Important: This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local, and health advisories for this destination before you book.

Close
Skip to main content.
All properties in Brussels, Brussels-Capital Region, Belgium
1 room, 2 adults

The Hotel

4-star4 stars
Great for familiesThis property has good facilities for families.
38 Boulevard de Waterloo, Brussels, 1000, Belgium

Luxury hotel with spa, near Egmont Palace
  • Free WiFi
  • Great for familiesThis property has good facilities for families.
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here
Location
Great location
Room
Great room
Service
Fantastic service
Value
Fairly good value for money

The Hotel

from ZAR 2,882
  • Deluxe Room, City View
  • Panoramic Suite
  • Superior Double Room
  • Superior Vista Room
  • Deluxe Room, Corner
  • Superior Twin Room
  • Grand Suite, 1 Bedroom, 2 Bathrooms, City View

What’s around The Hotel

Landmarks

  • In Upper Town
  • Egmont Palace - 4 min walk
  • Place du Petit Sablon - 6 min walk
  • Law Courts of Brussels - 6 min walk
  • Church of Our Blessed Lady of the Sablon - 6 min walk
  • Place du Grand Sablon - 7 min walk

Getting around

  • Brussels (BRU-Brussels - National) - 30 min drive
  • Antwerp (ANR-Antwerp Intl.) - 35 min drive
  • Charleroi (CRL-Brussels South Charleroi) - 36 min drive
  • Brussels-Chapel Station - 11 min walk
  • Central Station - 15 min walk
  • Brussels-Luxembourg Station - 16 min walk
  • Louise-Louiza Station - 2 min walk
  • Poelaert Tram Stop - 5 min walk
  • Petit Sablon Tram Stop - 6 min walk

At a glance

Key facts

Hotel size

  • This hotel has 420 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 3:00 PM-anytime
  • Check-out time is noon
  • Express check-in/out
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

Travelling with others

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • Up to 22 lbs

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Parking

  • Self parking *

Payment types at the property

  • Cash

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • 2 bars/lounges
  • Restaurant
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Bicycle rentals nearby
  • Segway rental/tour nearby
  • Steam room
  • Sauna
Working away
  • Meeting rooms
  • Conference space size (feet) - 17222
  • Conference space size (meters) - 1600
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1969
  • Elevator
  • Safe-deposit box at front desk
  • Library
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
Languages Spoken
  • Dutch
  • English
  • French
  • German
  • Portuguese
  • Spanish
  • Thai

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Espresso maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

The Urban Spa has 2 treatment rooms including rooms for couples. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Dining

The Restaurant - Overlooking the garden, this fine-dining restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

The Hotel’s small print

Also known as

  • Hotel Brussels
  • The Hotel Hotel
  • The Hotel Brussels
  • The Hotel Hotel Brussels

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Guests under 12 years old are not allowed in the spa.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and safety measures are currently in place.

Disinfectant is used to clean the property, and guests are provided with hand sanitizer.

For traveler safety, the following measures are in place: social distancing measures are in place; contactless check-in and check-out are available; an acrylic shield is in place between staff and guests in main contact areas.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 4.24 per accommodation, per night

Optional extras

Late check-out can be arranged for an extra charge of EUR 15 (subject to availability)

Self parking costs EUR 35 per day

Rollaway beds are available for EUR 30.0 per night

Full breakfast is offered for an extra charge of EUR 27 for adults and EUR 27 for children (approximately)

Pets are allowed for an extra charge of EUR 30 per pet (may vary based on length of stay)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for The Hotel

  • Are pets allowed at The Hotel?
    Yes, dogs are welcome, with a maximum weight of 22 lbs per pet. There's a charge of EUR 30 per pet, per night.
  • Is parking offered at The Hotel?
    Yes. Self parking costs EUR 35 per day.
  • What are the check-in and check-out times at The Hotel?
    You can check in from 3:00 PM to anytime. Check-out time is noon. Late check-out is available for a charge of EUR 15 (subject to availability).
  • What is there to do near The Hotel?
    Recommended spots to visit include Egmont Palace (4-min walk) and Place du Petit Sablon (6-min walk), along with Law Courts of Brussels (6-min walk) and Church of Our Blessed Lady of the Sablon (6-min walk).
  • Are there restaurants at or near The Hotel?
    Yes, there's an onsite restaurant. Nearby restaurants include Brussels Beer Project (2.5 mi).

Recent reviews

Fabulous 8,8 From 943 reviews

Exceptional 10,0
Great Hotel
John, za4 night romance trip
Exceptional 10,0
Really Lovely Hotel
Great Room, Great View, Great Hotel
richard, gb2 night business trip
Exceptional 10,0
Great
Great hotel with beautiful views and great service. Only problem is the air conditioning is not powerful enough which meant we had a bad night’s sleep. I would recommend this hotel.
Matthew, gb1 night trip
Good 6,0
The good and the less than satisfactory points
On checkin , the woman helping me seemed to ask her supervisor about offering a room upgrade since I currently have a gold member status , but it was declined. Not a big issue as I know it is not guaranteed, I know she tried to do it discreetly but I happened to observe it, which sort of sid not leave a very good first impression. A few more small things that added to the disappointment: -The wifi instructions I received didn't work so had to go back down to the lobby to get connected. -One of the coffee creams in our room was not fresh. -There was only one washcloth the first day. -The one door system for both the shower and toilet and open shower window offer no privacy if you are staying eith someone. -The table was too high to work on my laptop so had to prop it up on a pillow instead, but not convenient for working. All rather small details that did not ruin our stay but did make it less than perfect. On the positive side: -Great complinentary beverages provided in the refrigerator. -Spaccious bright room -Great view and location We got a relatively good rate and I would possibly stay again.. Still, seemingly small details do matter and need attention accordingly.
Garett, kr2 night business trip
Exceptional 10,0
Amazing hotel and service! Highly recommended for families.
Andrea, us3 night family trip
Good 6,0
Design hotel with limited customer service
Customer service extremely basic overall, especially at checkin (no specific greetings or warm welcome for returning customer) Hard to reach the room service for in room dining (tried 3 times). Though nice room, comfy. +design +comfy room - customer service - staff
Baptiste, us1 night business trip
Exceptional 10,0
The Hotel Brussels
We stayed at The Hotel for 3 nights, it is a beautiful hotel, rooms are modern and clean and the view is amazing. The blinds are controlled by a button and we slept so well as it’s black out, the tv is interactive for room service/bill etc.In deluxe rooms we made use of the free mini bar with soft drinks and alcohol in as well as the lounge for additional drinks and snacks. The breakfast was great, a lot of options and all fresh.
Charlie, gb3 night trip
Exceptional 10,0
Friendly and helpful staff.
Richard, gb2 night trip
Good 6,0
Worst staff in Brussels at the hotel!!
The hotel was in a good location and our rooms were clean but the service was beyond terrible! The Staff was very rude. When we try to get the train tickets printed they said their printer wasn’t working and too bad. They were busy helping other people and basically we had to force the issue to get them to print our tickets. We are not rude travelers and we try to be kind to the people Who are helping us. We had previously stayed at the Waldorf Astoria and the people at the hotel should take some major lessons from them of how to make their guest happy and feel welcome! We suggest anyone planning on staying there find another hotel.
Debbie, us3 night trip with friends
Very good 8,0
Great hotel!
Great hotel ! Small bathroom but very comfortable room overall!
us4 night business trip

The Hotel

Is the description of this property not correct? Tell us