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The Hotel

Photo gallery for The Hotel

Exterior
Panorama Suite (lounge access) | Egyptian cotton sheets, premium bedding, free minibar, in-room safe
Breakfast, lunch, dinner served; garden views
Front of property - evening/night
Panorama Suite (lounge access) | Bathroom | Shower, free toiletries, hair dryer, bathrobes

Overview of The Hotel

The Hotel

4.0 star property
Luxury hotel with spa, near Egmont Palace
8,8 out of 10 Fabulous
8,8/10 Fabulous

1 006 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet-friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Connecting rooms available
Map
38 Boulevard de Waterloo, Brussels, 1000
Main amenities
  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Breakfast available
  • Fitness center
  • Self parking
  • 24-hour room service
  • Conference center
  • 12 meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front-desk safe
For families
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
  • Espresso maker

Room options

About this area

What's nearby

  • In Upper Town
  • La Grand Place - 17 min walk
  • Place du Grand Sablon - 3 min drive
  • Royal Museums of Fine Arts of Belgium - 3 min drive
  • Royal Palace of Brussels - 3 min drive
  • Manneken Pis Statue - 5 min drive
  • European Union Parliament Building - 5 min drive
  • Avenue Louise - 4 min drive
  • Tour & Taxis - 7 min drive
  • Mini-Europe - 13 min drive
  • King Baudouin Stadium - 13 min drive

Getting around

  • Brussels Airport (BRU) - 20 min drive
  • Antwerp (ANR-Antwerp Intl.) - 48 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 48 min drive
  • Brussels-Chapel Station - 11 min walk
  • Central Station - 15 min walk
  • Brussels-Luxembourg Station - 16 min walk
  • Louise-Louiza Station - 2 min walk
  • Poelaert Tram Stop - 5 min walk
  • Petit Sablon Tram Stop - 6 min walk

Restaurants

  • La Fabrique en Ville - 1 min walk
  • Buddy Buddy - 3 min walk
  • Starbucks - 3 min walk
  • Shuka - 6 min walk
  • Gallery SA - 2 min walk
Map

About this property

The Hotel

The Hotel puts you just a 5-minute drive from La Grand Place. Guests can visit the fitness center for a workout or grab a bite to eat at The Iris, which serves breakfast, lunch, and dinner. Fellow travelers like that it's just a short walk to public transportation: Louise-Louiza Station is 2 minutes away and Poelaert Tram Stop is 5 minutes.

Languages

Dutch, English, French, German, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 422 rooms
  • Arranged over 27 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - anytime
  • Express check-in/out available
  • Minimum check-in age: 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • The credit card used to book the reservation must be presented by the cardholder at check-in. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured covered onsite self parking (EUR 35 per day)
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service

What to do

  • Bicycle rentals nearby
  • Segway rentals/tours nearby

Working away

  • 12 meeting rooms
  • Conference center (17222 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1969
  • Safe-deposit box at front desk
  • Fitness center
  • Art gallery on site
  • Full-service spa

Accessibility

  • Wheelchair accessible
  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • In-room massage

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi

Food and drink

  • Champagne service
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

The Iris - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

  • Full breakfast is offered for an extra charge of approximately EUR 32 for adults and EUR 32 for children
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 30.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of EUR 30 per pet (may vary based on length of stay)

Parking

  • Covered self parking costs EUR 35 per day

Pool, spa, & gym (if applicable)

  • Guests under 12 years old are not allowed in the spa

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Hotel Brussels
The Hotel Hotel
The Hotel Brussels
The Hotel Hotel Brussels

Frequently asked questions

Does The Hotel offer free cancellation for a full refund?
Yes, The Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, and social distancing measures are in place. Please note that this information has been provided by our partners.
Are pets allowed at The Hotel?
Yes, pets are welcome. There's a charge of EUR 30 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at The Hotel?
Yes. Self parking costs EUR 35 per day. Electric vehicle charging is available.
What are the check-in and check-out times at The Hotel?
You can check in from 3:00 PM - anytime. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
What is there to do at The Hotel and nearby?
Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes segway rentals. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a fitness center.
Are there restaurants at or near The Hotel?
Yes, The Iris offers garden views.
What's the area around The Hotel like?
The Hotel is in Upper Town, a short 2-minute walk from Louise-Louiza Station and 17 minutes' walk from La Grand Place.

Reviews

8,8

Fabulous

9,0/10

Cleanliness

8,7/10

Staff & service

8,6/10

Amenities

8,8/10

Property conditions & facilities

8,6/10

Eco-friendliness

Reviews

8/10 Very good

Nice view
The hotel has sauna and gym for free!
ALEXANDRU, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Antonia, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Juvenal, 2-night trip
Verified Hotels.com guest review

4/10 Fair

Saïd, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Georg, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stefan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Very good, but breakfast situation can be improved
Staff *repeatedly* remove your half-eaten breakfast food and drink when you go up to collect something extra from the buffet table - very annoying! Breakfast was also overcrowded sometimes, with no seating room available.
Andrew, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Emelie, 2-night trip
Verified Hotels.com guest review

6/10 Good

3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Jens, 3-night trip
Verified Hotels.com guest review