayed on Thanksgiving night,so you had to have patience while waiting for the elevators because the hotel has several floors.I personally like the open concept inside the hotel walking directly to my door and not down a long dark hallway.The hotel staff have always been professional and accommodating.I live in Kansas City so I go here for a mini-staycation.
Tonya, us1 night trip

Embassy Suites Kansas City - Plaza

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