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The Westin Harbour Castle, Toronto

4-star hotel with indoor pool, connected to the convention center, near Scotiabank Arena

  • Free WiFi
From
ZAR 2,138

Image gallery

  • Guest Room
  • Guest Room
  • Indoor Pool
  • City View
  • Guest Room
Guest Room. Image 1 of 68.
1 / 68Guest Room
8,8.Fabulous.
  • Good Setting - Check in was efficient Restaurant service was disappointing

    Feb 27, 2019

  • They wouldnt allow me to park a standard size pick up truck in the parking and told me i…

    Apr 2, 2021

See all 2,431 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott), Safe Travels (WTTC - Global), and Ecolab (3rd party expert - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Walkable
Convenient
Safe
Dining options
Quiet
  • Parking available
  • Pool
  • Free WiFi
  • Pet-friendly
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 977 smoke-free guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available

What’s around

  • In Downtown Toronto
  • Scotiabank Arena - 7 min walk
  • Hockey Hall of Fame - 9 min walk
  • Ripley's Aquarium of Canada - 13 min walk
  • CN Tower - 15 min walk
  • Rogers Centre - 15 min walk
The following facilities or services will be unavailable from December 1 2020 to March 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed, Non Smoking
  • Room, 2 Double Beds, Non Smoking
  • Room, 2 Double Beds, Non Smoking, Lake View
  • Studio Suite, 1 King Bed, Lake View, Corner
  • Room, 1 King Bed, Non Smoking, Lake View

Location

  • In Downtown Toronto
  • Scotiabank Arena - 7 min walk
  • Hockey Hall of Fame - 9 min walk

What’s around

Landmarks

  • In Downtown Toronto
  • Scotiabank Arena - 7 min walk
  • Hockey Hall of Fame - 9 min walk
  • Ripley's Aquarium of Canada - 13 min walk
  • CN Tower - 15 min walk
  • Rogers Centre - 15 min walk
  • Toronto Eaton Centre - 20 min walk
  • Royal Ontario Museum - 44 min walk
  • The Distillery Historic District - 20 min walk
  • Ontario Science Centre - 7.7 mi / 12.5 km
  • Casa Loma - 8.8 mi / 14.2 km

Getting around

  • Pearson Intl. Airport (YYZ) - 21 min drive
  • Billy Bishop Toronto City Airport (YTZ) - 6 min drive
  • Union Station - 10 min walk
  • Exhibition Station - 6 min drive
  • Danforth Station - 10 min drive
  • Queens Quay Ferry Docks Terminal Stop - 2 min walk
  • Queens Quay West at Harbourfront Centre Stop - 6 min walk
  • Queens Quay West at Rees St Stop - 11 min walk

At a glance

Hotel size

  • This hotel has 977 rooms
  • This hotel is arranged over 45 floors

Arriving/leaving

  • Check-in time 1:00 PM-midnight
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Free children's club

Pets

  • Pets stay free
  • Restrictions apply*
  • 2 per room (up to 40 lbs)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Covered onsite self parking (CAD 25 per day)
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Basketball on site
  • Playground on site
  • Racquetball/squash on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 32
  • Conference space
  • Conference space size (feet) - 70000
  • Conference space size (meters) - 6503
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 2
  • Year Built - 1975
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Television in common areas

Accessibility

  • Braille or raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Assistive listening devices in meeting rooms
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Braille signage
  • Closed captioned TV
  • Raised toilet seat
  • Lowered locks/deadbolt
  • Low-height counters/sink
  • Grab bar - near toilet
  • Visual fire alarm
  • Wheelchair-width doorways

Languages Spoken

  • English

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Be entertained

  • 50-inch LCD TV
  • Netflix
  • Pay movies
  • Premium TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mizzen - This restaurant specializes in international cuisine and serves breakfast only. A children's menu is available.

The Chartroom Lounge - This lobby lounge specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Harbour Coffee Bar - This coffee shop specializes in American cuisine and serves breakfast and light fare. Open daily.

Savoury - This fine-dining restaurant specializes in international cuisine. Reservations are required. Open select days.

Toula - This restaurant serves dinner only. A children's menu is available. Open daily.

Recreation

On Site

  • Outdoor tennis courts -
  • Sauna
  • Spa tub
  • Tennis on site
  • Basketball on site
  • Playground on site
  • Racquetball/squash on site

Nearby

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Sailing nearby
  • Segway rental/tour nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • Harbour Castle
  • Westin Harbour Castle Toronto
  • Toronto Westin
  • Westin Harbor Castle Hotel Toronto
  • Westin Hotel Toronto
  • Westin Toronto
  • Westin Harbour Castle Toronto Hotel
  • The Westin Harbour Castle, Toronto Hotel
  • The Westin Harbour Castle, Toronto Toronto
  • The Westin Harbour Castle, Toronto Hotel Toronto
  • Harbour Castle Westin
  • Harbour Westin Castle
  • Westin Castle
  • Westin Castle Harbour
  • Westin Harbour
  • Westin Harbour Castle
  • Westin Harbour Castle Hotel
  • Westin Harbour Castle Hotel Toronto

Optional extras

Covered self parking costs CAD 25 per day

Rollaway beds are available for CAD 35.0 per day

Breakfast costs between CAD 10 and CAD 20 per person (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

For details on pet restrictions, contact the property at the number on the booking confirmation.

Pool access available from 5:00 AM to 11:00 PM.

Parking height restrictions apply.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; guests can access their rooms with a mobile device; masks are required in public areas.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and Safe Travels (WTTC - Global).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and cash.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, The Westin Harbour Castle, Toronto does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs CAD 25 per day.
  • Yes, there's an indoor pool. Guests have pool access from 5:00 AM to 11:00 PM.
  • Yes, pets are welcome, with a limit of 2 per room and maximum weight of 40 lbs per pet. Service animals are exempt from fees.
  • You can check in from 1:00 PM - midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring international cuisine. The dining venue will be unavailable from December 1 2020 to March 1 2021 (dates subject to change). Nearby restaurants include Harbour Sixty Steakhouse (4-min walk), Real Sports Bar & Grill (6-min walk), and Lavazza Espression (6-min walk).
  • Practice your swing on the tennis courts. Additional recreation onsite includes basketball and racquetball/squash. Enjoy a relaxing soak in the spa tub and an invigorating swim in the indoor pool. The Westin Harbour Castle, Toronto also has a 24-hour health club, a sauna, and an arcade, as well as a picnic area and a garden.
8,8.Fabulous.
  • 8,0.Very good

    I booked lake view. And I didn’t get it.

    Amber, 3 night trip, Mar 25, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Will be back!

    This hotel will definitely become my go-to stay every time I'm in Toronto with my puppy. .

    Bernardo, 1 night trip, Mar 18, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Usually much better.

    Over the years, I have spent months staying at this hotel. It's always been very good. I was disappointed that, with a mostly empty hotel, the group that was put on either side of me was intent on partying into the night. Why they had to be booked next door when all the rooms were empty due to Covid, is a mystery to me. Security was called and the issue resolved.

    Geoffrey, 3 night family trip, Feb 16, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Worst hotel experience!!!

    This hotel was disappointing to say the least. Despite the amenities being broken and the overall condition of the hotel can be considered poor, some of the staff were very pompous and rude. Our stay here was the worst hotel booking I have ever experienced. The only good thing about it was the location

    Victoria, 2 night trip, Feb 12, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    We booked a King room with the lake view and it was amazing. The room was really clean, the bathroom as well. I loved my stay here and I know that I will definitely come back again.

    Sharon, 1 night trip, Jan 23, 2021

    Verified Hotels.com guest review

  • 10,0.Exceptional

    It was quiet, the service was amazing. Loved the living arrangements

    Kayla, 2 night family trip, Jan 15, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    The quality of the room and breakfast was just q bit low for the price.

    1 night romance trip, Jan 6, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Staycation

    I booked for 2 nights. Gerrardo was very welcoming when checking me in. The place was close to everything esp the waterfront. I had an amazing view of the lake. My smoke alarm though went off for no reason on my first day while I was watching a movie. Stopped after a few minutes. Then it happened again the second day, this time it didnt stop. Called front desk and the guy assited me was very helpful and suggested to just move to another room. So, I did. Same room, 2 floors up. I could still hear the alarm from they had moved me to. But, all was good after that. There was hardly anyone in the hotel. Super quiet. Elevators need some cleaninh though. Really dated too. Free breakfast in a bag delivered to your door which was an added comfort. And you have access to Netflix, Youtube, Prime, etc...again, good addition when you are just winding down for the day. Overall, it was a good staycation. :)

    Luisa, 2 night trip, Jan 5, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Beautiful locations. The entire parking, etc. and other areas are under construction. Very dark and rough foot areas. Have to be careful. I fell the first week

    4 night business trip, Jan 4, 2021

    Verified Expedia guest review

  • 10,0.Exceptional

    I love the view from the room. Even in the winter, it is so beautiful to see the water and boats. I love the free breakfast delivered to the room. I love the location and the price.

    Estrella, 2 night trip, Jan 1, 2021

    Verified Expedia guest review

See all 2,431 reviews